Formatting issues in Word Microsoft 365 Copilot online.
I am experiencing formatting issues in Word (Microsoft 365 Copilot online). I am a student, and I have a problem formatting my thesis in M365 Copilot after previously working on this file on an older device with an older version of Word. I recently purchased a new laptop, where I no longer have access to that same version of Word. My only option now is to use Word in the browser. However, the file that formatted correctly on the old device is now not formatting properly. The automatic table of contents is breaking. After clicking “Update,” Word assigns random page numbers, most often all entries show as page “8,” or, for example, the “Introduction,” which is actually on page 3 (I manually set page numbering in the old version), suddenly appears as page 5 in the table of contents. Every chapter and subchapter is shown as being on the same page, usually page 8. The formatting options and capabilities also seem worse compared to the interface of the older version. The same issue occurs on my student account. Please help, I am currently writing my thesis.
TechCommunity Report — Word extremely slow to open files (now resolved)
Issue summary Starting on March 22nd, Word became extremely slow when opening any .docx file (even new empty files). A document that normally opens in 5 seconds suddenly required 8–10 minutes. The issue affected all my devices (Windows PC, mobile, and Word Online). Symptoms observed Word took several minutes to open any file, including newly created ones Word Online displayed “servers are busy” errors My Microsoft account portals sometimes failed to load or did not recognize my identity The issue appeared immediately after an Office update on March 22nd PowerPoint and other Office apps were unaffected Another software opened the same files much quicker Reinstalling Office, repairing Office, and attempting System Restore did not fix the issue Key diagnostic findings The problem was not related to my files (another free online software opened them much quicker) The problem was not local to my PC (same behavior on mobile and Word Online) The issue was clearly linked to Microsoft cloud services or the March 22nd Word build System Restore failed, but the issue persisted exactly the same afterward The problem disappeared suddenly without any local change Resolution The issue resolved itself spontaneously. A document that previously took 10 minutes to open now opens in 5 seconds again. This strongly suggests that the root cause was on Microsoft’s side (cloud service dependency or faulty build). Current configuration After reinstalling Office, I am now on: Microsoft Word for Microsoft 365 Version 2408 — Build 16.0.17928.20148 (64-bit) This build is stable and does not exhibit the issue Request If possible, could Microsoft confirm whether there was a service degradation or a problematic build released around March 22nd? This would help users understand the root cause and avoid unnecessary troubleshooting. Thank you.
VBA concern: support for macros or controls not installed
Background: installed Zotero, a citation manager, to use on Word but it uses macros My Word doesn't seem to have VBA installed. Every time I open the app, error boxes appear. Screenshotted below: I have tried a few things to fix this but without benefit: Macros enabled in the trust centre VBA enabled in the trust centre Rapid and online repair completed I have attempted to 'change' the program in the Control Panel in order to access the 'expand/add features' option but this does not exist as an option for me. When I press 'change' only repair options appear for me. Screenshotted below: My impression is that somehow VBA was not installed when I downloaded Office form my account. I appreciate VBA is downloaded automatically but this has not been the case for me. Please advise on next steps. Thanks in advance.
Printing/exporting messes up the document
I have a 67-page document with a lot of pictures too, and I use multilevel headings. When I try to print or export to .pdf, it messes up the whole document, I have now 102 pages, sometimes 92, the approx. 5000 word count is now 7000, and the order of the headings is messed up, so some parts of the document are moved across the document. What on Earth is this? I changed all the fonts to Arial. Tried every kind of printing setting. Nothing works.
How do I make the cursor visible while typing in word
Hi there, I am using office 365, word version 2310. I just noticed when I begin typing, even one letter, my cursor disappears immediately, and I can only get it back by moving my mouse or press Ctrl. Previously, I think I could see my cursor while typing. Would it be possible to make my crusor visible while typing? I've tried the operations below: 1. turning on/off the 'smart cursoring'. 2. activate/unactivate 'hide pointer while typing' in 'pointer options'. 3. uninstall and reinstall office 365, repair/reset office 365. 4. turning off the HDR settings. 5. changing the display scale in 'display settings'. 6. lauching word in a safe mode. 7. changing the regional settings. None of them works. The funny thing is, when I am typing in Chinese characters, my cursor does not disappear at all, but even if I type one single English letter, the cursor disappears immediately. Additionally, I found the same behaviour when typing in notepad of windows. I know it might be a FEATURE to hide my cursor while typing, but is there any possible solution that I can make my cursor visible while typing? I just want to see my cursor. \ ThanksVBA concern: support for macros or controls not installed when software was installed
Background: I want to use Zotero, a citation manager, on Word but it uses macros. I get an error message every time I open Word saying VBA wasn't installed at the time I downloaded Office. Image of the error message screen shotted below. I have tried a number of different things: Macros are enabled in the trust centre VBA are enabled in the trust centre I have ran rapid and online repair on Office on the control panel I have attempted 'change' office on my control panel to access the 'expand/add features' with the hopes of getting VBA but this does not appear as an option for me. When I select 'change' in the Control Panel the follow pop up appears: My current impression is that I must download VBA to be able to use VBA. I appreciate that VBA is supposed to automatically download with Office but this does not seem to have happened in my case. Please advise on what I should do next. Thanks in advance.
Word document is displayed different on different systems
Hi, I've a word document that, when I open it on my local Mac with Office365, has 17 pages. When I export it to a pdf (electronic version) it suddenly become 16 pages as the document is more compressed, which is a strange behaviour. So I tested it on two other platforms, one Windows PC and another Macbook Air, and there the document has also 16 pages and looks like the exported pdf. The same applies for a colleague who also has 16 pages when open it. So the problem seems to be related with my local configuration. In addition to this strange behaviour, my word version don't open the printing dialog and also exporting a pdf as printable version leads to an error. Excel, for example, opens the printer dialog. Anything I can do to fix this issue? It's really annoying and a NO GO that the same document looks different. I'm using a Macbook Pro M1 with Tahoe 26.2 and Word Version 16.105.3 (26020123)
Word fillable forms that are mobile device compatible
I can't find any recent info on how to make word fillable forms compatible for mobile devices (so they can be completed on mobile phone). I've set up forms, and they are restricted for fillable entry only. They send via email and work on PC, but on a mobile, if opened through mobile word app, you can select but not input anything. If this worked if would save so many issues for me, but I've no idea if or how it can be done. I have read some stuff on Infopath, but this is a little beyond me. Did try it but it would not import my word fillable template. Not really keen to redesign my many forms, if I don't need to and would rather reduce number of apps/add ons if possible. Any advice?MS Word is throwing up 'Error 4608' I haven't a clue what to do.
Hello, I wonder if anyone can help me here, because I am at a TOTAL los... I have a Word document that I have been updating for a few years, which is a sort of log. It has worked well up until today. Now, whenever I try to save the updated document, a very old fashioned (looks like Windows 3.1!), error message window appears which is headed 'Visual Basic for Applications' and in the window it says: Run-time error: '4608': Undefined dialogue record field There are then four buttons at the bottom labelled Help, Continue (which is greyed out), End and Debug. I have no idea what this error message means. Clicking on End gets rid of the error message, but prevents me from saving my updated document, and the next time I try to save it the error message just reappears. Clicking on Help takes me to a website with the title 'No F1 help match was found', followed by a load of technical computer-geek stuff I don't understand. Clicking on Debug seems to open a new window, but I do not know what it is... Here is a screen-shot of it: The highlighted text seems to refer to Bookmarks, which is throws me because I only associate Bookmarks with my web browser, not MS Word. I'm sure I haven't added any bookmarks to my document in any case. Can anyone enlighten me as to what is going on here please? ThanksWord - Same Line Page Breaks Visibly Change Formatting
Within the last week or so, Word suddenly has started changing the formatting of visible text when a page break is used on the same line. How can this be corrected? (To be clear, yes, a page break could moved to the next line or deleted if there is not room for the extra line, but this impacts dozens of templates I have been using for years and I just want to set the formatting back to how it has worked in the past, where a page break inserted at the end of a line with centered text did not change the formatting of the visible text in said line.) Example 1 below is how it always used to appear whether the page break was on the same line as the centered title text or not. Example 2 below is how it looks now when the page break is on the same line.
