Toll-free numbers for Microsoft Teams now supported on NCE
We have exciting news! The New Commerce Experience (NCE) now supports the ability to acquire toll-free numbers for Microsoft Teams. Previously, customers would need to subscribe to Communication Credits to be able to acquire toll-free numbers for Audio Conferencing, auto attendant and call queue capabilities available with Microsoft Teams Phone. The requirement for Communication Credits had blocked customers on NCE from acquiring toll-free numbers. Please see the following guidance on how to acquire toll-free numbers on NCE. For customers who are moving from legacy (Communication Credits) to NCE or have already moved from legacy to NCE, partners will need to follow the steps below to ensure pay-as-you-go for toll-free numbers is set up correctly: Confirm that pay-as-you-go has been set up for the customer’s subscription: New commerce telco pay-as-you-go - Partner Center | Microsoft Learn Buy a pay-as-you-go calling plan for your Microsoft Teams subscription | Microsoft Learn Disable “Auto-recharge” for Communication Credits (if currently or previously on legacy) If the Communications Credit balance is zero, and telco pay-as-you-go has been configured for the customer by the CSP, then the commerce system will automatically move the customer to postpaid and the new meter will be validated. If the customer has a positive balance for Communications Credits, the commerce tool will be able to automatically identify this, and the remaining Communication Credits will be used for billing until the remaining balance is drained. Important note: Most customers have the “Auto-recharge” flag enabled within their account which will automatically refill their Communications Credit balance to whatever threshold level they configured it. You will need to disable this option if they wish to utilize the consumption meter; otherwise, the Communications Credit balance will indefinitely refill itself and the commerce system won't switch to the post-pay mechanism. See screenshots below for how to disable Auto-recharge. Resources New commerce telco pay-as-you-go - Partner Center | Microsoft Learn Buy a pay-as-you-go calling plan for your Microsoft Teams subscription | Microsoft Learn\ Read the Partner Center Announcement here: https://learn.microsoft.com/partner-center/announcements/2024-february#toll-free-numbers-for-microsoft-teams-now-supported-on-nce
Accessing Intune Admin Portal with GDAP
I have set up a GDAP relationship with a customer and I get an error when I try to access the Intune Admin Portal. The portal is having issues getting an authentication token. The experience rendered may be degraded. Additional information from the call to get a token: Extension: Microsoft_Intune_DeviceSettings Resource: manageddesktop Details: The logged in user is not authorized to fetch tokens for extension 'Microsoft_Intune_DeviceSettings' because the user account is not a member of tenant 'GUID'. Error details: AADSTS50020: User account '{EmailHidden}' from identity provider 'https://sts.windows.net/GUID' does not exist in tenant 'CUSTOMER NAME' and cannot access the application '5926fc8e-304e-4f59-8bed-58ca97cc39a4'(Microsoft Intune portal extension) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account. I have assigned the required role to the security group. Am I missing something?NEW: Copilot for Microsoft 365 Sales and Technical Bootcamps | April and May 2024!
Join us for upcoming CSP Masters Copilot for Microsoft 365 Sales and Technical Bootcamps. You will hear about the latest CSP learnings and how to expand your CSP Copilot practice beyond Copilot for Microsoft 365. The Copilot Bootcamps for Microsoft 365 are updated bootcamps for your Copilot journey. If you joined the previous bootcamp, please join to hear important updates. Register at https://aka.ms/M365CSPMastersBootcamp CSP Masters Copilot Sales Bootcamp APAC region: May 8 | 5:00 PM – 9:00 PM, Pacific Time Get the latest CSP learnings and best practices on how to go to market and sell Copilot for Microsoft 365. Learn how to develop a successful Copilot CSP practice, including customer expansion and adoption. Finally, you will hear about new AI value with Copilot Studio, Copilot for Sales, and Copilot for Service. Copilot CSP Masters Technical Bootcamp Americas/EMEA Region: April 24 | 7:00am-11:00an Pacific Time APAC region: May 9 | 5:00 PM – 9:00 PM, Pacific Time Learn the technical Copilot fundamentals to get ready to deploy and manage your first Copilot for Microsoft 365 customer. You will also learn about how to expand your practice with Copilot Studio. The training is developed for CSP technical leaders and pre-and post-sales technical staff. If you are a CSP Partners (Direct / Indirect) do not miss these Copilot essential bootcamps! https://aka.ms/M365CSPMastersBootcampNext Week | Microsoft Partner FY25 GTM Launch Event July 22, 2024!
We’re excited to invite you to the Microsoft Partner FY25 GTM Launch Event! Join us next Monday, July 22 to hear about the go-to-market (GTM) priorities and initiatives Microsoft Modern Work and Business Applications have planned for FY25. If you’re unable to attend the live event, registering will ensure you’re notified as soon as session content is available to view on demand. As the modern workplace continues to evolve, partners play a critical role – as trusted advisors and service and solution providers – in delivering the right AI-powered tools and technologies to empower every organization to boost productivity, transform work, and open a new world of possibilities. Learn more about how Microsoft Modern Work and Business Applications solutions are leveraging AI to enrich employee experiences by helping everyone do their best work, reinvent customer relationships with deeper insight into every engagement, and reshape customers’ organizations by modernizing processes. Register today to reserve your spot for the live event – and to get notified when session content is available on demand. Choose your track: When you register, you’ll have the opportunity to choose the track that best aligns to your business: Build New Value with Business Applications Practices is for partners that provide Business Applications services and solutions to Enterprise and Corporate customers focused on Dynamics 365 and Power Platform. CSP Partner-Led GTM will show our Cloud Solution Provider (CSP) partners how to use the power of AI to build their Modern Work and Business Applications Copilot practices. Co-Sell with Microsoft to Managed Customers is for partners that work alongside our Microsoft sales teams to sell Microsoft 365-related licenses, services, and solutions to Enterprise and SMC-Corporate customers. Next steps Register now to attend the Microsoft Partner FY25 GTM Launch Event on Monday, July 22. If you’re unable to attend the live event, registering will ensure you’re notified as soon as session content is available to view on demand.NEW! Microsoft 365 Customer Self-Serve Template for CSP partners
We’re excited to share the Microsoft 365 Customer Self-Serve Template to support your self-serve capabilities and insights for optimizing the commerce experience. Today, online buying is the norm, and customers are increasingly looking for one-stop shopping with a self-serve experience that’s fast, convenient, and on demand. The Customer Self-Serve Template gives you the tools to offer a seamless self-serve experience, streamlining the customer journey. Whether you leverage the content for new customer acquisition or for customer expansion, this quick-start guide will help you optimize the customer purchasing and provisioning process. With your self-serve capabilities in place, customers can easily choose, pay for, and auto-provision users on Microsoft 365 without manual partner interaction. Download the Customer Self-Serve Template to get startedOverview of linked learning and university user profiles
Hi, Is there an overview of all linked learning and partner university profiles of employees in the partner center? I miss a list of the users who are linked to our partner account, including the users who do not yet have any certifications or similar. Thanks a lot and best regards! Cliff
