Forum Discussion

shaaric's avatar
shaaric
Brass Contributor
Apr 01, 2026

Uninstalling Remote Desktop client closes users' Windows App connections

We have our users working from Windows App now to meet the 3/27 out of support date.  We are beginning to uninstall the Remote Desktop from their laptops and are finding it closes active Windows App connections on uninstall (of Remote Desktop).  That is less than ideal.  Looking to see if any way around that, but wondered if others had seen the same?  

2 Replies

  • Uninstalling the legacy Remote Desktop client may result in the termination of active Windows App sessions. At present, there is no supported method to prevent session closure during the uninstall process which is believed to be by design.

     

    https://learn.microsoft.com/en-us/windows-server/remote/remote-desktop-services/remotepc/uninstall-remote-desktop-connection?tabs=gui

     

    • shaaric's avatar
      shaaric
      Brass Contributor

      Thank you - just makes it tricky when you have users on the phone with customers... we'll have to put in a prompt to have them confirm the uninstall so it doesn't interrupt their work.