Agent Credit Limits and Alerts - Copilot Studio
Hi everyone, We're evaluating the use of Agent Credit Limits and alert notifications in the Power Platform Admin Center as a way to control unexpected Copilot Credit consumption. Recently, we had an agent consume 668k Copilot Credits in just 3 days, which raised concerns about how quickly usage can grow before administrators become aware of it. My questions are: How frequently is Copilot Credit consumption evaluated against an agent's credit limit? Are alert notifications generated in near real-time, or are they dependent on the same reporting pipeline used by the consumption reports? If an agent reaches its configured credit limit, is it automatically turned off or blocked from further consumption? Given that consumption reports often appear to refresh hours later (or even the next day), can alerts also be delayed? If there is a reporting delay, is there a risk that an agent could significantly exceed the intended limit before administrators receive a notification? What is the recommended approach for preventing large unexpected consumption spikes in production? Has anyone successfully implemented a governance model that provides more immediate protection against runaway usage, or are the current credit limits and alerts primarily intended for retrospective monitoring? Thanks in advance for any guidance.Copilot Studio agent suddenly stopped working in Teams
Hello, I've run into a strange issue with a Copilot Studio agent and I'm trying to understand where to investigate next. The agent is published to the "Teams and Microsoft 365 Copilot" channel and was working normally in Microsoft Teams until recently. The agent still works correctly in Copilot Studio. The agent still works correctly in Microsoft 365 Copilot / Copilot Chat. The issue only occurs in Microsoft Teams. What happens in Teams: Messages can be sent to the agent. No error message is displayed. No response is returned. Most importantly, no session is created in Copilot Studio (Analytics / Observability). Because no session is created, it looks like the message never reaches the agent runtime. What I've already checked: Republished the agent. Reinstalled the Teams app. Verified the Teams and Microsoft 365 Copilot channel configuration. Checked permissions and sharing settings. Checked Teams Admin Center configuration. Tested in both Teams Desktop and Teams Web. Reviewed Microsoft 365 service health. This same tenant has another Copilot Studio agent that works normally in Teams. The affected agent previously worked in Teams for several weeks before the issue appeared. The agent architecture is very simple (single MCP server, no custom connectors, no Power Automate involved in this scenario). At this point, I'm mainly trying to understand why Teams no longer seems to create a conversation/session for this specific agent while the same agent continues to work in Copilot Studio and Microsoft 365 Copilot. Has anyone seen similar behavior or found a way to diagnose why Teams is no longer forwarding requests to a specific agent ? Thank you for help
Credits usage for Copilot Studio Workflow with agents
If I add an agent(for research and analyze from the JSON provided) in Copilot studio recurring workflow, whose and which credits will be used whenever it runs? Hi Team, I have a question regarding licensing and credit consumption in Copilot Studio. I have created a Copilot Studio agent that performs research and analysis based on a JSON payload. I am planning to invoke this agent from within a Copilot Studio recurring workflow that runs on a schedule. Could you please clarify the following: When the recurring workflow executes and calls the agent, whose credits are consumed? The user who created the workflow? The owner of the agent? The account under which the workflow runs? The environment's pooled credits? Are there separate credit charges for: Workflow execution Agent invocation Generative AI/research actions performed by the agent Any guidance or documentation links explaining the credit consumption model for this scenario would be greatly appreciated. Thank you!Best practice for Copilot Studio agents and SharePoint libraries with unique permissions?
We recently ran into an issue where a Copilot Studio agent was unable to retrieve content from SharePoint libraries that have unique permissions and nested folder structures. Users with elevated permissions were able to retrieve results, while users with read-only/visitor access could not, even though they had access to the underlying documents. We've observed similar behavior across multiple agents and suspect the library's unique permission structure is impacting indexing or content retrieval. For organizations that use SharePoint libraries with extensive unique permissions, nested folders, and restricted access models: What is the recommended approach when using these libraries as knowledge sources for Copilot Studio agents? Are there known limitations or best practices regarding unique permissions and nested folders? Is it better to simplify permissions, create dedicated access groups, flatten the folder structure, or maintain separate agent-specific content locations? How are others balancing security requirements with reliable agent retrieval? We'd appreciate any guidance, best practices, or lessons learned from similar implementations.
Confidential messages in Copilot Studio
Hello everyone, I have an agent built in Copilot Studio that uses SharePoint Lists as knowledge sources. When I access the "Monitor" section, I can view the engagement metrics. Under "User questions", I noticed that some questions were not answered by the agent. When I try to view more details about these interactions, I encounter the situation shown in the attached image. Copilot Studio does not allow me to view the response provided by the agent to the user. Instead, the response is displayed as "The agent's response is hidden due to sensitive content." Why is the agent's response displayed as "Confidential"? Is there any configuration or permission that I need to change in order to view these responses? Is there another way to access the complete interaction history, including the user's question and the response generated by the agent? I need to analyze the responses provided by the agent to users in order to understand why some questions are not being answered correctly. Has anyone experienced this issue or knows how to resolve it? Thank you in advance for your help!Confidential messages in Copilot Studio
Hello everyone, I have an agent built in Copilot Studio that uses SharePoint Lists as knowledge sources. When I access the "Monitor" section, I can view engagement metrics. Under "User questions", I noticed that some questions were not answered by the agent. When I try to view more details about these interactions, I see the situation shown in the attached image. Copilot Studio does not allow me to view the response provided by the agent to the user. Instead, the response is displayed as "Confidential". Why is the agent's response displayed as "Confidential"? Is there any configuration or permission that I need to change in order to view these responses? Is there another way to access the complete interaction history, including the user's question and the response generated by the agent? I need to review what the agent actually responded to users so that I can understand why some questions are not being answered correctly. Has anyone experienced this issue or knows how to resolve it? Thank you in advance for your help!
Copilot Studio Agent Tool Not Detecting File Input from Power Automate Flow
Hi everyone, I'm facing an issue with Copilot Studio and Power Automate Agent Flows. I created a flow using "When an agent calls the workflow" with the following inputs: RequestPayload (Text) AttachmentFiles (File) The flow saves successfully and the File input is visible in Power Automate. However, when I add the flow as a Tool in Copilot Studio, only the text input is detected: RequestPayload The File input (AttachmentFiles) does not appear in the Tool Inputs section. What I've tried: - Removed and re-added the tool - Refreshed the tool schema - Created a brand-new V2 flow - Changed the File input name multiple times (AttachmentFiles, UploadedFiles, FuelAttachments, etc.) - Saved and republished the agent - Removed and re-added the flow multiple times The result is always the same. Only the Text input is exposed in Copilot Studio. Additionally, if I manually try to add an input named "AttachmentFiles" in the Tool configuration, Copilot Studio returns: "There is an error: 'DuplicateItem'" This makes it seem like Copilot Studio recognizes the input internally, but it is not rendering or exposing it in the Tool UI. Questions: Are File/File Collection inputs currently supported for Agent Tools in Copilot Studio? Has anyone successfully passed uploaded files from an Agent to a Power Automate flow using Tool inputs? Is this a known limitation or a bug? Is there a recommended workaround for sending PDF/JPG attachments to a flow from an Agent? Any guidance would be greatly appreciated. Thank you.Copilot, Microsoft 365 & Power Platform Community call
💡 Copilot, Microsoft 365 & Power Platform weekly community call focuses on different use cases and features within the Microsoft 365 and Power Platform - across Microsoft 365 Copilot, Copilot Studio, SharePoint, Power Apps and more. Demos in this call are presented by the community members. 👏 Looking to catch up on the latest news and updates, including cool community demos, this call is for you! 📅 On 8th of October we'll have following agenda: Latest news and events from Microsoft Topics Copilot prompt of the week CommunityDays.org update Microsoft 365 Maturity model PnP Framework and Core SDK extension PnP PowerShell Script samples Copilot pro dev samples Power Platform samples Demos this time Ritu Hooda – Building an Enterprise Prompt Library with Copilot CLI Iberedem Bassey – How to configure Administrative units in M365 (Standard and Restricted Management Admin unit creation) Fabian Hutzli – How to govern Sites.Selected Access 📅 Download recurrent invite from https://aka.ms/community/m365-powerplat-dev-call-invite 📞 & 📺 Join the Microsoft Teams meeting live at https://aka.ms/community/m365-powerplat-dev-call-join 💡 Building something cool for Microsoft 365 or Power Platform (Copilot, SharePoint, Power Apps, etc)? We are always looking for presenters - Volunteer for a community call demo at https://aka.ms/community/request/demo 👋 See you in the call! 📖 Resources: Previous community call recordings and demos from the Microsoft Community Learning YouTube channel at https://aka.ms/community/youtube Microsoft 365 & Power Platform samples from Microsoft and community - https://aka.ms/community/samples Microsoft 365 & Power Platform community details - https://aka.ms/community/home 🧡 Sharing is caring!Copilot, Microsoft 365 & Power Platform product updates call
💡Copilot, Microsoft 365 & Power Platform product updates call concentrates on the different use cases and features within the Microsoft 365 and in Power Platform. Call includes topics like Microsoft 365 Copilot, Copilot Studio, Microsoft Teams, Power Platform, Microsoft Graph, Microsoft Viva, Microsoft Search, Microsoft Lists, SharePoint, Power Automate, Power Apps and more. 👏 Weekly Tuesday call is for all community members to see Microsoft PMs, engineering and Cloud Advocates showcasing the art of possible with Microsoft 365 and Power Platform. 📅 On the 6th of October we'll have following agenda: News and updates from Microsoft Together mode group photo Sara Cummings – Latest AI authoring features in SharePoint Ricky Castaneda – Building multi-channel Agents with Teams SDK and the new Agents SDK extension 📞 & 📺 Join the Microsoft Teams meeting live at https://aka.ms/community/ms-speakers-call-join 🗓️ Download recurrent invite for this weekly call from https://aka.ms/community/ms-speakers-call-invite 👋 See you in the call! 💡 Building something cool for Microsoft 365 or Power Platform (Copilot, SharePoint, Power Apps, etc)? We are always looking for presenters - Volunteer for a community call demo at https://aka.ms/community/request/demo 📖 Resources: Previous community call recordings and demos from the Microsoft Community Learning YouTube channel at https://aka.ms/community/youtube Microsoft 365 & Power Platform samples from Microsoft and community - https://aka.ms/community/samples Microsoft 365 & Power Platform community details - https://aka.ms/community/home 🧡 Sharing is caring!
