Bookings - No Notification for Reschedule and no calendar sync
Hi, We are experiencing issues with the reschedule-feature in MS Bookings. Issue: If customers reschedules an appointment, the staff gets no notification and the appointment in outlook calendar is not updated. Notifitcation: We received the notifications before. We first experienced this issue this week. One workaround for the missing notification is checking the box, that the company receives notifications for new and changed appointments. But this does not influence the syncing error. Syncing: The syncing works fine if we reschedule the appointment via bookings page. The syncing does not work if the customer reschedules the appointment via the link in the appointment. On the customer side, everything is syncing fine. The screenshot below shows the issue recreated in a test-case. Does anyone have a solution or is experiencing similar issues? Thanks in advance, Nils
