Ecosystem Engineering Acquisition Program (EEAP) No feedback permissions.
Our company's Partner Center account had the EEAP（ The Ecosystem Engineering Access Program (EEAP) enables partners and customers (in depth engagement programs) to receive Windows, Windows Server and Azure Stack pre-release builds, materials, and communications and manage feedback (bugs) with Microsoft. EEAP participation is a co-engineering partnership that empowers partners and customers to innovate and deliver amazing solutions with Microsoft Windows, Windows Server, Azure Stack HCI and Azure Stack. All the content is shared under NDA. ） agreement added before I took over, which currently has no feedback access. I would like to enable feedback access now, but we need the Microsoft contact window, do you have any suggestions for this?
Microsoft Partner FY25 GTM Launch Event - July 22, 2024 - Registration Now Open!
We’re thrilled to announce that registration is open for the Microsoft Partner FY25 GTM Launch Event! Join us on July 22, 2024, to hear about the go-to-market (GTM) priorities and initiatives Microsoft Modern Work and Business Applications have planned for FY25. We’ll show you how you can play a critical role, as trusted advisors and service and solution providers, in delivering the right AI-powered tools and technologies to empower every organization to boost productivity, transform work, and open a new world of possibilities. This year’s event features three tracks for partners. · Build New Value with Business Applications Practices is for partners that provide Business Applications services and solutions to Enterprise and Corporate customers focused on Dynamics 365 and Power Platform. · Cloud Solution Provider (CSP) Partner-Led GTM will show our CSP partners how to use the power of AI to build your Modern Work and Business Applications Copilot practice. · Co-Sell with Microsoft to Managed Customers is for partners that work alongside our Microsoft sales teams to sell Microsoft 365-related licenses, services, and solutions to Enterprise and SMC-Corporate customers. Register today to reserve your spot– and to get details ahead of the event about the sessions and topics that will be covered. Unable to attend the live event? Registering will help ensure you get notified automatically when session content is available on demand. -- Advanced Support for Partners (ASfP) and Premier Support for Partners (PSfP) are paid partner offerings at Microsoft that provide unmatched value through a wide range of Partner benefits including account management, technical cloud enablement consultations, and an elevated technical support experience across the Microsoft Cloud (Azure, Microsoft 365, Dynamics 365, Power Platform). Partners in ASfP have higher Microsoft AI Cloud Partner Program Capability Scores, attain more Solutions Partner designations, and see uplifts across Azure, M365, and D365. View the data and learn more on the new ASfP Impact slide below. Please review these resources to learn more and consider booking a meeting to speak directly with our teams for a better understanding of the value-added benefits of ASfP and PSfP. Book a meeting with an ASfP Evangelist Visit the ASfP Website Download the ASfP Fact Sheet View the ASfP Impact Slide Stop by the ASfP Partner Community Book a meeting with a PSfP Specialist Visit the PSfP WebsitePartner Support Services Designation Public Preview Deck + Nomination Form
On July 18, 2023, at Inspire, Microsoft provided an update to our partners regarding plans to launch a new Partner Support Services Designation, which builds on the Microsoft AI Cloud Partner Program solution area designations and further recognizes a partner’s breadth and excellence of support capabilities. Partners who earn a Support Services designation will be given access to Microsoft tools and resources to enhance their support capabilities. Badging for the designation will help partners differentiate their organizations with customers and in the Microsoft commercial marketplace. We are opening a limited public preview for partners to get an early look at the Support Services designation, provide feedback and get on the fast track to qualifying when the program is fully available. Learn more about the prerequisites for joining the public preview and self-nominate using this simple form if all prerequisites are met. *The full Partner Support Services Designation Public Preview Presentation is attached below. * -- Advanced Support for Partners (ASfP) is a paid, Partner offering that includes a Partner Success Account Manager and technical consultative benefits to help you grow in the Microsoft Cloud more quickly. To speak with an ASfP specialist about your needs and the benefits of ASfP, complete this form today.*Free* Azure AD P2 & More - View All Promotions and Offers in the Global Promo Readiness Guide
Did you know Partners in the Cloud Solution Provider (CSP) program can receive a free 12-month subscription of Azure AD Premium Plan 2? But wait, there's more.. Partners can redeem an additional 12-month subscription for a total of 24 months free! This and many other Promos are included in the latest Global Promo Readiness Guide Read more. Date: July 3, 2023 Workspace: Pricing Impacted audience: Partners transacting through the Cloud Solution Provider (CSP) program The latest Global Promo Readiness Guide, a consolidated view of all current and upcoming promotions, is now available on the Operations Readiness resource gallery. See active and upcoming promotions and offers at the Global Promo Readiness Guide collection. Next steps Review the latest monthly Promo Guide in the Operations Readiness resource gallery. Share this information with the appropriate contacts in your organization, and let us know if the guide is helpful by responding to the "Was this page helpful?" question at the bottom of the page. Questions? If you have questions, go to CSP Support. --- Stay in the know with Advanced Support for Partners (ASfP), a paid Partner offering that accelerates the growth and capabilities of your cloud business. Complete this form today to speak with an ASfP specialist about your needs and the valuable benefits of Advanced Support for Partners.Microsoft 365 CSP Masters Sales & Technical Bootcamp - September 13, 27-28
FY24 Q1 Virtual Sales & Technical Bootcamp Register HERE Day 1: CSP Masters Sales Bootcamp, September 13, 2023 Days 2-3: CSP Masters Technical Bootcamp, September 27-28, 2023 Join us for the September 2023 Microsoft 365 CSP Masters Bootcamp. Cloud Solution Providers (CSP) partners who attend this event will gain insight that can help them grow capabilities in selling, deploying, and managing Microsoft 365 portfolio solutions for small and medium-sized businesses (SMBs), along with driving adoption. Day 1: CSP Masters Sales Bootcamp, September 13, 2023 8:00 AM – 12:00 PM, Pacific Time, 5:00 PM – 9:00 PM Central European Time In the one-day sales bootcamp, we will share key sales and business development topics to help grow CSP partner capabilities to successfully sell Microsoft 365 to SMB customers. Leading with the value proposition, customer scenarios, and use cases, we will provide CSP partners guidance on how to manage common customer objections across productivity, security, and Cloud PC. Key partner incentives, tools, and go-to-market (GTM) programs for partners to leverage will also be featured. Days 2-3: CSP Masters Technical Bootcamp, September 27-28, 2023 7:00 AM – 11:00 AM, Pacific Time, 3:00 PM – 7:00 PM, Central European Time In the two-day technical bootcamp, we will cover key topics to help grow partners technical capabilities to deploy, manage, and drive adoption of the Microsoft 365 portfolio solutions for SMBs. Microsoft 365 Center of Excellence architects will go through a series of deployment scenarios, recommendations, and best practices across productivity, security, Cloud PC, and device management in a demo-heavy experience. We will also discuss how to manage a multitude of customers using Microsoft 365 Lighthouse. Bonus: Bootcamp content will prepare you to earn the CSP Masters Professional badge. Register for these no-cost, virtual live events today! -- Advanced Support for Partners (ASfP) brings you closer to the information that is most important to your business and helps you grow in the Microsoft Cloud more quickly. To speak with an ASfP specialist about your needs and the benefits of ASfP, complete this form today.
FY24 Copilot Partner Incentives Overview Webinar - February 28/29
When: February 28/29, 2024 Duration: 60 minutes Register here Description Join us to learn about the latest priorities, strategy, and earning opportunities for Copilot & AI and how you can integrate partner incentives into your business strategy to grow your business alongside Microsoft and deliver excellent customer value. Content is focused to partners interested in earning incentives when delivering Copilot & AI solutions to customers. Thank you, Microsoft Business Operations - Partner Community Team -- Step into the future of AI with Microsoft's Advanced Support for Partners (ASfP), your gateway to integrating cutting-edge technologies like AI and Microsoft Copilot into your business. Elevate your journey to innovation with our unparalleled support offering, including account management, technical cloud enablement, and superior technical support across the Microsoft Cloud ecosystem—Azure, Microsoft 365, Dynamics 365, and Power Platform. Discover how ASfP not only supports but accelerates your AI initiatives, transforming your operations and empowering you to lead in today's digital and AI-driven landscape. Embrace the potential of AI with us and unlock new opportunities for growth and innovation. To learn more.. Book a meeting with an ASfP Evangelist Download the ASfP Fact Sheet View the ASfP Impact Slide Visit the ASfP Website Stop by the ASfP Partner Community Visit the PSfP Website
The new commerce platform documentation conflicts that caused extra charges
We are a Microsoft CSP and we have placed an order in December 2021 as one year annual commitment. At the time, we got charged for the whole order value which was fully paid upfront afterwards. By end of April, due to obeying the encouragement of Microsoft to migrate legacy clients to the new commerce experience, we did the migration from Legacy to NCE with same subscription terms and conditions and while we got the prorated refund based on Legacy old prices prevailing at the time order was submitted, the remaining duration of the subscription was charged at the new (higher) prices of NCE. Resulting in a difference of $ 35 K. Because of this confusion we are facing an inconvenient situation since our client won’t pay the difference between the two rates because he doesn’t request us to do the migration. When we did the migration, we didn’t have any kind of warring or consent that told us that we could pay for the new experience by its new price not by the same legacy’s price till the end of the subscription. All what we had as a reference at then, the below link that says the following: (https://learn.microsoft.com/en-us/partner-center/migrate-subscriptions-to-new-commerce#configuring-term-and-billing-frequency) Partners can change terms and billing frequencies when migrating. Migrate with the same term length and end date from legacy. An annual legacy subscription migrated at month seven have five remaining months of the new commerce term left. Which means that we should continue to pay for the remaining months left with the same rate of the legacy. Recently , the Microsoft’s tech team referred to a document New Commerce Experience Handbook that doesn’t inspire from its name and description that it should be considered as a reference before proceeding to migrate the legacy subscription into the new commerce experience. And based on its change log, it had many modifications and still has ones, and it is not clear to us its issue date. On top of that, section Understanding prorated refunds, has been added on May 6 2022 , after we did the migration process which the part of the billing and refund was confusable and not clear. https://teams.microsoft.com/l/message/19:email address removed for privacy reasons.spaces/1689774796567?context=%7B%22contextType%22%3A%22chat%22%7D So to summarize the case, this Order was placed in December 2021 as one year annual commitment. At the time, we got charged for the whole order value which was fully paid upfront afterwards. By end of April, we did the migration from Legacy to NCE with same subscription terms and conditions and while we got the prorated refund based on Legacy old prices prevailing at the time order was submitted, the remaining duration of the subscription was charged at the new higher prices of NCE. Resulting in a difference of USD 35 K. All what we are requesting here is that as a partner we expect Microsoft to understand the situation well and support us to skip this unexpected situation. we have ongoing support cases regarding this issue, but we have received a recommendation from the engineering team to post here on this channel as well to reach out for another channel of support.NEW digital event! Introduction to Copilot Partner-Led Immersion Experience - June 19th
Register here. Join us for a 45-minute session on June 19, 2024 on how to use the recently launched Partner-led Copilot Immersion Experience, providing partners the ability to demo and help customers with hands-on experiences. In this session, we will walk you through each of the assets to drive adoption of Copilot for Microsoft 365 by role/persona and provide you guidance on the best way to utilize and demo with your customers--showcasing how Copilot can help businesses solve common problems and achieve more. What is included? Simulated click-thru demos for Sales, Marketing, HR, and Exec personas for each of the M365 apps. Finance, Legal, and Consulting personas are coming soon. Facilitator Guide to help partners deliver a great experience Participant Guide for end-users to follow along How does it work? Our guidance is to invite an entire department to a training session where you can spend 15 minutes showing what’s possible with Copilot using click-thru demos, 15 minutes for customers to try themselves with dummy content, and 15 minutes for customers to progress their own projects by bringing their own files. Register today to get started! (Two sessions available, Americas/EMEA & APAC) -- Demos and webinars are great..but do you need more; such as technical consultations from a level 100 to level 400 across Microsoft workloads, a comprehensive growth and success plan built with a Micrsoft account manager, or services and benefits that can monetized without requiring increased headcount? Speak with a Partner Success expert about Premier and Advanced Support for Partners, paid service offerings that drive growth and partner success. Premier Support for Partners (PSfP) and Advanced Support for Partners (ASfP) are paid partner offerings at Microsoft that provide unmatched value through a wide range of Partner benefits including account management, direct-from-Microsoft advisory consultations, the highest level of reactive support available including up to 15-minute response times on critical cases, and coverage across cloud, hybrid, and on-prem. Please review these resources to learn more and consider booking a meeting to speak directly with our teams for a better understanding of the value-added benefits of PSfP and ASfP. Book a meeting with a PSfP Specialist Visit the PSfP Website Book a meeting with an ASfP Evangelist Visit the ASfP Website Download the ASfP Fact Sheet View the ASfP Impact Slide Stop by the ASfP Partner CommunityRespond to Security Events with the Security Alerts Dashboard in Partner Center
The Partner Center Security Alerts dashboard helps partners respond quickly to security, fraud, and other events occurring in their Partner Center or their customer’s tenant. Microsoft is seeing an increase in these security events and advises Partners to enhance their security posture by leveraging this dashboard and functionality. Review the complete documentation here. To use the Partner Center Security Alerts dashboard, your user account must be assigned the Admin agent role. Navigating to the Alerts Dashboard To access the Partner Center Security Alerts dashboard: Log into Partner Center with a user with the Admin agent role. Select the Insights workspace. On the left navigational menu, under Security, select Alerts. For partners that have multiple Partner Center Azure AD tenants, you can use the following APIs to get and update alerts instead of using the Alerts dashboard: Azure fraud notification - Get fraud events Azure fraud notification - Update fraud event status Please also review this page regarding Azure fraud detection and notifications within Partner Center. -- Advanced Support for Partners (ASfP) is a paid, partner offering that includes in-depth, technical, cloud consults across the Microsoft Cloud including the many Microsoft cloud security applications such as Microsoft Defender, Microsoft Cloud App Security, Intune, Azure Security, and more. These consults can help you ensure security controls are properly configured on both Partner and Customer tenants to prevent costly security breaches. Learn more about ASfP at aka.ms/asfp and speak with an ASfP specialist by completing this web form today.
