Deployments calculation for Modern Work
Deployments score is calculated by dividing the Active usage values by the Qualified usage values and multiplying by 100 - this result must be greater than or equal to 40 percent, in order for achieving points required for membership qualification, If the results are less than 40 percent, then the customer in question will not meet the basic requirements, and no points are given. As of now, the Active usage value is the number of licenses available on a tenant, and not the actual amount of active users with a valid license assigned. Customers often have licenses with yearly commitment and also have an overage of MS 365 licenses, due to employee hirings and layoffs. This means that the calculated usage percentage if mostly lower than the real life percentages and can never reach 100%. If a customer has a negative development in employee count during the year, it can result in a declining usage score, negatively affecting the points required for the Partners membership eligibility. This even if the actual usage percentage in the customer's end is increasing. We think that the calculation for Deployment score should be changed to reflect the number of acutal active and licensed users (like the Active usage value) , and not be based on the number of licenses available on the tenant.
Pending Oct 1 Direct Bill requirement changes.
Has anyone figured out a way to move Azure Plan subscriptions from Direct CSP to Indirect CSP without incurring customer downtime? Microsofts stance on this is absurd. Move and rebuild resources in a new Azure Plan subscription because technically Microsoft cannot reassign billing and they cornered all their new as of last year direct bill partners into tripling their revenue in 5 months with their May 2025 announcement. (300k to 1M) My clients have resources deployed that are supported but discontinued for new deployments and have global resources that cannot be subscription moved. None of this work was planned in their development budgets. I'm supposed to give them an extended, unplanned downtime so that their subscriptions are not locked due to these new Direct bill requirements. Every part of this move requires downtime in operations that was not requested by my customers. They will not look at the business continuity outage Microsoft is causing them favorably. Has anyone made any headway towards a reasonable solution to the problem. Thanks Derek LicciardiPartner Enablement Calls for CSP Partners!
Microsoft invites you to our CSP Partner Enablement Series, where we’ve combined the CSP Community call and the CSP Technical Training call and into a single, streamlined call. This new format brings together high priority partner updates, technical/adoption enablement, and best practices into one cohesive experience, making it easier for partners to stay informed and prepare for change. You are welcome to access old calls or join future ones! CSP Partner Enablement series
NEW! Microsoft 365 Customer Self-Serve Template for CSP partners
We’re excited to share the Microsoft 365 Customer Self-Serve Template to support your self-serve capabilities and insights for optimizing the commerce experience. Today, online buying is the norm, and customers are increasingly looking for one-stop shopping with a self-serve experience that’s fast, convenient, and on demand. The Customer Self-Serve Template gives you the tools to offer a seamless self-serve experience, streamlining the customer journey. Whether you leverage the content for new customer acquisition or for customer expansion, this quick-start guide will help you optimize the customer purchasing and provisioning process. With your self-serve capabilities in place, customers can easily choose, pay for, and auto-provision users on Microsoft 365 without manual partner interaction. Download the Customer Self-Serve Template to get startedi have a Question FY26 Indirect reseller security score Can't access it.
I must say that I am a Distributor and my Partners do not have access to the Security page and I want to make sure that they can access it. From what I have found, it only says that it is enforced for direct bill partners, distributors (formerly indirect provider), and indirect resellers. Can you please update this because the FY26 document requires that you Complete the mandatory requirements of the Partner Center security score. Please provide clarity on compliance with the Security requirements. FY26 When I click on the link Adn i see in Security Role i Not see Indirect reseller access On Partner Center Indirect reseller Can't access Even if they are Global Admins, they cannot access it.
CSP Indirect Reseller Status Deactivated – Guidance Needed
Hello, In Partner Center, our CSP Indirect Reseller status is currently showing as Deactivated. Because of this, we are unable to manage customers or subscriptions. I would like to know: What are the common reasons this Deactivation occurs? What corrective actions are typically required to reactivate the reseller status? Should this be handled directly with Microsoft Partner Support, or escalated through the assigned indirect provider? Any guidance or best practices from the community would be very helpful. Thank you.
