Forum Discussion
mkatsil
Apr 24, 2020Copper Contributor
Microsoft Teams disconnects headset after 30 Minutes of Call
Microsoft Teams disconnects headset after exactly 30 Minutes of Call
Windows 10
Microsoft Teams Version 1.3.00.8663 (64-bit). It was last updated on 4/15/20
Headset EDIFIER
Bluetooth
- ucastrobrCopper Contributor
- RobT005Copper Contributor
The Edifier headphones are comfortable and lovely to use EXCEPT they disconnect every 30 minutes (exactly every 30 minutes). When these are used on another computer, not using Windows 10, they do not disconnect.
This seems to be a Microsoft problem which somehow cannot be fixed.
- Scania1982Copper Contributor
I got the same problem. Mic got disconnect after 30min. Did you find a solution?mkatsil
- DaBeastCopper ContributorI'm having this exact same issue using Bose QC headset. Checked all the settings, works perfectly fine for about 30 minutes before getting an error message related to the mic. Have to turn the headset back on and off for the mic to work. Ridiculous. Anyone found a solution or know what's causing the problem?
- SwitishCopper ContributorMy headphone audio doesn't disconnect by my microphone is not longer connected seems to be consistently 30mins in a teams calls. Both for Bose QC35 ii and Steelseries 9x
- Hull_AussieCopper Contributor
mkatsil hi having same issue ,
After i turned off the midi access in teams it did seem to stabilise. But haven used enough to say for sure it has fixed isssue.
- TomSimmonsCopper Contributor
- Hull_AussieCopper ContributorTom
You find it under your icon settings devices. But the key fix was a firmware update to the headphone Bose 700. After firmware update have been very stable use around 4 6 hours a day now without issue.