microsoft
17 TopicsFound an odd hang that leaves no record on host when triggered.
I have a really old system, and I bought a TPM 2.0 module to use on it. I hadn't realized all the details of using it (like needing to reinstall fresh to change secure boot mode). I assumed I could just leave it installed until I wanted to go through the full effort of activating it. And hoped it might be useful even if full secure boot mode wasn't being used. Now I've realized my host will start to hang for no reason with that module installed. With some odd symptoms/details too. I'll outline those later. I'm guessing this is a "not supported" or "don't care" from Microsoft, but figured I should mention it in case I'm wrong. And they see their own part in the bug as bad enough to do something about. Since there isn't any obvious explanation of what happens in the OS (event log explanation, etc), beyond that the system didn't shutdown properly and/or a bugcheck I couldn't decode anything from (system just hangs, doesn't reboot as it should, no debug dmp, etc). ------------ I can physically install the module and not see a hang for a while (days/weeks?) which makes it hard to connect the result to the cause. Then after using my computer for 8-10 hours already (around midnight or 1am at least a couple times now), it'll decide to hang. Then every reboot after that will hang after 1-3 minutes from login to desktop (unless in safe mode then sits indefinitely, or it lasted slightly longer in normal boot mode after I disabled all non-Microsoft services). I can do nothing except log in (or try to use it to open a bunch of stuff, no difference) then it'll hang. No obvious pointer in event log to what sub-system or event or a reason the issue happened. System is from circa 2017. i7-4790k CPU, z97 motherboard that only had a TPM header back then. Bought a semi-recent TPM 2.0 module off Amazon a couple/three years ago that matched the Gigabyte module type I couldn't buy direct anymore (Gigabyte had 3 different things that looked very similar). OS installed a long time ago, using mostly default BIOS options from before I knew anything about what they meant ("Other OS" not Windows 8 mode, etc). If module is installed then the BIOS says secure boot enabled, even when I disabled the TPM setting I could manually adjust. OS says secure boot was not enabled (followed directions online to look for some particular mode, like SC6?). I spent a lot of time trying to fix various oddities, like how Intel's XTU overclocking/BIOS settings tool left behind a service after I'd uninstalled it (pretty sure is connected to a "watchdog" to reset BIOS and reboot). Turning off Samsung's Optune cache performance feature. And tweaking various BIOS settings to see if they impacted anything, like disabling power saving modes, or various boot options (UEFI only vs Legacy only vs ...). Sadly managed to truly break my hardware in that debug/tweaking process. But this hanging issue was happening BEFORE that damage was done. Basically I've rarely used the hardware jumpers to clear CMOS before (removing the battery instead usually, or clear from inside BIOS), and I tried to do both but had it plugged in to AC power still accidentally. Saw a spark and it turned itself on when I shorted the pins. After that it was too late to do anything. Now only the CPU attached PCIe lanes seem to work. Meaning the 2 x 16x slots that'll run at 8x or above (GPU in one, and NIC or wifi in the other). I had to disable the onboard NIC and XHCI in BIOS to let my keyboard and mouse work after booting (outside BIOS). They wouldn't even light up (Logitech things I've had for ages now). And now the boot options include 3 boxes with odd, mostly white, hash marks covering the whole width of the screen. And there was some weirdness with duplicate names there (two Microsoft boot loaders pointing at the same drive entry, one at top and another much further down... below those cross hatched options). But my 5 internal SATA drives all seem to work still (2 SSD, 3 HDD). I don't expect Microsoft to pay for anything, but they're the only ones who could improve this situation for future users. The whole TPM/secure boot feature feels ugly and hard to understand. And anything that hangs the computer should be obvious/explicit in the log entries beforehand (save them with a flush and pause a little). That was another area I wasted time on (adjusting page file sizes manually, changing dump types, etc). Yes, I have the free ESL additional updates enabled for this system (1 year more of security only patches), and installed.99Views0likes5Commentsmultiple selection not working in word-processing apps
I'm having an issue with both my laptop and desktop pc's where holding down the control key won't let me select multiple words an any word processing application (ms word, wps, notepad, etc...). I can select multiple files on my desktop using the ctrl key, and in google docs I can select multiple words with this method. The problem seems to be just with word-processing software. Anyone have any suggestions? My desktop pc has 22H2 (OS Build 19045.6466) My laptop pc has Windows 11 version 21H2 (OS Build 22000.2538)Solved131Views0likes3Commentssolucion imposible
spanish version....... teniendo problemas con la aplicacion de microsoft store al iniciar la aplicacion de un momento a otro salto con un mensaje en pantalla "lo sentimos mucho se produjo un error y microsoft store no se pudo inicializar. prueba a actualizar o vuelve mas tarde" he intentado realizar distintos metodos para solucionar el problema como realizar reinstalacion con la opcion de actualizar este pc del programa media creator tool para instalar windows 10 y aun el problema persiste, he realizado un intento por la powershell con el siguiente comando Get-AppXPackage *WindowsStore* -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"} descrito en varias respuesta para casos similares dispuestos en el foro de la comunidad de microsoft respuesta proporcionada por el usuario KapilArya en el hub "https://techcommunity.microsoft.com/discussions/windowsinsiderprogram/microsoft-store-wont-launch/1513414" tambien junto a un agente de soporte se intento realizar una solucion con la creacion de un usuario nuevo para solventar y no funciono tambien se realizo el diagnostico para la instalacion de windows 11 pero mi equipo no cuenta con las caracteristicas minimas para que este sea instalado y aun asi sigo sin poder solucionar el problema y no me gustaria realizar la reinstalacion de windows 10 por medio externos (USB) por que asi perderia demasiada informacion sobre las aplicaciones y datos que tengo de varios años de recoleccion y me gustaria saber si puedo hacer algo mas para poder solucionar este problema sin perder datos me dustaria obtener ayuda lo mas pronto posible gracias por brindarme su atencion y ayuda para resolver este caso adjunto evidencias sobre problema y metodos realizados. english version...... Having problems with the Microsoft Store app. When I launch it, it suddenly pops up with a message on the screen: "We're very sorry, an error occurred and the Microsoft Store could not be initialized. Please try updating or come back later." I've tried various methods to solve the problem, such as reinstalling with the "Update this PC" option in the Media Creator Tool to install Windows 10, and the problem still persists. I tried using PowerShell with the following command: Get-AppXPackage *WindowsStore* -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"} Described in several answers for similar cases posted on the Microsoft community forum. Answer provided by user KapilArya on the hub "https://techcommunity.microsoft.com/discussions/windowsinsiderprogram/microsoft-store-wont-launch/1513414" Also, together with a support agent, a solution was attempted by creating a new user to solve the problem, but it didn't work. A diagnosis was also performed for the installation of Windows 11, but my computer doesn't have the minimum specifications for it to be installed. And even so, I still can't solve the problem and I wouldn't like to reinstall Windows 10 using external media (USB) because I would lose too much information about the applications and data that I have from several years of experience. I'm collecting and would like to know if I can do anything else to resolve this issue without losing data. I would like to get help as soon as possible. Thank you for your attention and help in resolving this issue. I attach evidence of the problem and the methods used.140Views0likes2CommentsESU admin account
I have enrolled my Windows 10 for ESU by changing my account to administrator and non-local account. This synced by settings and I didn't need to backup my other files to Onedrive. My update screen confirms I'm enrolled so all good so far. My question is do I need to keep my account as an Administrator now that I am enrolled? I'm a little nervous about leaving it so, as I also have a separate local admin account for installng stuff, and prefer to keep permissions separate from day to day browsing. Thanks, Paul160Views0likes2CommentsRequest to Extend Windows 10 Support Beyond October 14, 2025
Hello Microsoft Team, I’m writing as a loyal Windows user to share my concern about the upcoming end of support for Windows 10 scheduled for October 14, 2025. Many users, including myself, rely on Windows 10 daily for work, education, and personal use. Not all of us are in a position to upgrade our hardware or switch to a new operating system without facing financial or technical challenges. Windows 10 is stable, familiar, and perfectly suits the needs of millions of people worldwide. I respectfully ask that Microsoft consider extending support for Windows 10 or providing more affordable and accessible options for users who cannot upgrade easily. Even an extended security update program for personal users (not just businesses) would make a big difference. Thank you for your time and for listening to the voices of your user community. Sincerely, Omar, Yahiya.128Views0likes2CommentsWhy is Win10 update 1803 so frickin slow? (Acer E5-553)
I have an Acer E5-553-T4PT laptop into which I've put in a Toshiba Q300 Pro SSD. The laptop had lots of driver issues where I thought the AMD-provided drivers would gel with WIndows 10, but actually only the OE drivers worked. I used to get screen blackout issues and random program crashes, especially in memory intensive programs. The most irritating part was the lag: every button I press on Windows caused a split second lag that drives me nuts, especially when considering that the hardware is more than enough to support the OS. Even loading webpages with only Chrome open is a lot slower. So I did what anyone would do and formatted my system. I'd use a system image that was created long ago, with the older display drivers and an older version of Windows. It ran flawlessly, and this time around even the updated OE drivers didn't cause issues. I looked around and my Windows Update was stuck; I re-ran the service and it updated to 1803, taking its time to do so. Now that damned lag is back and I don't know what to do. Any advice?153Views0likes3CommentsBITS Downloading App updates from unknown endpoint
Hi, Our IDS started freaking out today because a large number of our endpoints started initiating BITS downloads to an unknown endpoint. My initial reaction was ransomware, but after further investigation it appears that these BITS downloads are updates for Windows Store Apps. I am making this post to confirm that these endpoints are actually indeed official Microsoft endpoints. The BITS requests I had seen were all for the Limelight Networks CDN (llnwd[.]net), which I have heard hosts content for a lot of MSPs, one of which being Microsoft. Checking the logs, it appears that our workstations have never made BITS requests to this CDN. All previous BITS updates were carried out using official microsoft.com endpoints. The following are some examples of the domains seen in the BITS requests: ic-c39e4900-0f7065-msftstoretlu19.s.loris.llnwd[.]net ic-c39e4900-0d5ab5-msftstore19.s.loris.llnwd[.]net ic-c39e4900-08b3f9-msftstore19.s.loris.llnwd[.]net ic-c39e4900-0700f8-msftstore19.s.loris.llnwd[.]net Although all my investigations point to these being official Microsoft endpoints, I am worried that a CDN is being used because a malicious actor could easily mangle the URLs to make them look like official Microsoft ones. Is this the correct place to confirm that the above sub-domains are official Microsoft, and if not where should I ask this question instead? Thanks4.1KViews2likes4CommentsWorking with multiple work accounts on a windows 10 device
Hello everyone I think it's time for me to vent my frustration about working with multiple work/education accounts on a windows 10 device... First of all, I have 3 Microsoft Accounts (1x Personal; 1x Work; 1x Education) and oh boy, it's very very frustrating to get all these 3 Accounts work together on the same windows 10 device with one Userprofile. Working with my Personal and Work (or Education) account on the same device works fine, no problems, but as soon as I add additionally either my Work or Education Account in the Windows 10 settings under "Account > Email & accounts" things starting to get complicated. Sync issues across every app that uses one of these work/education accounts (classic Office Apps, ToDo, Edge, OneNote) Upload blocks in the office apps (Word, Excel...) & Credential Errors 4x/day a notification toast that my work accounts need to fix... blabla -> I click okay, now fix it -> Accounts fixed -> later in the day, same error occurs... I just want to use all my accounts on the same device with the same Userprofile, I really love the Microsoft 365 Platform but these things driving me crazy. I had a time, in there I worked completely online, but yeah, we all know how cool it is to work with the online versions of Office Apps. I also tried multi-bootable windows installations or multiple Userprofiles and it worked, but I often need to access files/services that are stored in the OneDrive from my Education Account or vise versa, so it's really impracticable. Then I tried to link my accounts just in these apps where I need it, but Windows 10 really have fun on it to write in my accounts under the named windows 10 settings location. Has anyone a best practice, tips/tricks etc. everything helps... Thanks.26KViews3likes12CommentsInternet Explorer to Microsoft Edge with IE mode blog series
Welcome! This blog series helps businesses looking for legacy browser support as they move from IE11 to Microsoft Edge with Internet Explorer mode. Each blog will focus on a different relevant topic to help you in your journey, from what to expect when setting up IE mode to what automated tools are available to help you with the transition. Blog 0: Internet Explorer 11 desktop app retirement FAQ Blog 1: Proven tools to accelerate your move to Microsoft Edge Blog 2: The dual engine advantage of Internet Explorer mode Blog 3: Host IE mode site lists in the cloud Blog 4: Modernize security with Microsoft Edge and IE mode Blog 5: New testing tools and tips to help prepare for IE retirement Blog 6: New enhancements to IE mode Blog 7: Don't wait until June 15th! Set your own IE retirement date You’ll know it’s a part of the series when you see this blue banner on either the blog tile or at the top of the blog itself. We’ll release these blogs periodically leading up to the IE11 desktop application retirement date of June 15, 2022 and add them to this post, so bookmark or subscribe -- or come back using https://aka.ms/IEtoEdge -- to stay up to date with the latest information.44KViews1like1Comment