Office Home & Business 2019 license no longer recognized after reinstall ("No license found")
Hello everyone, I'm looking for some help because Microsoft Support has not been able to solve this issue. I own a genuine perpetual license of Office Home & Business 2019 for Mac, linked to my Microsoft account since August 2019. The license is still listed under Services & Subscriptions, but Office no longer activates. My hardware MacBook Pro (Retina, 13-inch, Late 2012) Model: MacBookPro10,2 Intel Core i5 8 GB RAM macOS Ventura 13.7.8 Installed using OpenCore Legacy Patcher Office version originally working: 16.78 Later tested with 16.101 and 16.93 Same result on every version What happened Office had already been successfully activated and worked normally. I was able to: create documents edit documents save documents After restarting the Mac, Office suddenly requested activation again. Since then it has never activated successfully. Initially Office failed to activate with an unknown error. After completely uninstalling and reinstalling Office using Microsoft's installer, the activation process changed. I can now successfully sign in with my Microsoft account, but after authentication Office displays: "No license found for this account." My Office Home & Business 2019 license is still present in my Microsoft account under Services & Subscriptions. Even though my Microsoft account clearly owns Office Home & Business 2019 for Mac. Microsoft account The license appears correctly under: Services & Subscriptions Office Home & Business 2019 for Mac Added to my account on August 7, 2019. The website instructs me to open an Office application and sign in to activate. Everything I've already tried Uninstalled Office completely Installed Office again using Microsoft's installer Installed Office 16.78 Installed Office 16.93 Updated to Office 16.101 Removed Office containers Removed Group Containers Deleted OneAuth cache Deleted Entrabroker cache Removed activation tokens Cleared Office preferences Signed out and signed back into Microsoft account Deleted Office credentials from Keychain Reinstalled Microsoft AutoUpdate Verified no MDM profile exists Verified Internet Accounts Verified Microsoft account Microsoft Support remotely accessed my Mac and repeated all troubleshooting steps Nothing solved the issue. Additional information Running: defaults read com.microsoft.office returns: OfficeActivationLicense = NoLicense although: OfficeActivationEmailAddress = email address removed for privacy reasons is correctly detected. The activation window successfully reaches Microsoft's login page. Office now asks for my Microsoft account credentials. Authentication completes successfully. After a few seconds Office reports: "No license found for this account." It then offers only two options: Buy Microsoft 365 Use another account Microsoft Support remotely connected to my Mac, completely removed Office, installed a newer official installer, and the problem remained exactly the same. My question Has anyone experienced this after reinstalling Office 2019? Could this be: a licensing server issue? an incompatibility introduced after Office 2019 reached end of support? an activation problem related to OpenCore Legacy Patcher? something else? I would really appreciate any suggestions. Thank you very much. Additional notes: The Office license has been associated with the same Microsoft account since 2019. The same installation was successfully activated and worked normally before the problem started. The issue only appeared after restarting the Mac. Microsoft Support has already remotely accessed my computer and could not resolve the problem.
Microsoft 365 Apps SHOULD NOT overwrite Office 2019/2021 one-time retail installs
I want to raise a serious concern about Microsoft 365 Apps being imposed over existing Office 2019/2021 installations that were activated with legitimate one-time installation retail keys. In our case, these are not Microsoft 365 subscriptions and they are not licenses we can simply deactivate and reactivate freely. They are one-time installation retail keys. Once the product has been installed and activated, removing Office and reinstalling it later can make the original key unusable or trigger “already used” activation problems. That is precisely why the current behavior is so damaging. We have PCs with legitimate Office 2019/2021 installations. These machines did not request a migration to Microsoft 365 Apps. However, after internet connection, Office update activity, or Microsoft account interaction, Office appears to silently update, convert, or replace the existing retail installation with the Microsoft 365 Apps version. This is not a minor inconvenience. It creates a serious licensing and operational problem: -A valid one-time Office 2019/2021 installation is replaced by Microsoft 365 Apps without clear, explicit consent. -The original retail installation is no longer cleanly usable. -Fixing the issue requires uninstalling Office, removing Click-to-Run/licensing/account leftovers, and reinstalling the previous Office 2019/2021 version. -But because these keys are one-time installation keys, that reinstall process can render the original key unusable or create activation failures. -In practice, a forced Microsoft 365 conversion can destroy the value of a legitimate one-time Office license. From a user’s perspective, this looks less like a normal software update and more like an exploitative commercial strategy: using Microsoft’s control over Office updates, account sign-ins, Click-to-Run, and activation systems to push already-paid retail users toward Microsoft 365 subscriptions. Even if Microsoft does not intend that result, the practical effect is that users who already paid for Office 2019/2021 can lose practical access to their licensed product and are then nudged toward paying again through a subscription. This should not happen. A perpetual or one-time installation Office license and Microsoft 365 Apps are different products with different licensing models. Microsoft should not silently replace or convert one into the other because a Microsoft 365 account exists on the PC, because the user signs into Office, because OneDrive is present, or because Office updates are enabled. At minimum, Microsoft should provide: -A clear opt-in confirmation before replacing, converting, upgrading, or rebranding Office 2019/2021 retail installations as Microsoft 365 Apps. -A supported way to block Microsoft 365 Apps from taking over one-time installation Office versions. -A clean removal tool that fully removes Microsoft 365 Apps, Click-to-Run leftovers, licensing remnants, and account-based activation conflicts. -A reliable way to restore the original Office 2019/2021 retail installation without invalidating or losing the original one-time key. -Clear separation between Windows account sign-in, OneDrive sign-in, Microsoft 365 entitlement, and local Office retail activation. Users who purchased legitimate one-time installation Office licenses should not be forced into Microsoft 365 Apps by unclear update behavior. If Microsoft wants users to move to Microsoft 365, that should be a deliberate, informed choice — not a silent process that leaves the user cleaning up the installation and losing access to a paid retail license. I am not asking how to install Microsoft 365. I am asking Microsoft to stop Microsoft 365 Apps from taking over valid one-time Office 2019/2021 installations without explicit consent.
MS FORM NOT RECIEVING EMAIL TO SAY RESPONSE SUBMITTED
Hi i have a colleague who has an MS Form, the form lives in a group and the option of get email response when form is submitted is selected, there is no email getting created, we have unticked box, come out od the form and responded, went back into form and turned on get email response back on, but those responses are not being received. this form was functioning fine up to last thursday. the form has not been moved or renamed and its only received 350 submissions. can anyone offer any thoughts pleaseStore-published Word add-in can't read or write the open document
We published a Word add-in to the Microsoft Store and ran into something odd that I'm hoping someone here has seen before. The add-in installs and opens fine. Signing in, the chat assistant, browsing our documents, moving between tabs ; all of that works. The problem is anything that has to actually read or change the open Word document. Pulling a doc in from our Sync tab, dropping in a template, running a compliance check on the current document ; none of it does anything. No error, no message, it just doesn't happen. So basically if a feature only shows stuff or talks to our own server it's fine, but the second it needs the actual document, nothing. A few things I'm trying to figure out: - Is this a known thing with Store-installed add-ins vs when you're just testing it? - Any good way to see why those actions are failing when nothing shows up on screen? Happy to share more detail. Thanks in advance.I built a free, open-source M365 security assessment tool - looking for feedback
I work as an IT consultant, and a good chunk of my time is spent assessing Microsoft 365 environments for small and mid-sized businesses. Every engagement started the same way: connect to five different PowerShell modules, run dozens of commands across Entra ID, Exchange Online, Defender, SharePoint, and Teams, manually compare each setting against CIS benchmarks, then spend hours assembling everything into a report the client could actually read. The tools that automate this either cost thousands per year, require standing up Azure infrastructure just to run, or only cover one service area. I wanted something simpler: one command that connects, assesses, and produces a client-ready deliverable. So I built it. What M365 Assess does https://github.com/Daren9m/M365-Assess is a PowerShell-based security assessment tool that runs against a Microsoft 365 tenant and produces a comprehensive set of reports. Here is what you get from a single run: 57 automated security checks aligned to the CIS Microsoft 365 Foundations Benchmark v6.0.1, covering Entra ID, Exchange Online, Defender for Office 365, SharePoint Online, and Teams 12 compliance frameworks mapped simultaneously -- every finding is cross-referenced against NIST 800-53, NIST CSF 2.0, ISO 27001:2022, SOC 2, HIPAA, PCI DSS v4.0.1, CMMC 2.0, CISA SCuBA, and DISA STIG (plus CIS profiles for E3 L1/L2 and E5 L1/L2) 20+ CSV exports covering users, mailboxes, MFA status, admin roles, conditional access policies, mail flow rules, device compliance, and more A self-contained HTML report with an executive summary, severity badges, sortable tables, and a compliance overview dashboard -- no external dependencies, fully base64-encoded, just open it in any browser or email it directly The entire assessment is read-only. It never modifies tenant settings. Only Get-* cmdlets are used. A few things I'm proud of Real-time progress in the console. As the assessment runs, you see each check complete with live status indicators and timing. No staring at a blank terminal wondering if it hung. The HTML report is a single file. Logos, backgrounds, fonts -- everything is embedded. You can email the report as an attachment and it renders perfectly. It supports dark mode (auto-detects system preference), and all tables are sortable by clicking column headers. Compliance framework mapping. This was the feature that took the most work. The compliance overview shows coverage percentages across all 12 frameworks, with drill-down to individual controls. Each finding links back to its CIS control ID and maps to every applicable framework control. Pass/Fail detail tables. Each security check shows the CIS control reference, what was checked, what the expected value is, what the actual value is, and a clear Pass/Fail/Warning status. Findings include remediation descriptions to help prioritize fixes. Quick start If you want to try it out, it takes about 5 minutes to get running: # Install prerequisites (if you don't have them already) Install-Module Microsoft.Graph, ExchangeOnlineManagement -Scope CurrentUser Clone and run git clone https://github.com/Daren9m/M365-Assess.git cd M365-Assess .\Invoke-M365Assessment.ps1 The interactive wizard walks you through selecting assessment sections, entering your tenant ID, and choosing an authentication method (interactive browser login, certificate-based, or pre-existing connections). Results land in a timestamped folder with all CSVs and the HTML report. Requires PowerShell 7.x and runs on Windows (macOS and Linux are experimental -- I would love help testing those platforms). Cloud support M365 Assess works with: Commercial (global) tenants GCC, GCC High, and DoD environments If you work in government cloud, the tool handles the different endpoint URIs automatically. What is next This is actively maintained and I have a roadmap of improvements: More automated checks -- 140 CIS v6.0.1 controls are tracked in the registry, with 57 automated today. Expanding coverage is the top priority. Remediation commands -- PowerShell snippets and portal steps for each finding, so you can fix issues directly from the report. XLSX compliance matrix -- A spreadsheet export for audit teams who need to work in Excel. Standalone report regeneration -- Re-run the report from existing CSV data without re-assessing the tenant. I would love your feedback I have been building this for my own consulting work, but I think it could be useful to the broader community. If you try it, I would genuinely appreciate hearing: What checks should I prioritize next? Which security controls matter most in your environment? What compliance frameworks are most requested by your clients or auditors? How does the report land with non-technical stakeholders? Is the executive summary useful, or does it need work? macOS/Linux users -- does it run? What breaks? I have tested it on macOS, but not extensively. Bug reports, feature requests, and contributions are all welcome on GitHub. Repository: https://github.com/Daren9m/M365-Assess License: MIT (free for commercial and personal use) Runtime: PowerShell 7.x Thanks for reading. Happy to answer any questions in the comments.Microsoft Launches Container Management Support for Security Groups
A recent blog from the Microsoft Digital (IT department) discusses the preview implementation of container management labels for security groups. The implementation is limited because it encompasses just one control: the ability to have guest accounts in the membership of security groups. However, just that limited control is sufficient to stop unintended access to sensitive information by guest accounts, and that’s a very good thing. https://office365itpros.com/2026/06/03/security-groups-labels/
I am Facing Microsoft form related issue
I am Facing Microsoft form related issue, I can see when I am downloading a Excel copy some columns are blank. This is my survey form, and I cannot add manually however this will reflect manipulation in data, as this is technical glitch need assistant from your side on urgent basisHow to Track Changes in Microsoft 365 Groups
An old PowerShell script tracked changes to Office 365 Groups. The techniques from 2016 wouldn’t be used today because features like the unified audit log didn’t exist then. We show what’s possible now by creating a new version of a Microsoft 365 Groups Change Report script to track additions, deletions, and changes for Microsoft 365 groups in a tenant. https://office365itpros.com/2026/04/06/microsoft-365-groups-change-report/Disable incessant nagware popups
I don't know about everyone else, but I am sick and tired of the nagware pop ups in Word, Excel, PowerPoint, Outlook, etc. Every single product harasses me with pop ups trying to tell me "hey, did you know this feature was here?", "you can do this if you click that", "let me hold your hand through using products you've used for decades even though you don't want daddy Microslop to do that". This is a prime example. I keep getting the same ones again and again and again and everything I've read indicates they should only appear once. But they don't. They keep coming back like a psychotic stalker ex who wants alimony even though you were never married. How do I get this nagware to stop?!Live AMA: Microsoft Agent 365
Learn more about the capabilities of Agent 365 in this live 'Ask Microsoft Anything' with product and engineering team experts! Get your questions answered about capabilities for agent observability, security, and governance, developer resources, and how to get started as you confidently scale agents in your organization. How to Participate Register for the Microsoft Tech Community using your email if you haven’t already. This allows you to post comments and ask questions. Visit this page during its scheduled time to join the conversation. You can post your questions in the comments, and product team members will respond live during the AMA. Watch the session live or catch the recording on demand after the event. Keep the conversation going in the Agent 365 discussion space after the sessions conclude. It’s a great place to follow up, share what’s working, and connect with others exploring similar topics. Hope to see you there! Come ready to learn and ask our experts all of your burning questions!
