Issue with AVD User Profile – FSLogix Not Recreating
Hi all, We have a user who has repeatedly reported that their settings and favorites are not loading in AVD. To troubleshoot, we deleted the user’s FSLogix profile from our storage account to allow it to recreate automatically. However, the profile is not being recreated. We are operating in a hybrid environment, and the user is part of a group assigned the Storage File Data SMB Share Elevated Contributor role. From the profile logs, we found the following error: FindFile failed for path: \\<redacted>.file.core.windows.net\userprofiles\<redacted>\Profile*.VHD (Account restrictions are preventing this user from signing in. For example: blank passwords aren't allowed, sign-in times are limited, or a policy restriction has been enforced.) What are some likely causes and additional troubleshooting steps we should take?
Mouse Click Offset Issue in Azure Virtual Desktop App on Windows 11 with Dual Monitors
We are experiencing a recurring mouse misalignment issue when using the Azure Virtual Desktop (AVD) Windows App on several Windows 11 clients. The problem occurs on devices with two external monitors and affects multiple users. Environment Windows version: 10.0.26200.6899 (Windows 11, 25H2) AVD Windows App: mainly version 2.0.757.0, some clients are on slightly different versions Hardware: Windows 11 PCs with two external monitors Display settings: both monitors at 1920x1080, 100% scaling Mac users (using the AVD app) report no issues Issue description The visual mouse pointer and the actual click position become misaligned inside the AVD RemoteApp session. For example, clicking on one item may select the item below it. This appears to be a rendering or coordinate-mapping issue within AVD when running inside the Windows App. Temporary workaround Minimizing the AVD window and then maximizing it immediately resolves the issue. This refresh/redraw action realigns the pointer and click coordinates. Questions Has anyone else seen mouse click offset issues in the AVD Windows App on Windows 11 25H2 with dual-monitor configurations? Are there known fixes, configuration adjustments, or recommended workarounds beyond the minimize/maximize redraw?
Mouse pointer disappearing over Word/Excel/Outlook in AVD
Hi We are seeing a strange issue on a bunch of session hosts where user over certain apps cannot see the mouse pointer in their full screen AVD sessions. Session hosts are running Windows 10 22H2 up to date (well to February B week release); user client up to date, I am not aware we had user ever report this prior to completely rebuilding a new host pool last autumn for the AppReadiness crashing issues. From what we can tell this only seem to happen with Microsoft Excel, Word and the Outlook compose window, the mouse pointer basically becomes transparent as you can't see it so it makes it hard to select text or cells accurately. Clients are mostly a mix of HP and Lenovo PCs micro PCs running Windows 10 22H2 and Windows 11 23H2 Enterprise on Intel 8th to 12th Gen CPUs and AMD Ryzen Pro CPUs with integrated graphics. Does anyone else see this or any ideas what might be causing it?
FSlogix Profile Disconnects
Hi, Just wondering has seen this issue with their AVD instances and FSlogix in regards to profile container disconnects. We have version 3.25.822.19044 and my theory is that computers that go into sleep mode (due to power timeouts) are not cleanly triggering the disconnect procedure for the container to be cleanly disconnected. We have noticed this by the users .VHDX.metadata file not deleting on their log off. It's also not releasing the Handles and Leases for their containers, making them sign in with a temp profile if they try again. We are just running a standard regedit profile setup based on this page, https://learn.microsoft.com/en-us/fslogix/concepts-configuration-examples Just seeing if anyone else has any fixes in place? Or is this a known issue. Thanks Josh.
AVD Single Session - Password is incorrect - lockout screen
Hi Guys, I hope you are all well. Recently I set up these policies for my AVD env: Set time limit for active but idle Remote Desktop Services sessions - Disabled Set time limit for active Remote Desktop Services sessions - Disabled Disconnect remote session on lock for legacy authentication - Disabled Disconnect remote session on lock for Microsoft identity platform authentication - Disabled The result is that the after some idle time session is not completely disconnected but AVD is being locking out, and that is good but - from lock screen I can't log-in again - I received info that the password is incorrect. In event viewer I see: Event ID 4673. From that place I can disconnect session, restart machine or add additional keyboard layout -> after I click "Update" I am being moved to Desktop, but still poor solution. Password is definitely correct, account is not being locked out/disabled. All machines are Entra ID Joined. Any ideas? Best regards, DamianHow to fix error in AVD with VMs not being added to host pool or AD
Problem Several users have commented and posted on different networks about the error that appears when adding virtual machines to their host pool, the error is when the VMs want to join to the AD. The first thing we need to know is that if we add or create a new hostpool (as in my case), the deployment will tell us Azure that everything is correct, that is, as if the machines have joined the AD. Here I show the deployment with everything correct. Now if we check the status of our hostpool machines, we will see that it tells us the total number of VMs and the option of which one we can connect to and which one we cannot. In my case we see that we can supposedly connect to one and not to the other. When testing the connection, it fails on both machines. This is normal since if we check the health status of both we see the following. Basically it tells us that there is a problem joining the domain with the VM. Solution Below I show the solution that has worked for me, from different tenants, different subscriptions that had the same problem. We are going to go to our subscription and in it, in the setting section, we are going to click on Resource provider as shown in the following image. Next we look for the provider "Microsoft.DesktopVirtualization" We select it and then click on "unregister" Now what we are going to do is re-register, that is, we click on "register" Confirm that register is correct again. Now we deploy AVD again and add the VMs we need to our Hostpool, and in this case I have chosen Enter ID to do the Join *you can select your preferens) Validate de new deployment As we see here, the deployment has also indicated that it was correct, so we are going to confirm it. Here we can see that we already have the machines ready for the session. I hope this helps you solve the problems you are having with VMs and hostpools.Hosting Desktop Applications in Azure
Hi, I have an Desktop Java Application. What are the solutions available in azure to make desktop applications available to users. Which needs to be accessed by multiple users. Currently below is the solution that we are using We have the package in Bastion servers. Bastion servers are accessed via P2S connection. We have SQL database hosted in VM and only app server can access it.
Dynamic RDP Properties Based on User's Location and Device Type
Hello! I am working with a client that currently uses Citrix SmartPolicies to update the RDP property of the remote machines based on if a user is connecting from a personal machine (not a client provided machine) and if the user is connecting from outside of the network (personal and client provided machine). So if, for example, they connect from a personal machine, the user cannot map printers, local drives, or have copy/paste functionality. I write this to ask if there's a possible way to do this in Azure Virtual Desktop. We've looked at Liquidware's ProfileUnity solution which can update these RDP properties based on AVD Session host properties like WMI classes, registry values, and environment variables. However, the only real discernable value we could find at the moment is $env:CLIENTNAME. We are looking for a secondary value to base filter on as the CLIENTNAME could be hacked pretty easily. Looking to see if anyone has had success in this type of scenario for a highly regulated company and what was your solution? If you used a third-party service, what was that service? Thanks!Bulk Start/Stop of Azure Virtual Desktop Session Hosts in a Host Pool via Single Trigger
Hi Community, We manage an Azure Virtual Desktop (AVD) host pool with a large number of session hosts (e.g., around 100), and we’re looking for a way to start or stop all session hosts in bulk using a single trigger—preferably via PowerShell or an API. Currently, we use a scheduled script that loops through each VM individually to start or stop them, but this approach doesn't scale well. We’ve noticed that the Azure Portal provides a one-click option to start or stop all session hosts in a host pool, and we’re trying to replicate that behavior programmatically. What We’re Looking For: A PowerShell command or script that can start/stop all session hosts in a host pool without iterating through each VM. If PowerShell doesn’t support this directly, is there an ARM template, Azure CLI command, REST API, or any other method that can be triggered from PowerShell to perform this bulk action? Any official documentation, community guidance, or examples from someone who has achieved this would be greatly appreciated. Goal: To simplify and optimize our automation by using a single command or API call to manage all session hosts in a host pool, rather than looping through each machine individually. Thanks in advance for your help and suggestions!
Windows App, pasting files hangs OS
Hi all, We’re experiencing an intermittent but frustrating issue when using the Windows App to connect to our Azure Virtual Desktop environment. Issue: When users attempt to copy and paste certain files from their local machine to the remote session, the operating system on the remote side hangs. The mouse still moves, and the clock continues to tick, but: -Start menu becomes unresponsive -Taskbar icons stop registering clicks -Desktop icons are frozen -No error messages appear This occurs sporadically and seems to affect files of varying sizes and types — 100KB up to 20MB. What we've tried: -Updating the Windows App to the latest version -Verifying clipboard redirection is enabled -Using MSTSC, and the Remote Desktop Store App. These work but don't support Session Pools, Remote -Apps, or SSO. -Using RemoteDesktop_1.2.6228.0 (MSI Install) Has the same issue as Windows App Environment: -Remote app hosted in Azure Virtual Desktop (AVD) -Users connecting from Windows 10/11 clients -Windows App version: 2.0.419.0, 2.0.420.0, and 2.0.500.0 All ideas welcome - is a major disruption to our business processes.
