OneDrive integration in iOS App
I have an iOS application that has integration with Dropbox, Box, and iCloud and my users have requested support for OneDrive. I'm new to the Microsoft ecosystem entirely so it seems I need an App Registration and an Application (Client) ID etc. Having waded through everything needed to create this it seems that there is a requirement to be "Publisher Verified" in order for the app to allow users to actually use it? From Azure Portal Support - "Note: Starting November 9, 2020, end users are no longer able to grant consent to newly registered multi-tenant apps without verified publishers." But as far as I can see there is no way to get a verified publisher MPN ID without a "Work" Microsoft account (i.e. paid for) https://learn.microsoft.com/en-gb/entra/identity-platform/publisher-verification-overview " The app that's to be publisher verified must be registered by using a Microsoft Entra work or school account. Apps that are registered by using a Microsoft account can't be publisher verified. Is this genuinely the case? Is there no way to make a simple integration to automatically upload files to One Drive without whatever this whole "Entra ID" thing is?! This seems ridiculously overcomplicated when all the competing services have simple APIs.
OneDrive is able to download documents from SharePoint site but will not upload, errors out
User has site owner permission to the site but is unable to upload files from OneDrive to SharePoint Online. If the user creates a file in SharePoint, it pulls down into OneDrive. However, if they try to add a file through File Explorer it will error out.
Word for the web does not open. Documents remain on a loading spinner indefinitely.
What works: OneDrive loads normally. Excel files open and edit successfully in Excel for the web. Word documents can be downloaded from OneDrive. New Word documents can be created, but they also fail to open and remain stuck loading. Troubleshooting performed: Tested in Microsoft Edge, Chrome, and Safari. Tested in private/incognito mode. Cleared browser cache and cookies. Disabled browser tracking protection. Tested using a different network (mobile hotspot). Issue occurs when opening Word Online directly from Office.com as well as from OneDrive. No 401, 403, 500, or 503 requests appear in the browser network log. The only visible console error is a CORS-related fetch request involving Microsoft services, but OneDrive and Excel continue to function normally. Account type: Personal Microsoft account (not work or school). Expected result: Word documents should open in Word for the web. Actual result: Word for the web remains on an indefinite loading spinner and never opens any document, including newly created documents.OneDrive won't sign in until I log into an external account in Teams
OneDrive gets stuck on "Signing in" after every restart – Sign-in only works when I log into a second organization in Teams I've noticed that OneDrive consistently gets stuck at the "Signing in" stage every time I restart my Mac. I have tried several troubleshooting steps to resolve this issue, including: Quitting OneDrive completely and restarting the Mac. Running the ResetOneDriveApp.command reset procedure. Running the standalone version of the OneDrive reset procedure (ResetOneDriveAppStandalone.command). Removing the "OneDrive Cached Credential" entry from macOS Keychain Access. Testing the sign-in process through a web browser. Testing the connection using a mobile hotspot to rule out potential network-related issues. Updating the standalone OneDrive application to the latest available version. Unfortunately, none of these steps has permanently resolved the issue. Even when OneDrive starts working again, it gets stuck at the sign-in stage after a subsequent restart. However, I have discovered something quite interesting. Recently, while preparing for a Teams meeting, I signed in to one of my two accounts in Microsoft Teams. At that exact moment, I noticed that OneDrive suddenly completed its sign-in process and started working normally, even though it had previously been stuck at the "Signing in" screen. Here is how my account setup is configured: OneDrive is currently syncing folders belonging to my primary organization, as well as one shared folder from an external organization. I have two accounts configured in Microsoft Teams, representing my primary organization and the external organization. Both accounts are essentially associated with the same email address and my primary organization's Exchange account. The external organization's shared access also uses the same email address, but with some additional characters appended to the email address. The interesting part is that OneDrive only manages to complete its sign-in process when I sign in to the external organization's account in Teams. Otherwise, it remains stuck in an endless sign-in loop. This makes me wonder whether there is some kind of authentication dependency or token-sharing mechanism between Teams and OneDrive that is causing this behaviour. What I would like to understand is: Is it possible to make OneDrive authenticate independently, without relying on signing in to the external organization's account in Teams? Is this expected behaviour when using multiple organizational accounts and shared folders across different Microsoft 365 tenants? Could a recent update to OneDrive, Teams, or macOS have introduced a change in how authentication tokens are handled? What's particularly confusing is that I have been using exactly the same account configuration and setup for quite some time without any issues. This behaviour only started appearing after recent updates. I'd really appreciate any insights or suggestions on how to resolve this permanently, rather than having to sign in to the external organization's Teams account every time I restart my Mac just to get OneDrive working. Thank you in advance!
OneDrive Shows 6.5 GB Used Despite Empty Storage | Storage Management Issues
Hello, My Microsoft account appears to have a problem with OneDrive storage management. OneDrive continuously shows 6.5 GB used out of 5 GB (130%), even though: My Files is empty The Recycle Bin is empty Personal Vault is empty Searches do not find any large files In addition, the "Manage Storage" page fails to load and displays an "Unknown Rendering Error". The issue persists after: Signing out and back in Using Incognito/Private mode Testing on different pages and services There are also related Outlook issues: Outlook on the web reports that there is not enough storage available I can no longer send emails The Outlook desktop app fails when trying to add or configure the account At this point, neither OneDrive nor Outlook shows what is actually using the reported 6.5 GB of storage. Has anyone experienced this issue before, or does anyone know how I can get the storage usage or account data checked when the storage management page itself is broken? Thank you for any help.
incredible levels of onedrive bs
Hello, I'm having a very difficult time with onedrive and I feel like if I could talk to a person at microsoft, they could solve it, but evidently that's not an option so I'm hoping you might have some ideas. I don't use my personal onedrive. I have a person outlook account which I use for email. I always save my files to what I believed was my computer. There's an option to save to the onedrive and an option to save to what looks like the computer- I save to the computer. I was aware that onedrive was automatically taking my files too and I didn't care enough to stop it at the time. My email stopped working. Again, email is the only reason I have this account. So the email not working is a problem. It said it couldn't work because the onedrive storage was full of my files (that I didn't want it to have in the first place). So, I logged into the onedrive and deleted all the files. Doing this did not make any difference to my email- it still didn't work- so I also deleted the files from the recycling bin. This did fix my email! Unfortunately my joy was short lived because I then realized by deleting the files from my onedrive, I had also deleted them off my computer. I did not expect that to happen because again, I do intentionally try to save them to the computer. Evidently, when you save it to your computer you're actually not saving to the computer- something I now know. Possibly too late... So I looked up: can you restore your onedrive files? Oh yes you can! You just have to have a Microsoft 365 account. Well I did not have one of these on my personal account because again, the only thing I'm using it for is email. But ok, I figured I'll pay $15 to get my files back. Sure. Paid for the account. Clicked on 'restore my files'. It says I have to prove it's me. So I give it the biometric info (finger print) and password. That's not enough- it also needs to send me a text message! Only problem is, that never works. I don't know why it doesn't work- the phone number is correct and my phone can do 2-factor authentication for other services. It has never worked for microsoft. It says it sends the code but it doesn't. So I can't do this 'third step' authentication. Realistically, was I going to get my files back if it did send me a text? Probably not. Let's be serious- nothing is working here. But now I don't know what else to try. It says I can wait 30 days to change the phone number. But I don't even want to change the phone number- it already has my correct phone number!!! It just doesn't send me a text. All I want: My files back on my own computer (I'll turn off wifi or something in future I guess? There's got to be a way for me to save them to my own device, right??? Surely) My email to work. But truly at this point, that's secondary. If I can't have a working email, whatever, I'll make a gmail account. I have done the official contact microsoft form. It claims a human will email me at an unspecified time. I highly doubt that but also it could be in 25 years- it doesn't say. So I'm trying to keep problem solving but I'm out of ideas. Does anyone have any ideas for new avenues to try? Thank youOneDrive and SharePoint at Microsoft Ignite 2026: What to Expect
Microsoft Ignite returns November 17–20, 2026, at Moscone Center in San Francisco and online. OneDrive and SharePoint are the knowledge platform for Copilot and agents. This year at Ignite we're excited to show you how this foundational platform helps people securely create, share, and collaborate on content, and turn it into knowledge that people, Copilot, and agents can use in the flow of work. What: Learn more about Microsoft Ignite | Full session scheduler Where: San Francisco, CA and digital pass (free) - https://register.ignite.microsoft.com/ When: November 17-20, 2026 Engage: Stay up to date with all the latest news for OneDrive and SharePoint Microsoft Community LinkedIn @OneDrive on X @SharePoint on X Whether you are modernizing information architecture, preparing content for AI, helping people find what matters faster, or bringing OneDrive and SharePoint into the flow of work, the session lineup offers practical guidance and product insight. Start with these featured breakouts, check out the lightning talks and hands-on labs. Take a moment to explore what excites you most and add them to your Ignite schedule builder to get ready! Start with the featured breakouts Breakout Sessions Date/Time/ Location Session ID Title Summary Tuesday, 11/17 2:00 PM – 2:45 PM Moscone West Level 2 Room 2002 BRK218 SharePoint: Modernize your knowledge foundation for the AI era Most organizations already have the content they need—but it is often scattered across files, sites, and business processes. This session explores how Copilot in SharePoint can help transform that content into organizational knowledge by modernizing information architecture, enriching content with AI, scaling expertise through reusable skills, and strengthening Copilot and agent experiences across Microsoft 365. Thursday, 11/19 2:45–3:30 PM Marriott Marquis Lower B2 Yerba Buena Salon 7 BRK219 AI in the Flow of Work: OneDrive for the AI Era See how OneDrive is becoming an intelligent content layer for AI-powered productivity across Microsoft 365. Through demos and real-world scenarios, this session shows how Copilot in OneDrive can help people find knowledge faster, uncover insights, automate tasks, and collaborate more effectively—while keeping individuals and teams in the flow of work. Thursday, 11/19 4:00 – 4:45PM AMC Metreon Level 3 Theater 12 BRK217 Real-World AI Transformation with Copilot in SharePoint Organizations are moving beyond AI experiments and into production. Through real-world examples and customer stories, this session explores how Copilot in SharePoint can help modernize knowledge management, organize content at scale, automate business processes, preserve expertise, and strengthen Copilot experiences. Attendees will gain practical approaches for turning scattered content into organizational knowledge—and transforming that knowledge into action across the enterprise. Explore theater sessions, lightning talks and a hands-on lab Round out your schedule with three focused, 15-minute lightning talks, plus a hands-on Copilot in SharePoint lab. Theater, Lightning and Lab Sessions Date/Time/ Location Session ID Title Summary Tuesday, 11/17 4:40-5:05 PM Moscone South The Hub Theater D THR852 Why AI Fails Without a Knowledge Strategy Employees spend hours searching for information spread across emails, chats, meetings, documents, and business systems. AI can only be as effective as the knowledge it can access and understand. Discover how organizations can move beyond AI assistants that answer questions and toward AI systems that understand people, projects, content, relationships, and business context. Leave with actionable next steps to help your organization unlock more value from its knowledge and AI investments. Wednesday, 11/ 18 9:50–10:05 AM Moscone South The Hub Lightning Talk 8 LTG1167 Deploy OneDrive Sync with Confidence: The Desktop Playbook Learn how to successfully deploy and manage OneDrive Sync across your organization. Explore deployment best practices, configuration tips, user adoption strategies, and troubleshooting guidance to deliver a reliable and scalable file sync experience for your users. Thursday 11/19 9:00–9:15 AM Moscone South The Hub Lightning Talk 2 LTG1168 The foundation of Trusted AI: SharePoint security and resiliency Trusted AI starts with trusted content. As agents and Copilot experiences become integral to business workflows in Microsoft 365, SharePoint security and resiliency are more critical than ever. Join us to see how SharePoint, the #1 citation source of Copilot, protects organizational knowledge, ensures resilience against threats and disruptions, and provides the trusted foundation for AI at enterprise scale. Thursday, 11/19 4:15 PM - 4:30 PM Moscone South The Hub Lightning Talk 4 LTG1166 Your Work, Anywhere: The New OneDrive Experience Across Web and Mobile Work happens everywhere, and OneDrive is evolving to help you stay productive wherever you are. Explore the latest OneDrive experiences across web and mobile, designed to help you quickly find, organize, and act on content from any device. See new innovations, real-world productivity scenarios, and how OneDrive helps you stay connected, streamline tasks, and work smarter across Microsoft 365. Tuesday 11/17 2:00 PM - 3:15 PM Moscone West Level 2, Room 2007 Wednesday 11/18 4:00 PM - 5:15 PM Moscone West Level 2, Room 200 Thursday 11/19 4:30 PM - 5:45 PM Moscone West Level 2, Room 200 Friday 11/20 10:45 AM - 12:00 PM Moscone West Level 2, Room 200 LAB650 Build a Knowledge-Powered Workspace with Copilot in SharePoint Learn how to transform content into organizational knowledge and put AI to work across your team. You'll use Copilot in SharePoint to organize information, enrich content with metadata, create pages and reports, build reusable skills, and automate common processes. Along the way, you'll see how better-organized knowledge helps strengthen Copilot experiences across Microsoft 365. Leave with practical techniques you can apply immediately to build a modern, AI-powered knowledge workspace. Visit us at the OneDrive and SharePoint Expert Meet up Connect with OneDrive and SharePoint product experts, ask questions, and continue the conversation beyond the sessions. We’re excited to connect with you! Where to find us: Copilot Neighborhood | Expert Meet Up Station Look for: SharePoint and OneDrive Booth #13 Located in: The Hub, Moscone South Build your Ignite schedule Curious about what else Microsoft has in store for Ignite? There are many more sessions across the full spectrum of the Microsoft stack. So, make sure to explore the full session catalog and start selecting your list of favorites to create a personalized Ignite experience today. Learn more Microsoft Ignite 2026 session catalog SharePoint Showcase blog Copilot in SharePoint blog OneDrive blog Microsoft OneDrive: Customer Office Hours Sync Up by Microsoft 365OneDrive & SharePoint Online inaccessible after subscription transition
I have used OneDrive for Business for almost 10 years. Following a billing interruption and migration to Microsoft 365 Business Standard, both OneDrive and SharePoint Online became inaccessible. Despite five support tickets and multiple troubleshooting sessions, the issue remains unresolved. I am hoping the community or a Microsoft engineer can help identify the root cause. BACKGROUND: My legacy OneDrive for Business subscription experienced a payment interruption due to an expired credit card. Following Microsoft's Support team's instructions, I paid the outstanding invoice by wire transfer. Microsoft Billing Support confirmed receipt by email, although the payment is not appearing in the Admin Center, explained that was normal. Following Microsoft's Support team's instructions, I subsequently subscribed to Microsoft 365 Business Standard under the same tenant and existing user account. The affected user has valid, active licenses, but access remains blocked. CURRENT SYMPTOMS: OneDrive fails to retrieve its configuration. OneDrive personal site (my.sharepoint.com) is inaccessible. Business files remain inaccessible. TROUBLESHOOTING COMPLETED: Multiple Microsoft Support calls and screen-sharing sessions. Browser/cache/cookie troubleshooting. License reassignment, disable/enable Billing and payment restrictions verification. None resolved the issue. SUPPORT HISTORY: Five tickets raised, including #2611031420001514 and #2610301420001454. Repeated escalation requests without resolution. NEED HELP : Has anyone experienced a similar issue after a subscription transition? Are there tenant-level diagnostics to identify lingering service restrictions or provisioning inconsistencies? Could the legacy subscription's suspended or restricted service state still be affecting SharePoint/OneDrive provisioning, despite the new active Microsoft 365 licenses? I would especially appreciate assistance from a Microsoft engineer or moderator in escalating this for backend investigation. Thank you for any guidance.
Embedding Word/Excel files from OneDrive into a webpage via iframes stopped working
As of ~10/31/2026, the iframes display a blank window instead of the expected .DOC/.XLS content. Affects both brand new files AND old files that were previously embedded and working prior to 10/31/2026. To replicate, try to embed an Excel file into a webpage per these instructions: https://support.microsoft.com/en-US/Excel/share-it-embed-an-excel-workbook-on-your-web-page-or-blog-from-onedrive. Or Word via https://support.microsoft.com/en-us/onedrive/how-to-add-an-embedded-document-or-picture-into-a-webpage. Symptoms appear to be identical to an earlier instance that occurred from 8/21/2026 to 8/27/2026 (see support case #7107584914). Issue exhibits whether source .XLS files are created by Excel for Desktop vs. Excel for Web. Files open and share normally from onedrive.live.com, but will not embed. Browser-independent, occurs on Edge, Chrome, and Firefox). DevTools\Console reports “Uncaught Error: Script error for "odsp.react.lib".
