Forum Discussion

Copper Contributor

Apr 24, 2020

Microsoft Teams disconnects headset after 30 Minutes of Call

Microsoft Teams disconnects headset after exactly 30 Minutes of Call Windows 10 Microsoft Teams Version 1.3.00.8663 (64-bit). It was last updated on 4/15/20 Headset EDIFIER Bluetooth

audio

microsoft teams

Hull_Aussie

Copper Contributor

May 07, 2020

mkatsil hi having same issue ,

After i turned off the midi access in teams it did seem to stabilise. But haven used enough to say for sure it has fixed isssue.

TomSimmons

Copper Contributor

Oct 02, 2020

Hull_Aussie

Hi,

How did you manage to disable the MIDI and dit it work longterm?

Thanks,

Tom

Hull_Aussie
Copper Contributor
Oct 19, 2020
Tom
You find it under your icon settings devices. But the key fix was a firmware update to the headphone Bose 700. After firmware update have been very stable use around 4 6 hours a day now without issue.
- RobT005
  Copper Contributor
  Mar 11, 2021
  This seems to be a Microsoft 10 issue. My friend has used the Edifier W800BT headphones on his laptop and I have used other headphones on my laptop with no problems. The Edifier W800BT headphones with Microsoft 10 is a problem. Have gone to power management tabs and disabled allowing power management to automatically switch off but still no fix.
  I am very frustrated
mkatsil
Copper Contributor
Oct 19, 2020
TomSimmons No fix after that change