copilot studio
140 TopicsMulti-Agent AI in the Enterprise: When Is One Agent Enough?
Multi-Agent AI in the Enterprise: When Is One Agent Enough? As enterprises move from individual copilots to AI agents, an important question is emerging: When should you extend a single agent, and when should you introduce multiple specialized agents that collaborate? Organizations may use separate agents for HR, enterprise knowledge and search, business processes, or data and document analysis. This raises some practical questions: How should agents coordinate and hand off tasks? How do you manage context, security, and governance across agents? How do you evaluate the accuracy and reliability of agent responses? Where do Microsoft Copilot Studio and Microsoft Foundry fit in a multi-agent architecture? What changes when these solutions move from POC to production? I'd be interested to hear from architects, developers, and AI practitioners: What multi-agent architecture patterns are working well for you, and what challenges have you encountered in production?Solved76Views0likes1CommentCopilot, Microsoft 365 & Power Platform Community call
💡 Copilot, Microsoft 365 & Power Platform weekly community call focuses on different use cases and features within the Microsoft 365 and Power Platform - across Microsoft 365 Copilot, Copilot Studio, SharePoint, Power Apps and more. Demos in this call are presented by the community members 🙏 👏 Looking to catch up on the latest news and updates, including cool community demos, this call is for you! 📅 On 10th of September we'll have following agenda: Copilot prompt of the week CommunityDays.org update Microsoft 365 Maturity model PnP Framework and Core SDK extension PnP PowerShell Script samples Copilot pro dev samples Power Platform samples Marlon König – Document Analysis in Practice: AI Builder vs. Content Understanding in a Real-World Customer Project Sankalp Saoji – From Insights to Action: Building a Power BI AI Agent with Microsoft Copilot Studio Peter Paul Kirschner – Integrating UI elements into Copilot with SPFx 📅 Download recurrent invite from https://aka.ms/community/m365-powerplat-dev-call-invite 📞 & 📺 Join the Microsoft Teams meeting live at https://aka.ms/community/m365-powerplat-dev-call-join 💡 Building something cool for Copilot, Microsoft 365 or Power Platform (Copilot Studio, SharePoint, Power Apps, etc)? We are always looking for presenters - Volunteer for a community call demo at https://aka.ms/community/request/demo 👋 See you in the call! 📖 Resources: Previous community call recordings and demos from the Microsoft Community Learning YouTube channel at https://aka.ms/community/youtube Microsoft 365 & Power Platform samples from Microsoft and community - https://aka.ms/community/samples Microsoft 365 & Power Platform community details - https://aka.ms/community/home 🧡 Sharing is caring!19Views0likes0CommentsCopilot, Microsoft 365 & Power Platform product updates call
💡Copilot, Microsoft 365 & Power Platform product updates call concentrates on the different use cases and features within the Microsoft 365 and in Power Platform. Call includes topics like Microsoft 365 Copilot, Copilot Studio, Microsoft Teams, Power Platform, Microsoft Graph, Microsoft Viva, Microsoft Search, Microsoft Lists, SharePoint, Power Automate, Power Apps and more. 👏 Weekly Tuesday call is for all community members to see Microsoft PMs, engineering and Cloud Advocates showcasing the art of possible with Microsoft 365 and Power Platform. 📅 On the 8th of September we'll have following agenda: News and updates from Microsoft Together mode group photo Rémi Dyon – Building Skills in the new Copilot studio experience Fabia Williams – Ask Copilot how your agents are being used - Introduction to Insights Agent Vesa Juvonen – Creating Copilot Components with SPFx: How Does It Actually Work? 📞 & 📺 Join the Microsoft Teams meeting live at https://aka.ms/community/ms-speakers-call-join 🗓️ Download recurrent invite for this weekly call from https://aka.ms/community/ms-speakers-call-invite 👋 See you in the call! 💡 Building something cool for Microsoft 365 or Power Platform (Copilot, SharePoint, Power Apps, etc)? We are always looking for presenters - Volunteer for a community call demo at https://aka.ms/community/request/demo 📖 Resources: Previous community call recordings and demos from the Microsoft Community Learning YouTube channel at https://aka.ms/community/youtube Microsoft 365 & Power Platform samples from Microsoft and community - https://aka.ms/community/samples Microsoft 365 & Power Platform community details - https://aka.ms/community/home 🧡 Sharing is caring!86Views0likes0CommentsWhite paper: Choosing between the GitHub Copilot and Standard harnesses in Copilot Studio
The Standard harness and GitHub Copilot harness are two authoring and runtime options within Microsoft Copilot Studio. A harness is the operating layer between the model and the agent’s configuration. It determines how the model receives context, uses instructions and tools, interprets results, and moves through a task toward completion. Put simply, the model provides the reasoning capability, while the harness equips and directs it. Both harnesses are built for task-based, multi-step agents that create real business value, but they are suited to different scenarios. The Standard harness supports consistent, reliable execution of bounded business processes, while the GitHub Copilot harness extends these capabilities to longer-running, coordination-heavy, and reasoning-intensive work at a larger scale. This paper explains the key differences, tradeoffs, and scenarios to help you choose which harness is right for your business process. Read the full paper by clicking the PDF attachment below.3KViews0likes1CommentCopilot+ laptop cannot access my local files or folders. No permission dialog to approve access.
First up - I'm not a tech expert! I have a new CoPilot+ laptop. Asked CoPilot to do a task in my folders and files that I downloaded from iCloud, but it cannot access my files or folders. Asks me to allow access through Microsoft prompt that never appears. Contacted Microsoft Support yesterday and after 2 hours and no progress, they told me to contact laptop manufacturer support. Which I did, and this resulted in a reset to factory setting of the laptop today. Problem still persists, its not hardware related. I contacted Microsoft Support again and have been directed her on the basis that this appears to be an ongoing Copilot+ issue that has already been through extensive troubleshooting, the Tech Community is currently the best channel to track updates and raise visibility with the teams investigating the problem." Any suggestions on what I need to try next? Bearing in mind, I am not an expert! Thank you in advance Gail84Views0likes1CommentCopilot Studio + SharePoint: Markdown (.md) Files in Doc Libraries Supported as Knowledge Sources?
Hi all, We’ve been doing some deeper testing with Copilot Studio agents grounded in SharePoint knowledge sources, and I’m hoping to clarify whether what we’re seeing is a known limitation or an undocumented gap. Scenario A Copilot Studio agent uses SharePoint document libraries as a knowledge source The library contains Markdown (.md) files that are intentionally used as canonical design references The same .md files: ✅ Work well when uploaded directly to the agent ❌ Are not retrievable or citable when stored in a SharePoint library and added as a SharePoint knowledge source To help with grounding, we created modern SharePoint index pages that: Explain what the markdown collections are (Patterns, ADRs, Guardrails) Link directly to the canonical folders and files Explicitly state that the .md files are the source of truth The agent can: Discover and summarize the index pages correctly Understand that .md artifacts exist and where they live But it cannot: Read the content of the individual .md files Apply a specific pattern or ADR from those files in a design conversation Cite them as sources, even when permissions and search indexing are confirmed What We’ve Checked Permissions (agent user has access) Folder depth (kept shallow) Search results (markdown files appear in SharePoint search) SharePoint indexing status Work IQ enabled Same content works when attached directly to the agent This behavior also seems consistent with what others have reported here: Markdown works when uploaded directly Markdown retrieval degrades when hosted in SharePoint libraries Questions for the Product Team / Community Are Markdown (.md) files in SharePoint document libraries officially supported as Copilot Studio knowledge sources today? If yes, are there specific constraints (file size, rendering, parsing, indexing) that differ from Word/PDF? If no (or “not yet”), is this a known limitation on the roadmap? Is the recommended pattern to: Convert important markdown files into .aspx pages, or Use thin “index / summary” pages and keep markdown canonical until retrieval improves? We’re happy to adapt our information architecture — just trying to align with the intended platform direction rather than work against it. Thanks in advance for any guidance or clarification. This capability is extremely powerful, and clearer expectations here would help a lot of teams make the right design tradeoffs.2.9KViews14likes6CommentsWhat is the best file format for an AI agent knowledge base?
This is a best practice sharing the best format for an agent and show you why you should convert your PPT, PDF, WORD into a TXT markdown. I had an issue with my agent, time taken to answer was too long, and usually we spend a lot of time asking: What is the best prompt? Why is my agent slow? Why does retrieval sometimes work and sometimes fail? How can I improve answer quality? But I realised I was asking another question much less often: What is actually the best file format for the knowledge base? PDF? Raw text? Markdown? Pre-chunked text? Semantic sections? Context-enriched text? And more importantly: How much does the format alone affect agent performance? I tried to find a quantified benchmark answering this specific question, with the same agent, same source knowledge and same questions, but different knowledge representations. I couldn't find one that really answered what I wanted to measure. So I decided to run the experiment myself on a real case. My first exploratory tests were already surprising: depending on the representation, the agent could be significantly faster and more accurate, despite working from the exact same source information. So I decided to push the test further. My objective I want to identify, without assumptions and based on actual evaluation data, how a long document should be prepared for an LLM knowledge base so that the agent can retrieve, understand, ground and answer from it as reliably as possible. I focused on five dimensions: Answer quality Retrieval reliability Source grounding / citations Execution time Robustness across single-turn and multi-turn questions The broader question I'm trying to answer is: How should we structure knowledge so that an LLM can retrieve and use it as reliably as possible? The test case I deliberately chose a document that isn't particularly friendly for RAG: a 46-page European regulation, https://eur-lex.europa.eu/eli/reg/2011/1169/oj?locale=fr, on the provision of food information to consumers. The information is distributed across articles, definitions, exceptions, annexes, tables, numerical thresholds and cross-references. That makes it useful for testing retrieval: answering correctly often requires finding a very specific piece of information while preserving enough context to understand how it applies. I used the native PDF as the baseline and created 6 additional knowledge-base representations of the same document: Raw TXT Markdown Chunk-ready TXT RAG-oriented units Semantic TXT Contextual TXT One rule: same knowledge, same agent, same instructions, same questions. Only the knowledge representation changes. The benchmark I used two evaluation sets: 42 single-turn questions testing broad coverage of the document: direct facts, thresholds, exceptions, annexes, lists and cross-references. 5 multi-turn conversations containing 13 questions, to see what happens when a user asks a question and then follows up with things like: "And in this case?" "What are the exceptions?" "And for dietary fibre?" This gave me: 47 evaluated test cases / 55 actual questions per format Across all 7 formats: 329 evaluated conversations 385 user questions executed First results Metric Native PDF Best structured representation Overall pass rate 66.0% 85.1% - Contextual TXT Best single-turn score 69.0% 88.1% - Chunk-ready TXT Multi-turn benchmark 40% 80% - Contextual TXT Multi-turn execution time 14m24 5m54 Total benchmark time 44m31 24m49 The quality gap was already substantial: 66.0% → 85.1% That's +19.1 percentage points while keeping the underlying knowledge unchanged. I also saw a major difference in execution time. On the multi-turn test: 14m24 → 5m54 That's approximately 2.4× faster. Across the complete benchmark: 44m31 → 24m49 Around 44% less execution time. These timings represent the complete agent evaluation pipeline, so they shouldn't be interpreted as pure LLM inference latency. But the difference under identical test conditions is large enough that I want to understand it better. Findings There wasn't one format dominating every benchmark. Chunk-ready TXT scored highest on independent questions: 88.1%, while Contextual TXT performed better across multi-turn conversations and finished with the highest overall score. That may suggest that the way we optimise a document for isolated retrieval isn't exactly the same as the way we should prepare it for conversational retrieval. In the contextual version, I tried to make every section understandable when retrieved independently by keeping useful information around it: Source references Section context Retrieval cues Relevant cross-references For regulatory documents, this seems particularly important. A numerical value retrieved alone can be meaningless without knowing which rule it belongs to, under which conditions it applies, and whether another article contains an exception. Where I am now This remains an exploratory benchmark: One document One domain One agent setup One evaluation framework One run per configuration There are plenty of things I still want to test: repeated runs, retrieval-level evaluation, token consumption, larger knowledge bases, other document types, chunk sizes, overlap, contextual headers, and more. But these first results already convinced me that the preparation of the knowledge base deserves much more attention when evaluating an agent. We often spend hours refining instructions while the same information may behave very differently depending on how it reaches the retrieval layer. Next step I'll share the prompts, knowledge-base formats and evaluation methodology on GitHub so the experiment can be reproduced and challenged. I'll keep enriching the repository as I test new formats, improve the evaluation set and add new results. If people here have ideas, edge cases or formats worth testing, I'd genuinely like to include some of them in the next iteration. What would you test next?412Views2likes3CommentsClaude Code + Power Platform
This event is mainly targeted towards developer on building canvas app, flows with Claude Code and MCP Servers Speaker: Dhruvin Shah Event Host: Girish Uppal | Nehal Shah Event Recordings will be posted in Power Tech Speck and The Power Brews YouTube channel https://www.youtube.com/@PowerTechSpeck57Views0likes0CommentsGitHub Copilot Harness - A peek into it
A peek into GitHub Copilot Harness. All about the new buzz word and how you can use it a real world example. Speaker: Sandeep Angara Event Host: Girish Uppal | Nehal Shah Event Recordings will be posted in Power Tech Speck and The Power Brews YouTube channel https://www.youtube.com/@PowerTechSpeck50Views0likes0CommentsHow to Integrate Copilot Studio Agent with a Website Using API?
Hello Team, I have created a Copilot Agent using Copilot Studio and published it on our public website using an iframe. Currently, the agent does not have any authentication configured because we want it to be publicly accessible. However, our website development team has raised a security concern with this approach, as embedding the Copilot Agent directly using an iframe may not be the most secure or recommended approach. We are looking for an alternative integration approach. For example: Is it possible to expose the Copilot Studio Agent through an API or another secure endpoint? Can our website development team call the agent through an API, receive the response, and build their own custom UI instead of embedding the agent using an iframe? Is there any recommended architecture or Microsoft-supported approach for securely integrating a Copilot Studio Agent with a public-facing website? If anyone has implemented a similar solution or has any recommendations, I would appreciate your suggestions.73Views0likes1Comment