Forum Discussion
Unable to create support request in Partner Center
Hello,
I am unable to create support request in partner center. I am getting the following error message while trying to create a support request. "There was an issue creating your service request. Please wait 10 minutes and try again."
Can someone let me know if there is another way to contact support in Partner center.?
Thanks,
Ari
14 Replies
- JillArmourMicrosoft
Community Manager
I haven't found any other option for you to contact support, the only way is through is ticket. I am going to poke around and see if I can find someone to share out how to do this or if this is a known issue. No promises, but I am trying for you!
I also have the same problem. Tried several times today and edited a few times too to see if that made any difference. I'm using Edge Browser Version 138.0.3351.55 (Official build) (64-bit). It doesnt look like it was resolved!
I have the same issue. Did you manage to get it resolved?
I gave up and created a new account. There was no getting help from Microsoft.
- JillArmourMicrosoft
Ari2024 have you tried a different web browser? I haven't heard anyone else with this issue. I have moved your post to our Partner-Led tech topics in hopes someone else has encountered this and has a solution for you.
- @Jill_Armour_Microsoft Thanks for responding. Yes, I have tried different browsers and cleared all my cache too. Still unable to create an support request.
- JillArmourMicrosoft
Are you still having this issue?
