audio
26 Topics- Unable to select microphone or speaker device in Microsoft Teams (Windows 10)Microsoft Teams is currently unable to make/receive calls due to the app being unable to set a Microphone or speaker device. The 'Audio Devices' profile within settings is set to 'Custom Setup' and no other option is available in the drop down (screenshot attached). When try to continue using the custom setup, no devices are available as the drop-downs are unclickable (screenshot attached). Other useful info: OS: Windows 10 - latest Microsoft Teams Version: 1.2.00.24753 (64 bit). It was last updated on 22/09/2019. I have uninstalled and re-installed teams. Audio devices work fine in all other applications No other application is using the devices when Teams is being tested.Solved604KViews6likes58Comments
- Microsoft Teams Bluetooth Headset No Sound When Using External MicI am currently on Windows 11 Build 22504.rs_prelease.211112-1650 and whenever I use Microsoft Teams Desktop (Version 1.4.00.29469 (64-bit), last updated on 2021-11-06) with my Taotronics TT-BH22 headset, I cannot hear anything from the headset's speakers in the call unless I use the headset's microphone. The two problems with using the headset's own microphone are that The audio quality becomes very poor for no reason I want to use my external Blue Yeti microphone instead of my headset microphone. The above picture is what I would like my Teams audio setup to be, with my Taotronics headphones as the speakers and my Yeti as the microphone. With this setup in a Teams call, although I can notice sound being played to my Taotronics via the sound control panel (see image below), I do not hear it. So I effectively cannot use my external microphone in Teams because I have a bluetooth headset mic, and when I use the bluetooth headset's microphone in Teams, the sound on the headset works, but it is of very poor quality. I have tried disabling the headset mic, but that doesn't fix the issue, as I still can't hear anything from my headphones. I've been able to use Teams on the browser without an issue, but I need the features on Teams Desktop since the browser version is limited.Solved55KViews5likes23Comments
- Microsoft Teams for Mac. Include computer soundAfter reading many articles on this new feature for MS Teams for Mac, I unfortunately discovered that it was not yet fully implement and/or was removed in its latest update. I am running version 1.4.00.4971 on a MacBook Pro and still have problems to find out how to include computer sound during my video conferences using MS Teams. It seems there is need to install a drive which would allow this new feature to work properly. However, I could not find it at all. I would appreciate any helpful feedback on this issue.2KViews2likes1Comment
- Teams incorrectly thinks my "volume level is too low"I am using my thunderbolt connected monitors' audio device. It is an audio device that has an analog volume control (i.e, it doesn't have HID volume controls). Every time I am in a Teams call, I see a popup window saying something like "Your volume level is low and you might not be able to hear... bla bla bla." Well, yes, if I go into my Teams Device settings - I see that the volume level is exactly Zero - and cannot be modified - no surprise to me. Can we fix this please? Surely Teams is able to see that there is not volume control for the active device? The popup message keeps appearing, right over peoples faces... it's a pain. Thanks.2.7KViews2likes1Comment
- Blasts of white noise when using Jabra Evolve 75 SE headset.When in a Teams call or Teams meeting after a couple of minutes I get a very loud blast of white noise in my headset. The blast is continuous and sometimes I can just about make out speech noises in it. Othertimes speech is audible but garbled like it's been scrambled somehow. If I leave and rejoin the meeting it is okay for maybe 30 seconds or so and then happens again. If I switch to another audio device (eg Laptop internal mic/speakers), even without leaving the meeting it all works fine through that device. Switch back to the Jabra and I get blasted eardrums within a minute or so. This only happens when using the Jabra, and it happens regardless of whether it is a USB, Bluetooth or JabraLink connection. The Jabra works fine with Zoom, and works fine as a bluetooth headset on my iPhone. No issues there. Only with MS Teams on Win11 System running Windows 11 Pro 10.0.22631 This headset is certified for MS Teams. Teams Software last updated 14th Oct 2024 Jabra headset with latest firmware.410Views1like0Comments
- Persistent Sound issue TeamsAfter some troubleshooting, and hearing that multiple of my colleagues have the same issue, I thought I'd share here. It basically kills teams as a conversational tool for me, and it appears to be a specific teams issue. Issue: Upon entering a call/teams-meeting all sound cuts out from all playback devices. The moment you leave a call, sound works again and you even hear the 'hang up' sound. Observations: It seems to block all sounds, I've tried with 2 separate BT devices. It blocks sound out, but the system appears to register sound unabated. The green bars in the volume mixer still go up and down for every application, including teams. To confirm this I made a loopback recording, and the sound is still registered by the system. Teams seems to make some sort of windows-override between the software and the hardware layer. Stops the moment you 'leave' the call, so it is an override that only occurs once you enter a call. Even if I choose the option 'join without audio', the issue happens. Only the desktop app affects it, the teams web interface doesn't make the issue. What I've tried: Rebooting worked once, but than the issue recurred after a few minutes Rebooting again stopped working to resolve the issue Re-installing sound devices make no difference, issue persists Re-installing teams once managed to solve the issue, but it recurred after a few minutes Re-installing teams stopped working to resolve the issue Switching or selecting different playback devices makes no difference. Disabling, or removing sound editing application (NVIDIA Broadcast) makes no difference.1.9KViews1like1Comment
- Audio quality poor when start meeting within teams but good when starting from outlookHello, I have a strange problem that is not consistent but happens more than 50% of the time. When I open a teams meeting within teams (from calendar or just joining a already started meeting) I can not hear at all what others are saying. The sound is totally distorted. I restart teams, try to enter meeting again several times but still do not work. ....but if I open the same meeting from the outlook calendar teams link->webpage->teams it always works. Why?1.4KViews1like1Comment