external access
15 Topics
Chat history with external users
Behaviour when you don't see an old chat in the Chat list 1. With tenant users when you start a new chat it brings up the latest conversation you had with them, 2. With external users it doesn't seem to happen and also when using the chat filter I don't get any results for that conversation (searching for the email address of the external user). Is this conversation also stored in the user's mailbox and only findable via eDiscovery?Solved9.1KViews1like3Comments
Kommunikation mit externen Teams-Nutzern
Wir haben ein Problem bei der Kommunikation mit externen Teams-Nutzern. Der externe Zugriff ist im Teams Admin Center aktiviert und die Domänen der gewünschten Kommunkationspartner stehen auf zugelassen. Wenn ich nun nach einem externem User über die E-Mail-Adresse suche finde ich ihn und er wird als extern angezeigt. Unter seinem Namen ist ein kleines Skype-Symbol. Wenn ich jetzt versuche ihm eine Nachricht zu schreiben schlägt dies Fehl und es kommt die Meldung "Dieser Benutzer ist nicht verfügbar oder offline. Es wurde stattdessen eine E-Mail gesendet". Der Nutzer hat mir dann zu einem späteren Zeitpunkt eine Nachricht gesendet die ankam. Auf diese konnte ich erfolgreich antworten. Heute habe ich nochmal eine Nachricht gesendet mit der gleichen Fehlermeldung. Die Einstellungen im Teams Admin Center der Gegenseite haben wir überprüft. Sie sind identisch mit unseren. Der andere User kann mich auch über Teams anrufen, ich ihn aber nicht. Sonstige Teams-Richtlinien sind bei uns weitestgehend auf Standart. Gibt es da noch andere Stellen an denen ich schauen muss?Solved1.9KViews1like2Comments
External Access - What can external users do?
Dear community, I just got external access working with both test tenants that my organization has. However, I want to clarify some things about what external access opens up for other users from other organizations (in case of "open federation"). My questions are the following: 1. In case of "Open Federation / no blocked domains": Can anyone who has access to my emailaddress, has Teams and external access with "open federation" as well, just send me a chat message, without any form of me having to accept that incoming chat message? 2. In case of "Open Federation / no blocked domains": Can anyone who has access to my emailaddress, has Teams and external access with "open federation" as well, just give me an ad hoc call via their Teams chat, without any form of me having to accept that incoming call? I am asking this just to make sure I get this straight. Because if there is no sort of security in the sense of blocking incoming external calls or messages when using external access in combination with "Open federation", then potentially you open up a new channel for spamming and phishing right? Thank you so much for your help, SylvesterSolved4.8KViews1like5Comments
External presenter can't join live-event after it started?
Is this a bug or a known problem? A collegue of mine was invited to give a presentation on a project in a different Tenant (Let's call it Organisation B). The live-event was hosted by Organisation B, the organisation had multiple presenters each giving a presenation every 30 minutes. My collegue was second in line to give a presentation, when she wanted to join the live-event 5-10minutes before it was her turn. The connection kept failing, giving an error after 1-2minutes saying she couldn't make connection. Since we also host live-events regularly, I wanted to make sure what the cause of this problem would be. If it isn't possible (as a presenter) to join after the live-event started, why isn't it? Thanks in advance for any replies! *Since this wasn't on my computer and the live-event is already over, I can't share any screenshots.*Solved12KViews1like18Comments
Not able to find external users from my organizational teams account
Hi, I'm not able to find external users (personal account) from my organizational teams account. I typed the mail address on the To box in Create a chat window. And clicked on Search for the mail externally. Still couldn't find the account. I have added screenshots of both the accounts. Am I doing something wrong to find the external user.Solved1.8KViews1like1Comment
