Forum Discussion
Ari2024
Jan 17, 2024Copper Contributor
Unable to create support request in Partner Center
Hello, I am unable to create support request in partner center. I am getting the following error message while trying to create a support request. "There was an issue creating your service reques...
JillArmourMicrosoft
Community Manager
Jan 17, 2024Ari2024 have you tried a different web browser? I haven't heard anyone else with this issue. I have moved your post to our Partner-Led tech topics in hopes someone else has encountered this and has a solution for you.
Ari2024
Jan 18, 2024Copper Contributor
@Jill_Armour_Microsoft Thanks for responding. Yes, I have tried different browsers and cleared all my cache too. Still unable to create an support request.
- JillArmourMicrosoftJul 14, 2025
Community Manager
Are you still having this issue?
- JillArmourMicrosoftJan 26, 2024
Community Manager
Hum, that is weird. I don't know why that would be happening. At what point do you get the error message? Can you take a screen shot and share it? I don't know anything about that portal, but I will try to forward the images along to someone that might be able to help us. Sorry you are having issues with it!- ProjectorGamesApr 01, 2025Copper Contributor
Still happening. I can't make a ticket to get support on why I can't make a ticket...
- WilliamFulmerMay 30, 2024Copper ContributorExperiencing a similar issue here with my Partner (admin) account.
"There was an issue creating your service request. Please wait 10 minutes and try again."- newstartrevenueJun 21, 2024Copper Contributor
WilliamFulmer I have the same issue. I cannot submit the support ticket, because my Workspace dropdown is empty. My workspace dropdown appears empty, because I am not yet a partner. My partner signup fails inexplicably with an error code and asks me to file a support ticket for further assistance.
……and around we go.