management and extensibility
32 TopicsChat Management in CoPilot desktop (browser) and Mobile
I love CoPilot, it's been my go-to assistant for months now. However I think a few features would contribute to it's long-term usability. Pin conversations. Keep certain recurring conversations at the forefront in the list of chats. This would be useful for daily chats such as a food diary, workout tracker, etc. Delete or Archive conversations. The ability to either delete individual conversations or archive/hide them to keep the chat history list clean, concise and relevant. Rename and Label conversations. As a daily CoPilot user I want the ability to name my chats and/or add labels to them so that I can easily find particular chats and add a bit of structure to my chat history list. Bonus Request - The ability to customize the start screen or bypass it altogether. I'd rather jump straight into my chats and use CoPilot for its core features. The suggested content in the beginning screen is simply an extra click and (for me) serves no practical purpose.1.9KViews18likes4CommentsPlease Remove Daily Cap Usage for Free Copilot Text Chat
Dear Microsoft Copilot Team, I am writing to express my disappointment with the new daily usage caps on Microsoft Copilot, particularly for ordinary text-based conversations. In the past, I could use Copilot freely for everyday questions, learning, research, brainstorming, and general conversations without constantly worrying about reaching a daily limit. The newer restrictions have made the experience significantly more frustrating and less useful. I understand that running AI services requires computing resources and that Microsoft must manage operating costs. However, I believe ordinary text chat should remain uncapped, especially when it was previously possible to use Copilot much more freely. Text conversations are a fundamental part of the service, and users should not have to stop in the middle of a useful discussion because they have exhausted a daily allowance. The move toward a unified Copilot experience should make the product simpler, more consistent, and more useful—not make existing users feel that they have lost access to a service they have come to rely on. I am therefore asking Microsoft to: Remove daily usage caps entirely for ordinary text-based Copilot conversations, including for free users. Keep basic text chat freely accessible without arbitrary daily cutoffs or lengthy waiting periods. If stricter limits are necessary for resource-intensive features such as image generation or advanced research, apply those limits separately rather than restricting ordinary text conversations. Clearly communicate any usage policies and reconsider changes that negatively affect the experience of long-time users. Unlimited text chat would help preserve user trust, encourage continued engagement, and distinguish Copilot as an accessible AI assistant for everyone. Restricting basic conversations risks pushing loyal users toward competing services that offer a more suitable experience. I hope Microsoft will take this feedback seriously and reconsider the current daily cap policy. Please restore uncapped text chat so users can rely on Copilot whenever they need assistance, without worrying about running out of messages. People on Reddit and online have been criticizing these changes ever since Copilot was unified under one product between enterprise and personal, If you guys dont do anything now it might reduce user trust and might be bad business decisions so please fix Copilot Thank you for your time and consideration. I look forward to seeing Microsoft make Copilot more accessible and user-friendly again.274Views4likes2CommentsBeyond the hype: turning Microsoft 365 Copilot and agents into real business outcomes
Microsoft Ignite 2025 in San Francisco was an electrifying gathering that brought together over 30,000 tech professionals, business leaders, and innovators from around the globe. This year’s event set a bold tone for the future, spotlighting the transformative role of Copilot and agents in modern workplaces and unveiling a wave of advancements across the Microsoft 365 ecosystem. The energy on the ground reflected both the excitement and the urgency of this new era, making it clear: Microsoft 365 Copilot and agents are not just the future—they are redefining the way companies get work done today. As I spoke with partners and customers, I was inspired by how organizations are embracing these tools to unlock new ways of working and developing rich business solutions. I want to take a moment to reflect on some of my highlights from the event. Extend familiar management infrastructure to agents with Microsoft Agent 365 Over the last week, I heard time and time again how business leaders are embracing the Frontier Firm wave, steering their organizations toward partnering people with agents across every workflow. Thousands of agents are already automating business processes, and by 2028 IDC projects there will be 1.3 billion in circulation.* For enterprise customers, this will bring a massive new digital workforce to manage. As agents get added to every workflow and become more capable, some business leaders have expressed concerns about how to accelerate AI innovation securely. Microsoft Agent 365 turns this challenge into an opportunity. Operating as a control plane for AI agents, Agent 365 extends the existing infrastructure used to manage people to also manage agents, equipping them with the same apps, protections, and context. For IT leaders, Agent 365 gives organizations a single platform to deploy, govern, and organize agents, transforming them from isolated actors into an integrated part of business operations. Agent 365 helps protect and manage agents across the organization by unifying Defender, Entra, and Purview, and provides a single view of their entire agent fleet with the Microsoft 365 admin center. To ensure agents have the context they need to provide the most accurate results, Agent 365 connects Microsoft 365 apps and Semantic Index through WorkIQ. For organizations ready to take advantage of this unified foundation, Agent 365 will offer a robust ecosystem. For example, Microsoft agents like the new, fully autonomous Sales Development Agent; partner agents from Adobe, Cognition, Databricks, Genspark, Glean, Kasisto, Manus, NVIDIA, n8n, SAP, ServiceNow, Workday, and more; and open-source agents from Anthropic, Cursor, LangChain, OpenAI, Perplexity, and Vercel. For developers looking to build their own Agent 365-compatible agents, they can start with Copilot Studio or Microsoft Foundry. For deeper integrations, Microsoft Agent Framework or Agent 365 SDK enable unified discovery, governance, and collaboration across Microsoft 365. Simplify HR and IT support with the Employee Self-Service agent Another impactful way businesses are integrating agents into operational workflows is by replacing fragmented employee-support systems for HR or IT tasks. At Ignite, we announced the general availability of the Employee Self Service (ESS) agent, which brings AI-powered service delivery directly into Microsoft 365 Copilot to improve HR and IT employee support scenarios. Within Copilot, employees can ask questions, submit requests, and complete routine tasks in one trusted place without disrupting workflow. Natively built into Copilot Studio, the ESS agent provides a customizable foundation for intelligent employee service. It works with HR and IT systems such as Workday, ServiceNow, and SAP SuccessFactors and can easily be expanded through low-code extensions, connectors, and integrations with enterprise systems. Employees can tailor workflows, embed organizational knowledge, and adapt the experience to match their organization’s systems, resulting in a faster and more connected support experience. Frontier Firms in action: Turning AI innovation into business outcomes On Thursday, I hosted a panel session with leaders from several enterprise customers who are well on the path to becoming Frontier Firms: Sean Alexander, SVP, Connected Ecosystem, Lumen Tim Holt, VP, Health Answers Tech Lead & Architect, Pfizer Mona Riemenschneider, Head of Global Communications, GenAI, BASF John Whittaker, Director, AI Platform & Products, Ernst & Young Two themes emerged from our panel discussion. First, the most successful organizations are moving from experimentation to operationalization, developing agent-specific KPIs, governance structures, and more. These are not science experiments, but production tools already embedded directly into some of the world’s most complex enterprises. For example, Pfizer is leveraging Copilot Studio at scale with over 300 agents deployed across their organization, including a specialized agent that provides continuous manufacturing improvement with prioritized opportunities across the supply chain. Second, leaders on the panel emphasized that the future of work is human-led and agent powered. At Lumen, they’ve developed a declarative agent that synthesizes internal data, external filings, and real-time insights to generate tailored executive briefings, reducing cognitive load and surfacing the context needed to prepare for partner and customer meetings. At BASF Agricultural Solutions, they’re using a Copilot agent to transform global corporate communication efficiency. The Copilot agent streamlines the compilation of internal and external communication messages, efficiently and securely, resulting in significant time savings. "If 2025 was the year of the agent, then 2026 will be the year of the agents," said EY’s John Whittaker. “That’s where I think we’re going to see the consolidation of processes into far faster, more real-time, improved outcomes.” Learn how partners and customers are already unlocking new value with AI agents It’s exciting to see how our rich ecosystem of customers and partners are using Microsoft technology to create their own agents to solve real-world challenges, accelerate transformation, and scale human-agent collaboration. Ignite 2025 featured several Microsoft partners and customers who are building innovative agents, designed to work with Microsoft 365 Copilot to help save time, boost productivity, and accelerate business transformation. ADP - The ADP Assist agent for Microsoft 365 Copilot is purpose-built to support HR and will simplify payroll tasks by bringing key workflows into Copilot Chat and Microsoft Teams. Employees will be able to check time-off balances, review pay statements, and confirm direct deposit settings, all without leaving their flow of work. Blue Yonder - Blue Yonder Inventory Ops for Microsoft 365 Copilot automates demand forecasting using advanced machine learning and generates optimized, constraint-based supply plans covering production, distribution, and procurement to meet business objectives and enhance planner productivity. Freshservice - Freddy AI Agent now integrates seamlessly with Microsoft Copilot, bringing instant IT and support assistance into Word, Outlook, Teams, and more. This deep integration boosts adoption, eliminates context switching, and empowers employees to resolve issues effortlessly inside their everyday Microsoft 365 tools. monday.com - monday.com has integrated its MCP server with Microsoft Copilot both as a ready-to-use agent in the Agent Store and as a "Tool" for users to build custom agents on Copilot Studio. Users can now directly access their monday.com data, surface boards and items, or even update statuses directly within their Teams app or Microsoft 365. Sophos - Sophos Intelix will integrate real-time threat intelligence into Microsoft 365 Copilot, empowering IT teams and business users to check links and files, and make faster, more informed security decisions while democratizing enterprise-grade cybersecurity insights within everyday Microsoft 365 workflows. Wipro – Wipro has implemented Copilot-powered agents across sales, procurement, finance, and talent functions, enhancing knowledge access and decision-making to drive faster, more accurate, and consistent business operations. These aren’t the only incredible agents helping businesses. Thousands more are available in Microsoft Marketplace, where partners like the ones below are already reaching customers at scale. Shape the future of work with AI agents What inspires me most coming out of Ignite 2025 is seeing how customers and partners are already building the foundation of their Frontier Firms—people and agents working together to transform productivity and decision-making. This shift is no longer theoretical, it’s happening now across industries, powered by Copilot. To learn more about agents in Copilot and gain access to Microsoft resources, follow the links below. Check out recorded sessions from Ignite and watch demonstrations of agentic solutions from leading software companies Read about the exciting AI innovations for software developers who are building agents Start building agents with Microsoft Copilot Studio and Microsoft Visual Studio Get resources for building and customizing agents from the Microsoft 365 Dev Center and the AI Agents Hub *IDC Info Snapshot, sponsored by Microsoft, 1.3 Billion AI Agents by 2028, #US53361825 and May 20252.6KViews4likes0CommentsGet a jump start on employee service delivery with Employee Self-Service Agent in M365 Copilot
Let’s dig into how admins and makers in organizations can get a jump start as well as explore strategies in creating a centralized experience for employees to tackle their HR and IT needs.2.5KViews2likes1CommentRequest to increase context length
Hello, I think users would greatly appreciate the ability to include more context in prompts. In my experience, results can be dramatically improved if you can include more examples and background information directly in the prompt. While you can attach longer files, this is in my experience not nearly as effective as directly including information in the prompt, as attaching files I assume uses something like RAG to pull snippets of your context instead of the entire thing. This is especially important when including examples as in few-shot prompting. If I want to use Copilot to help me write a longer document, I want to provide multiple already completed examples of this longer document. However, with the context limit of Copilot for M365 I might not even be able to fit one example in the prompt. This is not an issue with ChatGPT which has a much longer context length (128k tokens vs. 16k characters in Copilot). If users are able to write prompts with more context I think they will see much better results and therefore see the value of Copilot for M365 in a much clearer way. Thank you for your consideration.1.1KViews2likes0CommentsChange the default response from American English to British English in org level
The current response Enlish language is in American Language by default. I know we can ask Copilot to change the default response language from American Language to British Enlish. But wants to know if there is any way to achive the goal in Org level, instead of the end user proceed one by one.835Views2likes1CommentFix all annoying Copilot bugs
I’m experiencing an issue with Microsoft Edge on Android. Starting today (September 22, 2026), whenever I try to visit copilot.microsoft.com, Edge automatically redirects me to the Google Play Store to install the Copilot app. I prefer using Copilot in the browser and do not want to install the app. And even when i try to install the copilot app it does not let me do anything and thinks I need a license or subscription to access it like copilot is litterly supposed to be free and also even when i try to get rid of the app redirection it for some dumb reason it redirects me to from copilot.microsoft.com to copilot.com and they put in restrictions like after a lot of chats you must wait for a specific time period and a couple months ago you guys removed the ability to use copilot without registration like come on that is so dumb I want Microsoft Copilot to be fixed revert how copilot was before how is this consumer friendly320Views1like2CommentsWriting good descriptions for Microsoft Graph custom connectors
Good morning everyone, I've setup several Microsoft Graph custom connectors as described here: https://learn.microsoft.com/en-us/microsoft-365-copilot/extensibility/overview-graph-connector They're able to index and everything. The problem I'm running into is how to write good descriptions of the connector in the search and intelligence center so that copilot knows how to use them. Does anyone have any guidance on writing good descriptions for the connectors to enhance the relevant results users get?140Views1like0CommentsHow to build custom Copilot agents grounding SharePoint lists
Imagine the scenario where the user can ask to a Copilot Agent to create a list item, update a single column, delete or extract data filtering by columns. In this video we'll see how to build a custom agent which is able to perform CRUD operations in a SharePoint list. #Copilot #Agents #Microsoft365 #MPVbuzz #AI #CopilotStudio2.8KViews1like0CommentsCopilot Agent with Graph API
I am building a Copilotagent and trying to integrate MicrosoftGraphAPI. However, I am encountering an "Authorization" error while interacting with the agent. For now, I am simply calling the "/me" endpoint to retrieve the logged-in user's information. Here are the steps I followed for app registration: 1. Registered the app in Azure AD. 2. Generated the client ID and secret. 3. Under API permissions, granted admin consent for the User.Read scope. The part where I am getting confused is when I followed the documentation, it mentions registering an app on "dev.teams.microsoft.com" to get the ID. However, I am only getting the ID in Azure AD. This is my first time working on something like this, so I am a bit unsure. :( Attaching the reference docs links here as well. 1. Authentication schemes for API plugins for Microsoft 365 Copilot https://lnkd.in/dzjufNsC API plugins for Microsoft 365 Copilot https://lnkd.in/dpWMvNp6 Could anyone help me resolve this or share their experience with this integration. that would be really helpful 😊776Views1like0Comments