management and extensibility
67 TopicsCopilot Chat vsus. Microsoft 365 Copilot What's the difference?
While their names sound similar at first glance - Microsoft 365 Copilot and Microsoft 365 Copilot Chat - they differ in several aspects. And more importantly, one can't be without another. What is Microsoft 365 Copilot Chat? First since first. Microsoft 365 Copilot Chat is also called Copilot Chat. Copilot Chat generates answers based on web content, while Microsoft 365 Copilot is also grounded on users' data, like emails, meetings, files, and more. Since January 15, Microsoft 365 Copilot Chat is available for everyone. Everyone in organizations. Also customers with a Microsoft 365 Business Basic subscriptions can enjoy using Copilot Chat securily. The screenshot below shows how Copilot Chat looks like and highlights its main capabilities. Note that EDP - Enterprise Data Protection is available. What is Microsoft 365 Copilot? Microsoft 365 Copilot is an add-on available for specific Microsoft 365 Subscriptions: Microsoft 365 E3, E5, A3, A5, and Business Standard & Premium. It includes Copilot Chat in addition to other Copilot features: Microsoft 365 Copilot also includes a chat grounded on users' meetings, emails, chats, and documents. It integrates into Microsoft 365 apps, like Outlook, Teams, Word, Excel, and more. It brings the capability to create agents and additional Copilot management features such as SharePoint Advanced Management and Copilot Dashboard. The screenshot below shows how the Copilot chat experience for those users who got the Microsoft 365 Copilot license. Note that EDP - Enterprise Data Protection is available here too. Copilot Chat can be pinned in MS Teams and MS Outlook as App. How can I access Microsoft 365 Copilot Chat? Copilot Chat is nowadays accessible via m365copilot.com using your Entra account. In contrast to Microsoft 365 Copilot licensed users, Microsoft 365 Copilot Chat users cannot see, by default, Copilot Chat pinned on the Microsoft 365 homepage. Microsoft 365 Copilot Administrators will have to pin the chat in the admin center so it is easy for Copilot Chat users to access it. What's the difference? There are some aspects, such as licensing requirements, subscription fees, data sources, or access to organization content, that determine the differences between Copilot Chat and Microsoft 365 Copilot. I have listed it in the screenshot below. 👇 Image showing a 3-column table: Aspect, Microsoft 365 Copilot Chat, and Microsoft 365 Copilot.Solved43KViews35likes39CommentsCopilot no longer supports image uploads
Copilot is no longer allowing image uploading/uploading. Neither in web mode nor in work mode. Does anyone know if they took away the resource for good or if it is some instability? The official documentation mentions that at least in web mode it should be supported. Document Reference: File formats supported by Copilot - Microsoft Support11KViews1like19CommentsCan your job/University see your copilot chatlogs?
As the title states can your job go in and see your prompts and conversations? I'm not talking about keylogging software, I'm asking if using the enterprise edition, if the job/university can log into copilot and has administrator access and can see your logs.4.8KViews0likes1CommentM365 Copilot requirements explained!
Why do you need a OneDrive account? What for a MS Entra ID account to use M365 Copilot? If you're wondering about these questions and more, read on. I will briefly explain the technical requirements for M365 Copilot. What is M365 Copilot? Skip this if you're already familiar with it. M365 Copilot is a conversational AI tool that can help you with your tasks at work. M365 Copilot includes access to: Copilot Chat Seamless integration in M365 Apps like Outlook, Word, Excel, PowerPoint, Teams, more... Creation and usage of Copilot Agents A key feature of M365 Copilot is Enterprise Data Protection or EDP. EDP does not limit M365 Copilot users. Instead it is a relief to use the advantages of AI at work knowing, that your organizational data is protected and secured by the terms of the Data Protection Addendum and the Product Terms. EDP ensures, for example, that your data isn't used to train foundation models or that your data remains within the boundaries of the EU, supporting regulatory and compliance requirements such as GDPR. M365 Copilot Prerequisites I enjoy having conversations about various topics with different people. Here and there, I get asked about M365 Copilot. And here and there, I confirm how organizations want to bake the cake without first gathering all the ingredients. A: Let's deploy Copilot. B: Sure! Have you already adopted OneDrive? A: No, we are still using our file server. Why? An optimal usage of M365 is a prerequisite for enabling M365 Copilot. Happy M365 users = happy M365 Copilot users. It is harmonized with the technical prerequisites. Even if technically, your users have a OneDrive account available. It counts as checked if they are using OneDrive regularly for saving and sharing their work files. An eligible base license Microsoft 365 Copilot is an add-on license, therefore to assign the add-on, there needs to be a base license first. Eligible base licenses include: - M365 Apps for enterprise or M365 Apps for business - M365 Business Basic, Business Standard or Business Premium - M365 E3, E5, F1, or F3 - M365 A1, A3, or A5 for faculty - Office 365 A1, A3, or A5 for faculty or higher education students aged 18+ And more. MS Entra ID account Formerly Azure Active Directory, MS Entra ID is the cloud-based identity and access management service. Users must have MS Entra ID account. Why? As the motor for identity and access control and management in M365, Microsoft Entra ID plays a key role in Enterprise Data Protection. In other words, without MS Entra ID account, there's no chance within M365 architecture to ensure Enterprise Data Protection. OneDrive account Have you tried to see what happens if you use M365 Copilot without a OneDrive account? I haven't myself, if you've tried, share your experience with me, send me a message. 👇 Some features in M365 Copilot require users to have a OneDrive account, like uploading a file from your device to enrich a prompt. Uploading a file to a Copilot Chat prompt will send a copy to that location OneDrive/my files/Microsoft Copilot Chat Files on your OneDrive for Business account. Microsoft 365 Apps Cloud-based Microsoft 365 Apps are required. Make sure there's no device-based licensing for M365 Apps for enterprise, since Copilot isn't available in such a case. M365 Copilot also integrates in the web versions of Word, Excel, and PowerPoint. To ensure a good user experience, make sure thrid-party cookies are enabled. Update Channel To ensure your users receive the latest M365 Copilot features, make sure you set up as M365 Apps update channel either the Current or Monthly Enterprise Channel. Outlook Have you tried to use M365 Copilot in Outlook Classic? M365 Copilot works in both, the new and classic versions. In the Outlook classic version, it loses the interactivity features, which I personally love. Teams If your users are licensed with M365 Copilot, then let them try the M365 Copilot integration in MS Teams. Copilot in Teams can help people summarize Teams messages as well as take notes during meetings. Make sure to configure transcription and captions for Teams meeting and Teams meeting recording.3KViews3likes7CommentsWeb content plug-in management in M365 Copilot
Hi, Referring to this announcement MC882258 in message center, MS informed that web content plug-in management will be removed from M365 admin center, rather it will be managed as part of Optional Connected Experience for M365. We have currently disabled this web content plug-in in our environment but allowed Optional Connected Exp for the users. After this announced change, how web content plug-in will behave? Will it enabled because we have Optional connected exp. enabled? Secondly, what is the reason behind this change? Why MS has taken individual control setting away and mixed it with so many optional connected exp. where we do not have an option to choose which optional connected exp. we want to enable/disable. Its like all or nothing.2.5KViews0likes3CommentsGet files from SharePoint, send the result to Copilot, show the documents as list inside Copilot
I am trying to create a copilot inside copilot studio, which do the following:- 1) Call a Power Automate Flow to return the documents from a SharePoint online document library. 2) I will select the File name and File URL only 3) Send the documents to Copilot. 4) then i need to build a list inside a Copilot Question, to select a Document, as i want to send the document to another power automate flow. Here what i have :- 1) Inside Copilot i am calling the flow:- 2) Here is the flow. Where i got the files, Select the Name & Url, initialize the variable with the output of the Select, and return the variable to Copilot, after converting the variable into json() :- here is sample of the response from the flow:- { "r": " [ {\"Name\":\"New Microsoft Word Document (4)\",\"Url\":\"https://**.sharepoint.com/sites/Copilot/New/New%20Microsoft%20Word%20Document%20(4).docx?d=w36a23c408c844a4ebf4d444f8777a975\"}, {\"Name\":\"VScompleted\",\"Url\":\"https://**.sharepoint.com/sites/Copilot/New/VScompleted.png\"}, {\"Name\":\"Salary\",\"Url\":\"https://***.sharepoint.com/sites/Copilot/New/Salary.docx?d=wcf24819ffdcf4616873cd50c24f1b1d0\"} ] " } but how i can convert this JSON to a table inside Copilot and show this table as a question to the user, to select a specific document? Thanks2.2KViews0likes1CommentHow to build custom Copilot agents grounding SharePoint lists
Imagine the scenario where the user can ask to a Copilot Agent to create a list item, update a single column, delete or extract data filtering by columns. In this video we'll see how to build a custom agent which is able to perform CRUD operations in a SharePoint list. #Copilot #Agents #Microsoft365 #MPVbuzz #AI #CopilotStudio2KViews1like0CommentsReasoning Models in Microsoft Copilot: Who’s Doing the Thinking?
In addition to AmeliaHernandez wonderful article "Copilot Chat vsus. Microsoft 365 Copilot What's the difference?". Microsoft Copilot is not a single product – it’s a modular ecosystem powered by a range of different language models (LLMs), depending on where, how, and with which license you're using it. In this post, we’ll walk through which reasoning models are used in Copilot, what they’re best suited for, and why it matters for IT pros, administrators, and business users alike. 🧠 What Is a “Reasoning Model”? Unlike standard text generators, reasoning models are designed to: Combine information from multiple sources Apply logical steps and draw conclusions Respond with contextual awareness Handle structured and unstructured tasks effectively The model chosen by Microsoft impacts: Quality and depth of the output Speed and resource efficiency Ability to analyze or automate tasks Data access and compliance safeguards 🚦 Current Model Usage in Microsoft Copilot 🧑💻 Copilot Chat (for individual, business & enterprise users – without Copilot for M365 add-on) ➡️ Model: OpenAI o1 Used in: The free Copilot version at https://copilot.microsoft.com Microsoft 365 Business & Enterprise plans (Standard use without Copilot add-on) Edge and Bing integration Also powers the “Think Deeper” feature in Copilot Chat This model offers solid everyday performance and decent contextual understanding but is limited in reasoning depth and enterprise grounding. 💼 Microsoft 365 Copilot ➡️ Model: OpenAI o4 Available in Word, Excel, Outlook, Teams, PowerPoint, and more. Leverages Microsoft Graph grounding to access user and org data Provides significantly deeper reasoning and structured task handling Ideal for knowledge work, document creation, planning, and more This is Microsoft’s most advanced reasoning model in production 🧪 Copilot Agents e.g., Analyst, Research, Planning tools ➡️ Model: OpenAI o3-mini New agent-based Copilot features use this lightweight model: Optimized for structured, data-driven tasks Supports recurring analysis and planning workflows Can access Graph and recent content, but with focused scope 🔐 Security Copilot (Microsoft Defender etc.) ➡️ Model stack includes: OpenAI GPT-4 Phi-3 (optimized for factual accuracy and speed) Microsoft’s internal Threat Intelligence RAG (Retrieval-Augmented Generation) for contextual enrichment Security Copilot is tailored for security analysts and SOC teams to provide actionable insights, natural language summarization, and risk reasoning. ⚙️ Copilot Studio & Power Platform Copilot ➡️ Uses a combination of: Azure AI Services OpenAI models o1–o4, depending on use case Custom GPTs (via Copilot Studio) Logical reasoning layers and connectors to Dataverse & business apps These solutions are ideal for custom workflows, low-code automation, and industry-specific copilots built by organizations themselves. 📌 Why This Matters 🔍 Microsoft doesn’t use a one-size-fits-all model – it uses the right model for the job. 🧩 The model you get depends on your license, use case, and environment. 🛡 Copilot for M365 (o4) provides strongest contextual reasoning, while lighter models like o1 and o3-mini power more general or task-specific use. Knowing what’s under the hood helps you: Set realistic expectations for your users and leadership Understand licensing impact on capabilities Optimize prompts and workflows for better output Stay compliant by knowing when and how data is accessed 💡 Pro Tip: If you're only using Copilot Chat (o1) via Edge or M365 Business Standard, you might notice less nuanced responses. To unlock full enterprise value, Copilot for Microsoft 365 (with o4) is the model to aim for – especially when working across Teams, SharePoint, Outlook, and OneDrive with secure, compliant data access. Do you have real-world experiences or feedback with these models? Let’s connect in the comments!Solved1.8KViews5likes10CommentsDisable Agent Creation for Select Users
When will we be able to allow declarative agent use but disable creation for some users? We want only selected users to be able to create agents. We currently have not way to restrict this. If users can use agents, then they get the Create and agent option.1.8KViews3likes7CommentsBeyond the hype: turning Microsoft 365 Copilot and agents into real business outcomes
Microsoft Ignite 2025 in San Francisco was an electrifying gathering that brought together over 30,000 tech professionals, business leaders, and innovators from around the globe. This year’s event set a bold tone for the future, spotlighting the transformative role of Copilot and agents in modern workplaces and unveiling a wave of advancements across the Microsoft 365 ecosystem. The energy on the ground reflected both the excitement and the urgency of this new era, making it clear: Microsoft 365 Copilot and agents are not just the future—they are redefining the way companies get work done today. As I spoke with partners and customers, I was inspired by how organizations are embracing these tools to unlock new ways of working and developing rich business solutions. I want to take a moment to reflect on some of my highlights from the event. Extend familiar management infrastructure to agents with Microsoft Agent 365 Over the last week, I heard time and time again how business leaders are embracing the Frontier Firm wave, steering their organizations toward partnering people with agents across every workflow. Thousands of agents are already automating business processes, and by 2028 IDC projects there will be 1.3 billion in circulation.* For enterprise customers, this will bring a massive new digital workforce to manage. As agents get added to every workflow and become more capable, some business leaders have expressed concerns about how to accelerate AI innovation securely. Microsoft Agent 365 turns this challenge into an opportunity. Operating as a control plane for AI agents, Agent 365 extends the existing infrastructure used to manage people to also manage agents, equipping them with the same apps, protections, and context. For IT leaders, Agent 365 gives organizations a single platform to deploy, govern, and organize agents, transforming them from isolated actors into an integrated part of business operations. Agent 365 helps protect and manage agents across the organization by unifying Defender, Entra, and Purview, and provides a single view of their entire agent fleet with the Microsoft 365 admin center. To ensure agents have the context they need to provide the most accurate results, Agent 365 connects Microsoft 365 apps and Semantic Index through WorkIQ. For organizations ready to take advantage of this unified foundation, Agent 365 will offer a robust ecosystem. For example, Microsoft agents like the new, fully autonomous Sales Development Agent; partner agents from Adobe, Cognition, Databricks, Genspark, Glean, Kasisto, Manus, NVIDIA, n8n, SAP, ServiceNow, Workday, and more; and open-source agents from Anthropic, Cursor, LangChain, OpenAI, Perplexity, and Vercel. For developers looking to build their own Agent 365-compatible agents, they can start with Copilot Studio or Microsoft Foundry. For deeper integrations, Microsoft Agent Framework or Agent 365 SDK enable unified discovery, governance, and collaboration across Microsoft 365. Simplify HR and IT support with the Employee Self-Service agent Another impactful way businesses are integrating agents into operational workflows is by replacing fragmented employee-support systems for HR or IT tasks. At Ignite, we announced the general availability of the Employee Self Service (ESS) agent, which brings AI-powered service delivery directly into Microsoft 365 Copilot to improve HR and IT employee support scenarios. Within Copilot, employees can ask questions, submit requests, and complete routine tasks in one trusted place without disrupting workflow. Natively built into Copilot Studio, the ESS agent provides a customizable foundation for intelligent employee service. It works with HR and IT systems such as Workday, ServiceNow, and SAP SuccessFactors and can easily be expanded through low-code extensions, connectors, and integrations with enterprise systems. Employees can tailor workflows, embed organizational knowledge, and adapt the experience to match their organization’s systems, resulting in a faster and more connected support experience. Frontier Firms in action: Turning AI innovation into business outcomes On Thursday, I hosted a panel session with leaders from several enterprise customers who are well on the path to becoming Frontier Firms: Sean Alexander, SVP, Connected Ecosystem, Lumen Tim Holt, VP, Health Answers Tech Lead & Architect, Pfizer Mona Riemenschneider, Head of Global Communications, GenAI, BASF John Whittaker, Director, AI Platform & Products, Ernst & Young Two themes emerged from our panel discussion. First, the most successful organizations are moving from experimentation to operationalization, developing agent-specific KPIs, governance structures, and more. These are not science experiments, but production tools already embedded directly into some of the world’s most complex enterprises. For example, Pfizer is leveraging Copilot Studio at scale with over 300 agents deployed across their organization, including a specialized agent that provides continuous manufacturing improvement with prioritized opportunities across the supply chain. Second, leaders on the panel emphasized that the future of work is human-led and agent powered. At Lumen, they’ve developed a declarative agent that synthesizes internal data, external filings, and real-time insights to generate tailored executive briefings, reducing cognitive load and surfacing the context needed to prepare for partner and customer meetings. At BASF Agricultural Solutions, they’re using a Copilot agent to transform global corporate communication efficiency. The Copilot agent streamlines the compilation of internal and external communication messages, efficiently and securely, resulting in significant time savings. "If 2025 was the year of the agent, then 2026 will be the year of the agents," said EY’s John Whittaker. “That’s where I think we’re going to see the consolidation of processes into far faster, more real-time, improved outcomes.” Learn how partners and customers are already unlocking new value with AI agents It’s exciting to see how our rich ecosystem of customers and partners are using Microsoft technology to create their own agents to solve real-world challenges, accelerate transformation, and scale human-agent collaboration. Ignite 2025 featured several Microsoft partners and customers who are building innovative agents, designed to work with Microsoft 365 Copilot to help save time, boost productivity, and accelerate business transformation. ADP - The ADP Assist agent for Microsoft 365 Copilot is purpose-built to support HR and will simplify payroll tasks by bringing key workflows into Copilot Chat and Microsoft Teams. Employees will be able to check time-off balances, review pay statements, and confirm direct deposit settings, all without leaving their flow of work. Blue Yonder - Blue Yonder Inventory Ops for Microsoft 365 Copilot automates demand forecasting using advanced machine learning and generates optimized, constraint-based supply plans covering production, distribution, and procurement to meet business objectives and enhance planner productivity. Freshservice - Freddy AI Agent now integrates seamlessly with Microsoft Copilot, bringing instant IT and support assistance into Word, Outlook, Teams, and more. This deep integration boosts adoption, eliminates context switching, and empowers employees to resolve issues effortlessly inside their everyday Microsoft 365 tools. monday.com - monday.com has integrated its MCP server with Microsoft Copilot both as a ready-to-use agent in the Agent Store and as a "Tool" for users to build custom agents on Copilot Studio. Users can now directly access their monday.com data, surface boards and items, or even update statuses directly within their Teams app or Microsoft 365. Sophos - Sophos Intelix will integrate real-time threat intelligence into Microsoft 365 Copilot, empowering IT teams and business users to check links and files, and make faster, more informed security decisions while democratizing enterprise-grade cybersecurity insights within everyday Microsoft 365 workflows. Wipro – Wipro has implemented Copilot-powered agents across sales, procurement, finance, and talent functions, enhancing knowledge access and decision-making to drive faster, more accurate, and consistent business operations. These aren’t the only incredible agents helping businesses. Thousands more are available in Microsoft Marketplace, where partners like the ones below are already reaching customers at scale. Shape the future of work with AI agents What inspires me most coming out of Ignite 2025 is seeing how customers and partners are already building the foundation of their Frontier Firms—people and agents working together to transform productivity and decision-making. This shift is no longer theoretical, it’s happening now across industries, powered by Copilot. To learn more about agents in Copilot and gain access to Microsoft resources, follow the links below. Check out recorded sessions from Ignite and watch demonstrations of agentic solutions from leading software companies Read about the exciting AI innovations for software developers who are building agents Start building agents with Microsoft Copilot Studio and Microsoft Visual Studio Get resources for building and customizing agents from the Microsoft 365 Dev Center and the AI Agents Hub *IDC Info Snapshot, sponsored by Microsoft, 1.3 Billion AI Agents by 2028, #US53361825 and May 20251.6KViews4likes0Comments