Partner Blog | Introducing Microsoft 365 E7: The Frontier Suite
Frontier Firms—those who adopt an AI-first approach as a core part of their business strategy—are shaping the future of work, which is increasingly fueled by agentic AI. As customers move toward Frontier Transformation, you can help them seize the agentic moment with the premium Microsoft 365 E7 plan, generally available on May 1, 2026. Microsoft 365 E7 is the Frontier Suite, designed for a human-led, agent-operated enterprise, turning human intent into AI action that functions securely and at scale. To accomplish this, Microsoft 365 E7 includes access to Microsoft Agent 365—the control plane to govern and scale agents. Microsoft 365 E7 bundles Microsoft 365 E5, Microsoft 365 Copilot, Entra Suite, and Agent 365 to serve customers who are ready to scale AI with governance and security. This means your customers will have AI-powered productivity apps with advanced security and AI capabilities, grounded in intelligence and trust. You can help your customers make the most of the agentic AI opportunity and unlock new monetization streams with the premium Microsoft 365 E7 plan. Starting on April 1, 2026, to accelerate Microsoft 365 E5 to Microsoft 365 E7 upsell and Agent 365 adoption, Copilot + Power Accelerate will include Agent 365 across Immersion Briefings, Envisioning and proof of concept (PoC) engagements, and Deployment Accelerators. Microsoft 365 E7 and Agent 365 will also be included as eligible workloads for core tier one strategic product accelerators and growth levers in Cloud Solution Provider (CSP) incentives. The AI future is here. Encourage your customers to upgrade to Microsoft 365 E7 so they can move faster and deploy AI with confidence. Read more in our blog postScaling Seller Impact with ASPX Insights: From Data Access to AI-Driven Execution
ASPX Insights in Partner Center Most sellers are not constrained by opportunity; they are constrained by time and signal. With up to 70% of effort spent on administrative work, portfolio coverage continues to expand while insight quality declines. Sellers are forced to manually interpret fragmented telemetry across multiple systems, slowing decision-making and reducing precision in where they focus. The result is missed revenue signals, delayed interventions, and inconsistent execution at scale. Productivity is not just about efficiency, it is about enabling every seller to consistently identify and act on the highest-value opportunity, in real time. To drive consistent, data-led growth across Security and AI Business Solutions, partners should connect to ASPX Insights within Partner Center. This provides direct access to adoption propensity models, customer telemetry, and actionable account-level insights across Microsoft 365 Copilot, E7, and Agent 365 scenarios. Access to ASPX Insights is only the starting point. The real value comes from how you operationalise that data and surface it directly to sellers in the flow of work. The most effective pattern is to build a lightweight “opportunity agent” that connects to ASPX data via API and translates telemetry into clear actions. This ensures your sales teams have the right conversation with the right customer at the right time - Conversations that are backed by intelligent insights to help guide your customer's on their AI and security journey. The Architecture ASPX Insights is powered by Partner Center data and exposes rich telemetry and propensity signals that can be accessed programmatically. This allows partners to move beyond dashboards and embed insights directly into seller workflows. As demonstrated in internal adoption patterns, partners can connect to ASPX via API and pull Customer-level adoption and usage telemetry Copilot, Security, and Agent usage signals Propensity scores for expansion, adoption, and conversion Licensing, whitespace, and engagement indicators The M365 Partner API – AI Business Solutions & Security Insights allows partners to ground an agent in real, actionable data rather than static pipeline assumptions. By pulling live telemetry and seat-level signals directly into the agent, the solution continuously reflects actual customer usage patterns - who is adopting, who is stalled, and where there is untapped potential. This means opportunity identification is no longer based on periodic reporting or manual interpretation, but on near real-time behavioural insight. As a result, account prioritisation, upsell motions, and intervention strategies are driven by evidence rather than instinct, enabling account teams to act with precision and focus on the highest-impact opportunities across their portfolio. The agent should act as a translation layer between raw telemetry and seller action. The goal is not to expose more data, but to remove ambiguity and tell the seller exactly where to focus. A simple architecture looks like this: Data layer Ingest ASPX Insights data via API on a daily or scheduled basis. Optionally store monthly snapshots to track trends and smooth out variability. This creates both real-time signal and historical context. With the data layer you have a couple of options. You can integrate directly into Partner Centre ASPX Insights by using the API. This is technically complex and may have a longer lead time to see results. Alternatively, to see results with less complexity, you can simply download snapshots of the data monthly from ASPX Insights in Partner Centre. This is manual but easy to achieve and offers a shorter time to value for your agent. Scoring layer Use ASPX propensity outputs directly or combine them with your own logic to rank accounts across a small set of opportunity lenses Expansion ready (Copilot scale) Conversion ready (free to paid) At risk (low adoption vs paid licenses) Transformation ready (Agent 365 and advanced AI scenarios) These align directly with the machine learning models and signals already surfaced in ASPX. Action layer Translate scores into next best actions Who to engage Why now What motion to run (sell, enable, expand, govern) This is where agents create value. Sellers should not see raw dashboards. They should see prioritised accounts and recommended actions. Internal Adoption Path The key design principle is simple: bring insight into the tools sellers already use. CRM integration Push ranked accounts and recommendations directly into CRM as opportunities, tasks, or account insights. This ensures data becomes part of pipeline management, not a separate activity. Copilot / Agent interface Expose the agent through Microsoft 365 Copilot or a custom chat interface where sellers can ask Which customers should I prioritise this week Which accounts are ready for Copilot or E7 expansion Where are my adoption risks The agent queries the ASPX-backed dataset and returns structured recommendations in seconds. Proactive notifications Trigger alerts based on signal changes Spikes in Copilot usage Drops in adoption for paid tenants New high-propensity accounts entering threshold This shifts sellers from reactive to proactive engagement. Portfolio dashboards (secondary) Maintain dashboards for leadership and planning, but not as the primary interaction model for sellers. Dashboards support strategy, agents drive execution. Extending into E7 and Agent 365 scenarios Once the agent is connected to ASPX, partners can extend the same model across broader solution plays E7 opportunities Use signals such as usage depth, licensing posture, and workload adoption to identify customers progressing toward advanced security and compliance requirements. The agent can flag these accounts as ready for E7-led conversations. Agent 365 opportunities Combine Copilot maturity with agent usage signals to identify customers moving beyond productivity into process automation. These are high-value transformation plays where partners should proactively engage. This ensures sellers are not operating in silos but are guided toward the next logical workload based on real behavior, not assumptions. Where to Next If you lead a partner sales team, connect to ASPX Insights and see how these insights can empower your sales teams to achieve more. Check out our ready made ASPX Insights agent in Github.Accelerate your customers' AI transformation with the Copilot Adoption Kit
To kick-start your customers' AI transformation, download our partner-ready Copilot Adoption Kit, which offers customizable training presentations, email templates, handouts, interactive experiences, and more—and is available in 10 languages.Land Your Offer - Anatomy of Revenue Generating Partner Offer - Part 1 - Copilot in 30
Copilot in 30: A Ready-Made Marketplace Offer to Grow Your SMB Practice Thirty days. Twenty-five users. One repeatable offer that turns AI curiosity into a long-term customer relationship. Small and medium businesses know AI matters. What they lack is a trusted guide and a low-risk way to start. Copilot in 30 gives you both: a $0, 25-user, 30-day Microsoft 365 Copilot Business trial from Microsoft, wrapped in a structured journey that only a partner can deliver. Package it as a Microsoft Marketplace offer and you have a scalable on-ramp to every SMB customer in your base — and to the managed services that follow. Start Here: Why Publishing on Microsoft Marketplace Matters Microsoft Marketplace is Microsoft's partner-focused business platform, designed to help you reach more customers and simplify how you sell. A published offer gives your practice a permanent, discoverable storefront in the place customers already look for Copilot help. More importantly, an offer turns your expertise into something repeatable. Instead of scoping every engagement from scratch, you define the journey once — activities, timeline, deliverables — and run it across dozens of customers. Professional service and managed service offer types are available in Partner Center, so the same offer can carry both the 30-day journey and what comes after it. The SMB Opportunity Hiding in Plain Sight SMB customer segment is still early in their AI journey. These are organisations with 300 or fewer users on Microsoft 365 Business Basic, Standard or Premium — typically without an in-house AI team. That combination is exactly where partners win: high demand, limited internal capacity, and a customer base large enough that a well-designed, repeatable offer scales far beyond what bespoke projects can. Why Copilot Is the Right First AI Step for SMBs Microsoft 365 Copilot Business is the cost-effective Copilot add-on built for SMB customers, delivering the same capabilities as Microsoft 365 Copilot inside the apps their people already use — Outlook, Teams, Word, Excel and PowerPoint. No platform overhaul, minimal training, immediate relevance. Copilot is also the on-ramp. Once a team works confidently with Copilot, the natural next steps are agents, automated workflows and Copilot Cowork — each one deepening the customer's dependence on the partner who guided them there. Meet Copilot in 30: 25 Users, 30 Days, $0 Copilot in 30 is a limited-time, CSP partner-led Microsoft 365 Copilot Business trial for SMB customers with fewer than 300 employees. The essentials: What the customer gets: 25 Microsoft 365 Copilot Business seats for 30 days at $0, transacted through CSP New Commerce (Product ID CFQ7TTC0MM8R · SKU 006Z) Who qualifies: Customers on Microsoft 365 Business Basic, Standard or Premium with no paid Microsoft 365 Copilot today — one trial per customer How long it runs: Available to transact until 31 December 2026 What happens at Day 30: The trial auto-converts to a paid subscription unless renewal settings are changed, with a 7-day cancellation window What Microsoft provides: A launch kit, campaign materials, setup guidance, the Copilot Success Planner and conversion guidance Microsoft supplies the licences and the assets. The offer — and the customer relationship — is yours. Your Role: The Guide Who Turns a Trial Into a Habit A trial alone rarely changes behaviour. A guided trial does. Your job across the 30 days is to make sure 25 people experience real value in real work, and that the sponsor can see it. Before Day 0 — pick the right customers, become "Customer Zero" by using Copilot in your own business, secure a named sponsor and Copilot admin, and build a 30-day success plan with agreed measures. Day 0 — transact the trial, set the paid renewal quantity and term, complete admin setup, assign all 25 licences and run the kick-off with starter prompts. Days 1–28 — lead a weekly scenario (Outlook, Teams, Apps, Agents), review Copilot Analytics, re-engage low-activity users and capture proof points in the customer's own words. Days 29–30 — run the outcome and ROI review, confirm the paid offer and open the expansion and consumption conversation. Every touchpoint is partner expertise the customer cannot get from a licence alone — and every one moves the decision at Day 30 from "should we?" to "how much more?" Inside the Offer: Activities, Timeline and Deliverables Below is the full activity plan behind the offer, ready to drop into your own offer description or statement of work. ID Stage Activity Trial day (of 30) Key deliverables — Pre-req Customer eligibility (Copilot Business trial) Before Day 0 Active M365 Business base licence; no paid M365 Copilot; one $0 trial per customer; CSP New Commerce transactable; offer open to 31 Dec 2026 I1 Identify Build the prioritised target list Pre-trial Tier A/B target list from ASPX and Cloud Ascent; 50–300 eligible seats I2 Identify Confirm eligibility and trial fit Pre-trial Eligibility check: M365 Business base licence, no paid Copilot, one trial I3 Identify Launch the acquisition campaign Pre-trial Campaign email sent; briefing delivered; responses triaged into pipeline I4 Identify Be Customer Zero: complete microskilling Pre-trial Microskilling complete; internal Copilot experience; team briefed P1 Plan Confirm sponsor and success measures Pre-trial Named sponsor and admin; 25 trial users; agreed success measures P2 Plan Build the 30-day success plan Pre-trial Personalised Success Planner output; weekly scenarios; admin and user views P3 Plan Confirm technical and compliance readiness Pre-trial Minimum requirements verified; data and compliance review; blocker log A1 Activate Transact the trial in CSP New Commerce Day 0 25-seat, 30-day, $0 trial ordered (CFQ7TTC0MM8R · SKU 006Z) A2 Activate Configure the paid renewal settings Day 0 Renewal quantity, term and billing set; Cowork usage-based billing if in scope A3 Activate Complete admin setup and assign licences Day 0 Recommended settings on; 25 licences assigned (starts the clock) A4 Activate Run the kick-off and share starter prompts Day 0 Kick-off email; starter prompts; four-week prompt series scheduled X1 Experience Week 1 · Outlook — catch up and communicate Days 1–7 Week 1 prompts landed; first-week activation rate reviewed X2 Experience Week 2 · Teams — meetings that run themselves Days 8–14 Copilot Analytics checkpoint; recaps adopted; low-activity users re-engaged X3 Experience Week 3 · Apps — create in minutes Days 15–21 App scenarios and proof points; week 3 training gate before day 30 X4 Experience Week 4 · Agents — unlock the next level Days 22–28 Role-built agents trialled; 30-day usage trends from the admin centre C1 Convert Outcome review, paid offer and expansion plan Days 29–30 ROI review; 50-seat offer confirmed in 7 days; wave 2 plan; consumption conversation opened Land Your Offer: What One Customer Is Worth The table below is the revenue anatomy of one Copilot in 30 engagement — and it shows that the money is not in the trial, but in what the trial sets up. Item Value Detail Offer duration 30 days Trial clock runs Days 1–30; identify, plan and Day 0 setup precede it Trial offer 25 seats M365 Copilot Business · 30 days · $0 · one per customer · to 31 Dec 2026 CSP incentive — 25 seats (K) $0.32K 5.0% direct bill (2.5% M365 CSP Core + 2.5% Strategic Product Accelerator Tier 1) on 25 M365 Copilot Business seats x $21/mo† ≈ $6.3K/yr; indirect reseller 2.5% ≈ $0.16K Conversion target 50 seats Lead with 50 paid seats at conversion; sets up the wave 2 expansion plan CSP incentive — 50 seats (K) $0.63K 5.0% direct bill (Core + SPA Tier 1) on 50 M365 Copilot Business seats x $21/mo† ≈ $12.6K/yr; indirect reseller 2.5% ≈ $0.32K Frontier Accelerate deployment funding (K) $2.5K Microsoft Commercial Incentives funding for the Copilot deployment engagement when the conversion lands with 50 paid seats†; funds the deployment and adoption work that leads into managed services † Illustrative estimates from the offer plan. Confirm current incentive rates, funding and eligibility in Partner Center. Three streams stack on top of each other: CSP incentive — earned on every paid Copilot Business seat from the moment the trial converts, and growing again when the customer expands from 25 to 50 seats. Frontier Accelerate deployment funding — $2,500 available when you lead the conversion with 50 paid seats, paying for the deployment work that makes the expansion stick. Managed services — the recurring engagement described in Day 31 and Beyond, which is where the largest and most durable share of revenue lives. Now multiply. Everything above is the anatomy of a single customer. Landing the offer means running it across every eligible customer in your base — and you don't need to guess who they are. Partner Center's growth insights reporting, available through the AI Business Solutions & Security Insights (ASPX) dashboard, gives you account-level Copilot eligibility, seat whitespace, free Copilot Chat usage and adoption signals for the customers you already manage. To turn that export into a ranked target list, my colleague Brian O'Shea has built a Copilot for 30 Power BI dashboard that sits over your ASPX data and scores each customer on a 0–100 priority scale from eligible seats, whitespace, free-to-paid potential and opportunity signals — so your first cohort is the ten customers most likely to convert, not the first ten who reply. How the Offer Fits Together: From Trial Inputs to Proof of Value The offer runs left to right in three layers: Trial inputs — 25 users, 30 days, $0 CSP trial SKU; an SMB with 50–300 eligible Microsoft 365 seats; no paid Copilot today; a Business Basic, Standard or Premium base; one trial per customer to 31 Dec 2026; a named sponsor and Copilot admin; auto-conversion to paid unless changed. Five stages — Identify (I1–I4), Plan (P1–P3), Activate (A1–A4), Experience (X1–X4) and Convert (C1, T1, T2, W2). Each stage produces a concrete output the sponsor can see. Proof of value — a prioritised list and campaign responses; agreed use cases and success measures; a provisioned trial with 25 licences assigned; weekly usage from the Microsoft 365 admin centre; adoption proof points in the customer's words; paid conversion confirmed in Partner Center — and a named wave 2 expansion beyond the first 25. The highlighted activities — admin setup (A3), Week 4 agents (X4), 25→50 paid seats (T1), Frontier Accelerate funding (T2) and the wave 2 expansion plan (W2) — are where the engagement stops being a project and starts becoming an ongoing relationship: managed services, agent build-out, Copilot Studio and Copilot Cowork follow-on once the trial converts. Day 31 and Beyond: Managed Services That Keep Delivering The end of the trial is the start of the real engagement. Package these as standing services in your offer: Copilot adoption management — monthly Copilot Analytics business reviews, prompt and scenario refreshes, champion programme and onboarding for each new wave of users Licence and expansion management — take the customer from 25 to 50 paid seats and on to wave 2, aligning renewals, terms and billing as the footprint grows Agent build-out — design, build and maintain role-based agents with Copilot Studio for sales, service, finance and operations scenarios surfaced in Week 4 Copilot Cowork enablement and governance — introduce consumption-based Cowork scenarios, set budgets and cost controls, and report on usage each month Security, compliance and readiness — keep data protection, permissions and governance in step with expanding AI use, including a path to Microsoft 365 Business Premium Quarterly value reviews — refresh success measures, capture new proof points and agree the next expansion plan with the sponsor Each of these is a recurring, outcome-based service rather than a one-off project — and each keeps you positioned as the customer's AI partner as their needs grow. Ready to Build Your Copilot in 30 Offer? Download the Copilot in 30 launch kit and Microsoft 365 Copilot Partner FAQ from the Microsoft AI Cloud Partner Program. Be Customer Zero — run Copilot and the microskilling series inside your own business first. Publish your offer in Partner Center as a professional service (the 30-day journey) with a managed service follow-on (Day 31 and beyond). Pick your first cohort — customers with 50–300 seats on a Microsoft 365 Business plan and no paid Copilot today. Transact your first trial through CSP New Commerce (Product ID CFQ7TTC0MM8R · SKU 006Z) and set the paid renewal on Day 0. Book the Day 30 review before Day 1 — so the conversion and expansion conversation is already on the calendar. The window closes on 31 December 2026. The customers are already in your base. Publish the offer and start the clock. Resources From AI curiosity to Copilot adoption in 30 days — Microsoft Partner Blog Copilot in 30 Launch Kit — partner GTM playbook, customer trial guide, invitation and weekly prompt emails, admin setup guidance Build Your 30-Day Copilot Success Plan Copilot Success Planner Walkthrough video Partner Skilling Hub | Microskilling for Copilot in 30 Power BI Dashboard that integrates with your ASPXi Partner Data · By Brian O'Shea Create compelling customer business casesPartner Blog | Expanded partner benefits are now available: What’s new in February 2026
Expanded partner benefits are now available across the Microsoft AI Cloud Partner Program. These updates reflect continued investment in the tools, resources, and support partners rely on to build, differentiate, and grow, and they incorporate feedback we hear consistently across the ecosystem. If you read our January post about planning ahead for the February refresh, this is the follow-up: the new benefits are now rolling out, and partners with eligible offers will find them in Partner Center as they become available. What’s new You’ll find a range of meaningful additions designed to empower you to move faster with AI, support security needs, and improve go-to-market execution. Highlights include: Copilot additions in select offers: The FY26 refresh introduces new Copilot-related benefits across parts of the program, including Microsoft 365 Copilot, Copilot Studio, and Microsoft Dragon Copilot (per user) in select partner offers where available. Security benefits expansion: Security-focused benefits have been broadened, including additions such as Microsoft Defender Suite, Microsoft Entra Suite, and Microsoft Intune Suite in select offerings. Azure credit updates: Azure benefits are being updated across multiple offers, including new additions and increases in value for certain cloud benefits. These credits are designed to support solution development, testing, and expansion of your practice. Go-to-market resources: As partners continue to access marketing benefits and resources through the program, Microsoft is simplifying discovery and execution—so you can bring campaigns to market with less friction. Continue reading here
Unleashing New Business Opportunities for Microsoft Partners with PostgreSQL & MySQL on Azure
The latest innovations announced at Microsoft Ignite 2025 for PostgreSQL and MySQL running on Azure are more than just technical upgrades—they’re a launchpad for new business growth, deeper customer engagement, and accelerated digital transformation. Here’s how these advancements can help you deliver greater value and unlock new opportunities for your clients. 1. Introducing Azure HorizonDB: Built for Performance and AI Workloads We’re excited to unveil Azure HorizonDB in private preview—a new, fully managed PostgreSQL service engineered for business and developers alike. HorizonDB is designed for ultra-low latency, high read scale, and built-in AI capabilities, offering seamless scaling up to 192 virtual cores and 128 TB of storage. Deep integration with developer tools, including GitHub Copilot, delivers performance, resilience, and simplicity at any scale. With HorizonDB, teams can: Build AI apps at scale using advanced DiskANN vector indexing, pre-provisioned AI models, semantic search, and unified support for both relational and graph data. Accelerate app development with built-in extensions, including the PostgreSQL extension for Visual Studio Code integrated with GitHub Copilot. Copilot in VS Code is context-aware for PostgreSQL and enables one-click performance debugging. Unlock data insights through deep integrations with Microsoft Fabric and Microsoft Foundry. Expect reliability with enterprise-ready features from day one, including Entra ID integration, Private Link networking, and Azure Defender for Cloud. Business Opportunity: Position your practice as an early adopter and expert in next-generation database solutions. Position your practice as an early adopter and expert in next-generation database solutions by introducing customers to Azure HorizonDB. Use this conversation to offer migration, modernization, and AI-powered application development services leveraging Azure Database for PostgreSQL with future migrations to HorizonDB. Help clients build resilient, high-performance, and intelligent data platforms—driving new revenue streams and deeper customer engagement. 2. Modernize Data Infrastructure with Limitless Scale and Performance Azure’s new Elastic Clusters in Azure Database for PostgreSQL enable organizations to scale their databases horizontally across multiple nodes, supporting virtually unlimited throughput and storage. This means you can help clients build and grow multi-tenant SaaS applications and large-scale analytics solutions without the complexity of manual sharding or the limitations of legacy infrastructure. Azure’s managed service automates shard management, tenant isolation, and cross-node query coordination, freeing up your teams to focus on innovation instead of administration. Business Opportunity: Position your practice as the go-to partner for scalable, future-proof data platforms. Offer migration services, architecture consulting, and managed solutions that leverage Azure’s unique scale-out capabilities. 3. Accelerate Innovation with AI-Ready Databases Azure is leading the way in AI integration for open-source databases. With the PostgreSQL extension for Visual Studio Code and native Microsoft Foundry support, developers can build smarter apps and AI agents leveraging advanced AI capabilities directly in the database. Features like natural language querying, vector search, and seamless Copilot integration mean your clients can unlock new insights and automate processes faster than ever. Business Opportunity: Expand your offerings to include AI-powered analytics, intelligent agent development, and custom Copilot solutions. Help organizations harness their data for real-time decision-making and enhanced customer experiences. 4. Simplify and Accelerate Migrations from Legacy Systems The new AI-assisted Oracle to PostgreSQL migration tool dramatically reduces the effort and risk of moving off expensive, proprietary databases. Integrated into the PostgreSQL extension for VS Code, it automates schema and code conversion, provides inline AI explanations, and ensures secure, context-aware migrations. Business Opportunity: Lead migration projects that deliver rapid ROI. Offer assessment, planning, and execution services to help clients escape legacy costs and embrace open-source flexibility on Azure. 5. Enable Seamless Analytics and Real-Time Insights With support for Parquet in the Azure storage extension for PostgreSQL and Fabric zero-ETL mirroring for Azure Database for MySQL and Azure Database for PostgreSQL, Azure is bridging operational databases and analytics platforms. Business Opportunity: Build solutions that unify data estates, streamline analytics workflows, and deliver actionable intelligence. Position your team as experts in data integration and real-time analytics. 6. Drive Industry-Specific Transformation Ignite 2025 showcases real-world success stories from industries like healthcare (Apollo Hospitals), automotive (GM), and finance (Nasdaq), demonstrating how Azure’s open-source databases power resilient, scalable, and AI-driven solutions. Business Opportunity: Use these case studies to inspire clients in regulated or complex sectors. Offer tailored solutions that meet strict compliance, security, and performance requirements. Why Partners Win with Azure’s Latest Innovations Faster time-to-value: Help clients adopt the latest tech with minimal downtime and risk. Expanded service portfolio: From migration to AI, analytics to managed services, the new capabilities open doors to new revenue streams. Trusted platform: Azure’s enterprise-grade security, compliance, and high availability mean you can deliver solutions with confidence. Ready to help your customers achieve more? Dive deeper into the Ignite 2025 announcements and start building the next generation of intelligent, scalable, and AI-powered solutions on Microsoft Azure. Learn more here: https://ignite.microsoft.com/en-US/homePartner Blog | Transforming customer engagement into growth with Copilot and agentic AI
For Frontier Firms, every customer engagement is an opportunity to drive transformation. Each interaction creates space to unlock innovation, accelerate outcomes, and deliver lasting value. We’re entering an era where intelligence is becoming an on-demand utility. Just as the cloud transformed access to computing power, AI is now embedded into the flow of work. Customers expect insight and action in real time. They want faster results, stronger security, and continuous innovation. Meeting those expectations requires more than people alone; it requires an ecosystem that can scale intelligence and deliver outcomes with speed and precision. Microsoft partners are at the center of that transformation. You are the architect of change, realizing customer ambition with a full stack of technology. Through the Microsoft AI Cloud Partner Program, you have access to the technology, skilling, and go-to-market resources that make this transformation achievable. Together, we’re enabling every organization to operate with greater intelligence and agility than ever before. The journey to Frontier transformation AI transformation doesn’t happen in a single project. It’s a sustained journey that moves customers from pilots to full-scale adoption and long-term value. This is what we call always-on selling, where every engagement builds trust, adoption, and expansion. We’ve seen the impact of this approach firsthand at Microsoft. By embedding Copilot into daily workflows, our own Customer Zero experience increased revenue per seller by 9.4 percent and boosted deal closures by 20 percent. Continue reading hereSign up for Microsoft Partner Incentives performance measurement reports
As part of a larger push to empower you to deliver exceptional business outcomes, we've introduced incentives performance measurement reports, available through email. Delivered during the first week of every month, these reports include presales and post-sales partner performance measurements and earning cap status so you can get essential insights into your engagements across hero investments. These hero investments include Azure Accelerate, AI Workforce: Microsoft 365 Copilot + Power Accelerate, Al Business Process, and Security Activities. Here’s what to expect: Performance requirements pausing policy: Starting on November 15, 2025,* partners who are not meeting performance requirements will be paused from nominating new claims. This applies only to new nominations; in-progress projects will not be affected. Further, partners who have reached their earning cap and have nominations paused will be notified when they are eligible to nominate projects again. Reactivation of nominations: Paused partners will be reviewed each Tuesday by Microsoft to determine if they meet performance thresholds. Those who meet thresholds will be notified by email within two business days after their review and reactivated within seven business days after their review. Earning cap reviews: Partners who are approaching their earning cap and are meeting performance benchmarks will be considered for an earning cap increase based on budget availability and quality of claims. Claim quality can be affected by factors such as accuracy of your activity reporting, number of duplicate claims, and how your investments are leveraged. Increased cap value: If you’re approved for an earning cap increase, you can expect up to 50% above the engagement’s initial cap. Earning cap extension approval is not guaranteed. Earning cap pausing: Partners who have reached their earning cap and did not receive a notification of an increased cap based on review will be paused from submitting new claims and will be notified. This pause applies only to new nominations; in-progress projects will remain unaffected. No partner action is required, and Microsoft will proactively review and communicate decisions about earning caps. Review the updated policy for partner performance measurements and earning caps (available November 1, 2025). Sign up now for monthly reports so you can fuel transformation with expertise and funding and drive faster time to value for your projects. Sign up for monthly reports today! *Starting December 1, 2025, Security Activities will issue monthly partner performance reports, and beginning January 1, 2026, partners not meeting requirements will be paused from nominating new claims.Partner Blog | How systems integrators are scaling innovation with Microsoft 365 Copilot and agents
Imagine a workplace where AI agents don’t just support your team, they transform how tasks get done, unlocking new levels of creativity, speed, and impact. That future isn’t on the horizon, it’s here. According to Microsoft’s latest Work Trend Index Annual Report, nearly half of leaders say their companies are already using agents to fully automate workflows or processes across departments and functions. This shift is not just about efficiency, it’s about reimagining how work gets done using the latest AI innovations, and our systems integrator (SI) partners are leading the charge. Across industries, SIs are introducing intelligent agents that streamline operations, boost productivity, and create entirely new customer experiences. These aren’t experiments; they’re high-impact solutions delivering measurable results. And behind many of them are Microsoft 365 Copilot, agentic AI, and a deep partnership with Microsoft. Continue reading here
