hacked account

2 Topics

HACKED ACCOUNT
My mom's FB is hacked. I have alr submitted a form for hacked account but the info provided is incorrect. I believe the hacker has changed all the information. I can't get through to a live agent to explain. The help system is so bad! I've clicked e-mail us, through the virtual agent and contact us but it doesn't lead to anything except my inbox. I don't even know what their customer support e-mail is. PLEASE HELP ME
limyufang
Nov 20, 2020 Place Outlook
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Hacked: Microsoft refuse access to account
I've been hacked. Probably my fault (according to my son). Following many email discussions, MS have accepted my 365 + email are now the property of 'Moscow and India'. Nearly 20 years of files are gone, they emptied my hard drive as well, returnable for a cost. What I cant fathom, is why MS will not give me access to down load my OneDrive? They have quite happily suspended the email which is the key to the drive. Why should I ever bother in trusting MS again? Anyone had a similar issue? did you get your OneDrive back? I cannot find a telephone number to 'speak' to some one in authority.
Solved
BrynHaul
Sep 02, 2025 Place OneDrive
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