Synchronization issue in New Outlook for Mac – ״Failed to refresh subscriptions.״
Hello, I am using Microsoft 365 (Exchange Online) on Mac, running macOS 26.1 (Tahoe). My Outlook client is: Outlook for Mac Version 16.103.3 (25113013), with a Microsoft 365 Subscription license. Since yesterday morning, in the New Outlook interface, my inbox has suddenly appeared empty, and I constantly receive the following error message: “Failed to refresh subscriptions.” It’s important to note: In Legacy Outlook, everything works perfectly. The web version and the Outlook app on my mobile phone also work well. The issue persists regardless of the network I am on (home, office, cellular, etc.). Troubleshooting steps I already tried: • Updating Outlook to the latest version • Removing and re‑adding the account • Clearing cache and preferences • Formatting my Mac and reinstalling everything from scratch Unfortunately, none of these steps has resolved the issue. Is this a known bug, and is there a recommended workaround or an upcoming fix? Appreciate assistance on that issue.
Using ToDo in new Outlook Desktop version
Hello, I would really like to use the MS To Do app in outlook, but I can't seem to find it. I have the app on my desktop. I have it online on outlook.com. (I have a PC, Windows 11) When I look on the navigation bar on the left it is not there. When I click on the square for more apps the only app that shows up is OneNote and Powerpoint. I have repaired MS 365, outlook and the ToDo app. Nothing has worked. Any suggestions would be really helpful. Georgina