authentication
741 TopicsLooking for an on-prem MFA solution for Active Directory and RDP
Hi everyone, We're reviewing options for adding MFA to our on-premises Active Directory environment. Most of our users authenticate with Active Directory, while administrators also use RDP for managing Windows servers. Because part of our infrastructure is isolated from the Internet, we'd prefer an on-premises MFA solution instead of relying on a cloud-only service. Has anyone implemented something similar recently? I'm interested in hearing: Which solution did you choose? How difficult was the deployment? Did you run into any compatibility or performance issues? Is there anything you'd do differently if you were deploying it again? Any real-world experience or recommendations would be greatly appreciated. Thanks!44Views1like2CommentsVaihdoit uuteen puhelimeen. Authenticator ongelma
Vaihdoit uuteen puhelimeen. Microsoft Authenticator ei ole enää saatavilla vanhalla laitteellasi. Et voi kirjautua Microsoft 365 -työtilillesi, koska MFA-vahvistus vaaditaan. Sinulla ei ole pääsyä mihinkään vaihtoehtoiseen todennusmenetelmään. Tarvitset apua suomeksi, jos mahdollista.6Views0likes0CommentsCan the built-in "No account? Create one" link redirect to a custom sign-up page?
I'm using Microsoft Entra External ID with a built-in sign-in/sign-up user flow. On the Microsoft-hosted sign-in page, the "No account? Create one" link always redirects users to the default Entra sign-up page. I already have a custom registration page and would like this built-in link to redirect to my custom URL instead. Is there any supported way to customize the destination of this link in a built-in user flow? If not, could someone confirm whether this behavior is fixed by design? Thanks!25Views0likes0CommentsUnable to access our Microsoft Entra admin center
We cannot create a support request from the admin center because we cannot sign in Dear Microsoft Support Team, We are unable to access our Microsoft Entra admin center because even our administrator account, email address removed for privacy reasons, is being prompted for MFA, and we do not currently have access to the Microsoft Authenticator method required to complete the sign-in. As a result, we cannot access Entra ID / Microsoft 365 admin settings to reset MFA methods, issue a Temporary Access Pass, or re-register authentication methods for the affected users. Tenant/domain: itieurope.com Affected admin account: email address removed for privacy reasons Issue: MFA is required to sign in, but the Authenticator method is unavailable Impact: We are locked out of the tenant administration portal and cannot manage users or authentication methods We request assistance with one of the following recovery actions: Reset MFA methods for the administrator account email address removed for privacy reasons; or Enable re-registration of MFA for this account; or Provide a Temporary Access Pass or another Microsoft-approved recovery method so that we can regain administrative access to the tenant. We had force majeure, the only authenticator was on the phone, which was destroyed due to an unforeseen situation. (crashed) We are ready to verify domain ownership, provide billing information, tenant details, proof of identity, or any other information required to confirm that we are the legitimate owners/administrators of this Microsoft 365 tenant. Please escalate this as an urgent tenant lockout / admin access recovery issue. Kind regards, itieurope.com email address removed for privacy reasons50Views0likes1CommentNeed to Restore PST Files to Office 365 Mailboxes - What's the Best Approach
Hey everyone, I have a task coming up where I need to restore several PST files back into Office 365 mailboxes. Haven't done this before at this scale and honestly not sure where to begin. I've looked at Microsoft's native import service through Purview but I have a few concerns: Some of the PST files are quite large — not sure how well it handles that I need to restore only specific folders for some users, not the entire PST I'm worried about data consistency after the restore Would prefer something that doesn't require too many admin roles or complex setup For those who have done PST to Office 365 restores — what approach worked best for you? Any tools, tips, or things to watch out for that you wish you knew before starting?73Views0likes1CommentI received 2FA request but I can't identify the source
Since a couple of weeks, I've started received unwanted prompt on my phone to "confirm my identity": asking me to approve (second factor). Obviously, this isn't me and I reject those. At first, I was thinking it was just some phishing/stuffing attack, but I tried to find out how I could see those attempts and it is impossible to see "failed attempt" on the Windows Account web page or on the 2FA application. I have no clue how to investigate this, I would like to confirm what is the "source" of these attempts. Is there any way to have more extensive logs?39Views0likes2CommentsPHS staged rollout works for existing users but not new synced users
We are troubleshooting an Entra ID PHS staged rollout issue with a federated domain using a third-party WS-Fed IdP. The intended behavior is that normal federated users redirect to the IdP, while users in the PHS staged rollout group receive the Microsoft/Entra password prompt instead. Existing users in the staged rollout group continue to work correctly. They enter their UPN and receive the Microsoft password prompt. One known-good test user is not provisioned in the third-party IdP and still signs in successfully through the Entra password prompt, so the working path does not require the user to exist in the IdP. The issue is only with newly created AD-synced users. Newly synced users in the same staged rollout group are still being routed to the federated IdP at HRD instead of receiving the Entra password prompt. We’ve verified the staged rollout policy and group membership from Graph, confirmed the affected users are properly AD-synced with clean immutableID/sourceAnchor, and confirmed PHS is working. Federation metadata and HRD policies also look clean. Seamless SSO/AZUREADSSOACC was checked and remediated, but the behavior did not change. For failed attempts, there is no Entra sign-in log entry, including tenant-wide interactive and non-interactive logs. However, the federated IdP logs show a WS-Fed inbound request from login.microsoftonline.com for the affected user. That makes it look like Entra HRD is routing the user to federation before sign-in logging or token issuance. The issue started around an Entra Connect AD connector/DC-path change. We have since reverted the connector to the previous known-good configuration. After reverting, we created a clean-room test user with the correct UPN set before first sync, confirmed sync/PHS/sourceAnchor, added the user directly to the staged rollout group, and waited 60+ minutes. The clean-room user still redirected to the federated IdP instead of getting the Entra password prompt. So the current behavior is that established staged-rollout users still get the Entra password prompt, but newly created synced staged-rollout users are sent to the federated IdP by HRD. Has anyone seen staged rollout get into this state, where existing users work but new synced users remain on the federated HRD path despite valid rollout policy, group membership, synced password hash, and clean immutableID/sourceAnchor? Is there any known backend cache/state reset or escalation path for HRD/staged rollout routing?211Views1like4CommentsLost Backup with Microsoft Authenticator
Hello, I lost the phone where I had set up 2FA using Microsoft Authenticator for this email address. I had previously enabled cloud backup and have now tried to restore it to a new phone by carefully following the correct backup and recovery process. However, some very valuable and critical 2FA accounts are still missing and were not restored.58Views0likes2CommentsUnable to access Global Admin, username not recognised, need tenant recovery billing active
Unable to access Global Admin account for Microsoft 365 tenant. Username not recognised and I need tenant recovery. Billing is still active. I am the billing owner of a Microsoft 365 Business subscription for yutoriacupuncture.com.au but I have lost access to all Global Admin accounts. The original admin account email is returning “username may be incorrect”. No other admin or business emails are recognised. I have a business email associated with the admin account i can still log into. I recently briefly cancelled and reinstated my domain which may have affected tenant linkage. I also recently joined a university Microsoft 365 organisation which may be affecting sign-in routing? I have tried login.microsoftonline.com, admin.microsoft.com, password resets, and incognito browsers with no success. I have tried contacting support via phone and email but keeps cutting out, saying it can't identity me, or sends me into a loop hole with the support chat bot. I need Microsoft to escalate this to tenant recovery or Data Protection team to restore Global Admin access using billing and domain ownership verification.59Views0likes2CommentsLost Backup with Authenticator App
I recently changed phones and followed Microsoft’s documented process for transferring my Authenticator accounts. Before changing devices, I enabled cloud backup and confirmed that authenticator showed a successful backup dated 21 June. I then installed the app on the new phone, selected the recovery option, and signed in using the same Microsoft account. Both phones used the same operating system, and all required cloud settings were enabled. Despite this, only two of my seven accounts were restored on the new phone. The app on my old phone then stopped working. I disabled VPNs, cleared the cache, confirmed a stable internet connection, checked notification permissions, and ensured battery optimisation was not interfering. When none of this worked, I updated the app. After the update, the remaining account data had disappeared, leaving only the same two accounts restored on the new phone. I followed the correct backup and recovery process. The app confirmed that the backup had completed successfully, yet five of seven accounts were not restored. Is there any way to recover an earlier backup or should I assume that the data I need is lost because of this useless app?74Views0likes3Comments