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Ari2024's avatar
Ari2024
Copper Contributor
Jan 17, 2024

Unable to create support request in Partner Center

Hello,

 

I am unable to create support request in partner center. I am getting the following error message while trying to create a support request. "There was an issue creating your service request. Please wait 10 minutes and try again."

 

Can someone let me know if there is another way to contact support in Partner center.?

 

Thanks,

Ari

    • Fukdissheet's avatar
      Fukdissheet
      Copper Contributor

      I gave up and created a new account.  There was no getting help from Microsoft.  

  • Ari2024 have you tried a different web browser? I haven't heard anyone else with this issue. I have moved your post to our Partner-Led tech topics in hopes someone else has encountered this and has a solution for you. 

     

    • Ari2024's avatar
      Ari2024
      Copper Contributor
      @Jill_Armour_Microsoft Thanks for responding. Yes, I have tried different browsers and cleared all my cache too. Still unable to create an support request.
      • JillArmourMicrosoft's avatar
        JillArmourMicrosoft
        Icon for Community Manager rankCommunity Manager
        Hum, that is weird. I don't know why that would be happening. At what point do you get the error message? Can you take a screen shot and share it? I don't know anything about that portal, but I will try to forward the images along to someone that might be able to help us. Sorry you are having issues with it!

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