macos
12 Topics
New Teams macos notification sound is generic apple sound
Our users are trying New Teams on macOS and asking how to make the notification sound the teams sound instead of the generic Apple notification sound. As I understand it, this is not customizable by the device users and the app must implement the sound. Assuming this is the case, when will Microsoft add the Teams notification sound into new teams on macos?Solved6.1KViews4likes1Comment
Microsoft Teams for MacOS is Blank
Hello there, i have downloaded Microsoft Teams app for my MacBook Pro and after installing it requires my credentials after that only shows the blank screen and splash screen says "Loading Microsoft Teams ..." OS version: MacOS Catalina 10.15.3 could you please help me to fix the issue thanks, Mojtaba BabaeiSolved93KViews3likes24Comments
Video blanks when switch focus to chat or meeting
Hello, for the last week I have noticed on my Mac that when using the Web based version of teams (teams.microsoft.com) and are in a meeting that if you shift focus to respond to an external meeting chat or to view your calendar schedule that the video now blanks. This never occurred prior to this week. The blanking now results in attendees asking have you dropped off because they can no longer view your attendance. To get the video back you need to focus on the minimised video and enlarge it and this brings the person video back. To ensure its not a individual Mac related issue i've have tried this on 4 different Macs including intel and M1 and all demonstrate the same behaviour. Is there some way to force a return to the old behaviour where the video is not turned black when focus is shifted?Solved3.3KViews1like15Comments
Bug - MS Teams crashes on receiving of a notification
Dear all, MS Teams sometimes crashes while receiving a notifications. It seems to be related to (no longer) connected headsets. I pasted the last few lines of the log before the crash below. Versions: OS: macOS Catalina 10.15.7 (19H2) Teams: You have Microsoft Teams Version 1.3.00.24758. It was last updated on 10/7/20. Thu Oct 08 2020 15:57:17 GMT+0200 (Central European Summer Time) <63577> -- event -- panelview: Action.Gesture: , Action.Outcome: show, Action.Scenario: toastshow, Action.ScenarioType: show, Module.Name: toastitem, Module.Type: toast, Panel.ViewId: 5b839fdf-df6f-4bb7-8773-48c0c6dd4e99, Panel.LaunchMethod: notification, Panel.LaunchSource: notification, Panel.Region: toast, Panel.Type: toast, Module.Summary: , DataBag.toastType: callormeetup, DataBag.threadId: , DataBag.messageId: , DataBag.showPreviewInToasts: undefined, windowIsDestroyed: false, windowIsFocused: false, windowIsVisible: true, windowIsMinimized: false, windowIsMaximized: false, windowIsFullscreen: false, vdiMode: 0, eventpdclevel: 3, Thu Oct 08 2020 15:57:17 GMT+0200 (Central European Summer Time) <63577> -- info -- Creating MeetingWentLive notification with notificationID: 5b839fdf-df6f-4bb7-8773-48c0c6dd4e99 Thu Oct 08 2020 15:57:17 GMT+0200 (Central European Summer Time) <63577> -- info -- MeetingWentLive notification added with ID = 5b839fdf-df6f-4bb7-8773-48c0c6dd4e99 Thu Oct 08 2020 15:57:17 GMT+0200 (Central European Summer Time) <63577> -- info -- Notification with Id5b839fdf-df6f-4bb7-8773-48c0c6dd4e99 Rendered With classList: [notification noselect macos meetup], height: 220, width: 300, visibility state: hidden, type: 27, audioType: ring, isMuted: false Thu Oct 08 2020 15:57:17 GMT+0200 (Central European Summer Time) <63577> -- info -- Notificaton of type 27, raised with file param=teams_meet_up_reminder, to devices Jabra Evolve 75 and undefined Thu Oct 08 2020 15:57:17 GMT+0200 (Central European Summer Time) <63577> -- info -- Attempting to play audio for notification type 27 on devices undefinedSolved2.8KViews1like1CommentTeams status is showing as 'status unknown'
We are seeing a strange issue where users of Teams have their status shown as 'status unknown'. In our organisation this only seems to be affecting users who are using Teams on MacOS. Users have tried signing out/back in, restarting their Macs, and also reinstalling Teams.Solved112KViews1like6Comments