certification
150 TopicsAre there any plans to offer 50% vouchers in Pearson VUE store that can stack with ESI discount?
Many customers have ESI discount, so they are not interested in paying a full price for a voucher if they can just buy it themselves with 50% discount. Are there any plans to start offering 50% ESI stackable vouchers on the Pearson VUE partner store to accommodate these types of customers?Legal Name Change Form Broken (Stuck in Engage Center Business Portal)
Hello, I need to update my legal name on my certification profile to match my government ID before taking an exam. However, when I click the "Credential Support" link, I am being redirected to the Engage Center's "Support for Business" page, where the "Microsoft Credentials" option does not exist in the dropdown. Could a support agent please open a private message thread with me so I can safely share my account details and government ID to complete the name change manually? Thank you.How do I confirm my MS Learn admin account is properly synced with my organization?
I manage an MS Learn admin account set up for our organization, used for achievement code generation. I want to confirm the account is correctly linked to our org, so achievement codes and any org-level data reflect accurately on our side. Is there a way to verify this sync status directly, or a specific setting/dashboard I should check? Would appreciate guidance on what to look for and whom to contact if it's out of sync.SolvedRequest for Hard-Copy Verification of Microsoft Certificates in Vietnam
Dear Microsoft Certification Support Team, I am writing to request assistance with the verification of my Microsoft certificates earned through Microsoft Learn and administered by Pearson VUE. My local government in Vietnam does not accept the online version of these certificates and requires hard-copy documentation issued by an authorized organization in Vietnam. Unfortunately, Pearson VUE has informed me they cannot provide this support. I would like to know: How I can obtain government-recognized hard-copy certificates for my existing Microsoft credentials. Whether Microsoft Vietnam or an authorized partner can issue such documentation without requiring me to re-enroll as a student. I appreciate your guidance on the next steps to ensure my certificates are properly recognized. Thank you for your support. Note: I have my personal account, not business so the link https://aka.ms/Credentials-Support not workingSolvedQuestion about Microsoft IT specialist certification, in relation to Coursera.
Please, bear with me, as it took me 3 hours just to get navigated here for help. I am taking IT courses with Coursera. I am not an IT professional...I am trying to change my career and my life. I was taking Googles IT Support Specialist course, but after 4 days of classes, I came across a major roadblock: Outdated information on their QwikLabs setup. The course was at least a year behind, the Demo on how to use Qwiklabs was seriously outdated, and Google has changed Qwiklabs into a "Pay to Create" gimmick that really doesn't work for anyone that is a Student, imo. $25+ to create a project, per project, and then 3 cents an hour while its running, can build up really fast. It was also changes and charges that Coursera was unaware of. So, how does this relate? I want to switch over to Microsoft IT Support courses and certification, but i want to make sure that its up to date, and that i won't run into another "out of the course" pay wall structure, because i really don't have that kind of money to throw around like that. It may not seem like a major deal to alot of people, but I am maintaining two households, on two continents, off one paycheck, and Im a kitchen employee...so Im sure alot of people can relate to how this is suddenly an issue. Can anyone verify how up-to-date that course is, from Microsoft, on Coursera? Im trying to change my life, and its already upsetting finding i wasted a weeks worth of effort.Questions on Partner Onboarding, PL-300 Training Workflow, Vouchers, and Certification Status
Hello, We are a new Microsoft Partner and we are about to deliver our very first training courses preparing for the PL-300 certification. To ensure our training session data is properly tracked and recorded by Microsoft, could you confirm if our planned workflow is complete? Here is our current process: Our MCT (Microsoft Certified Trainer) delivers the training to the learners, using the official Microsoft course material. At the end of the course, we send the course completion validation link to all learners (to help compute performance KPIs). We send the satisfaction survey via Metrics That Matter (MTM) (the link is sent to both the learners and the MCT). We issue exam vouchers to the learners. Specific Questions: Microsoft states that we must use the official Microsoft Learn content, which is freely accessible. Are we allowed to supplement this official material with our own custom training content and exercises for our learners? How does the voucher assignment process work on Pearson VUE? What specific information do we need to provide so that learners receive and can redeem them properly? We would like to offer our learners the option to finance this training through France's CPF (Compte Personnel de Formation). However, the certification file on France Compétences appears as inactive (RS5445). Is a renewal or re-registration planned for the French market? Can we publicly communicate our Microsoft Partnership (as a Training Services Partner) even if we have not yet reached the required KPIs listed in our Partner Center dashboard? Thank you in advance for your guidance and insights! Best regards,URGENT: Unable to see Request Achievement Code Button
Hello, I have found my MPN Location ID (logged in with my institutional account). I added this to the excel spreadsheet, copied the Learner Ready URL and visited the AI Bootcamp Promptathon page - a request achievement code button does not appear.Solved