The MSP guide to recurring revenue streams
AI is creating new opportunities for managed services providers (MSPs), but the opportunity goes beyond helping customers deploy the latest technology. As organizations adopt AI, they need ongoing help keeping their environments secure, governed, and ready for what comes next. Join Dux Raymond Sy, 17-year Microsoft MVP and Regional Director, for a practical conversation about turning those needs into recurring services for your managed service practice. Dux will explore opportunities around AI trust and security, Microsoft Intune, Microsoft Agent 365, and Microsoft Purview, and talk about how MSPs can build lasting customer value around them. Drawing on more than 20 years at the intersection of technology, business, and leadership, Dux works with organizations and partners around the world to move from AI experimentation to execution with security, governance, data readiness, and people at the center. Come ready for ideas you can take back to your business, plus the opportunity to learn and connect with fellow MSPs. How do I participate? Registration is not required. Add this event to your calendar and select Attend to receive reminders. Post your questions in advance, or any time during the live broadcast. The Microsoft Meetup for MSPs is a recurring online community session where Microsoft product teams and MVP practitioners share working guidance for managing customer tenants at scale. Bookmark the Microsoft Meetup for MSPs resource guide for future session dates and resources to help you on your journey.How to run a managed service practice in the AI era
AI is rapidly changing how you deliver services, support customers, and operate your business. Join us for September's Microsoft Meetup for MSPs to explore a practical operating model for MSPs navigating the AI era. Learn why secure, well-managed tenants and standardized operating practices are critical prerequisites for introducing AI into service delivery and engineering workflows. See how multi-tenant management tools, supported APIs, monitoring, automation, and generated documentation can help create repeatable and scalable operations across your customer base. We'll also examine the role of professional services automation as a system of record for requests, approvals, evidence, time tracking, and billing, showing how automation can be connected through governed workflows that improve consistency without sacrificing accountability. Finally, we'll look at where human oversight remains essential, including AI-generated scripts, policy changes, customer communications, and any workflow that impacts access, security, or client data. Successful AI adoption starts with fundamentals, not prompts. Leave with practical ideas you can implement immediately, including one data-control improvement, one tenant-standardization opportunity, and one workflow you can automate within the next 90 days. Resources Read the What's new for MSPs blog for practical guidance to help managed service providers grow with Microsoft. Take the survey! Help us plan future meetups that are relevant and useful for you. Download the slides from this September meetup. The Microsoft Meetup for MSPs is a recurring online community session where Microsoft product teams and MVP practitioners share working guidance for managing customer tenants at scale. Bookmark the Microsoft Meetup for MSPs resource guide for future session dates and resources to help you on your journey.APAC Fabric Engineering Connection Call
After a two‑week pause for FABCON & SQLCON - The Microsoft Fabric & SQL Community Conferences, we’re excited to welcome partners back for our first Fabric Engineering Connection call since the conference. Welcome back—and what a great way to restart the conversation! 🙌 This week’s sessions bring partners closer to the people building Microsoft Fabric, with timely insights and takeaways straight from FabCon. 🎙 What’s on the agenda: Fabric AI‑Powered Automation for Pro‑Developers (Americas & EMEA) presented by Evelina Alroy-Brin and Hasan Abo-Shally Recap of Data Warehouse announcements from FabCon presented by Rakesh Krishnan and Tino Tereshko 🇺🇦 🌍 Session times: Americas & EMEA: Wednesday, March 25 | 8–9 AM PT APAC: Thursday, March 26 | 1–2 AM UTC / Wednesday, March 25 | 5–6 PM PT These calls are a great opportunity to reconnect after FabCon, hear directly from engineering, and dig deeper into what’s new—and what’s next—for Microsoft Fabric. 👉 Participation is open to members of the Fabric Partner Community. Join here: https://aka.ms/JoinFabricPartnerCommunityAmericas & EMEA Fabric Engineering Connection
After a two‑week pause for FABCON & SQLCON - The Microsoft Fabric & SQL Community Conferences, we’re excited to welcome partners back for our first Fabric Engineering Connection call since the conference. Welcome back—and what a great way to restart the conversation! 🙌 This week’s sessions bring partners closer to the people building Microsoft Fabric, with timely insights and takeaways straight from FabCon. 🎙 What’s on the agenda: Fabric AI‑Powered Automation for Pro‑Developers (Americas & EMEA) presented by Evelina Alroy-Brin and Hasan Abo-Shally Recap of Data Warehouse announcements from FabCon presented by Rakesh Krishnan and Tino Tereshko 🇺🇦 🌍 Session times: Americas & EMEA: Wednesday, March 25 | 8–9 AM PT APAC: Thursday, March 26 | 1–2 AM UTC / Wednesday, March 25 | 5–6 PM PT These calls are a great opportunity to reconnect after FabCon, hear directly from engineering, and dig deeper into what’s new—and what’s next—for Microsoft Fabric. 👉 Participation is open to members of the Fabric Partner Community. Join here: https://aka.ms/JoinFabricPartnerCommunityAgentCon Hong Kong - Come One Come All for FREE
AgentCon is coming to Hong Kong! 🚀 The AI Agents Developer Conference lands on Saturday, 11 April 2026, at Hong Kong Institute of Information Technology (HKIIT) (VTC Tsing Yi Complex). If you're building with AI agents, automation, or intelligent systems, don't miss this gathering of developers, architects, and AI leaders for a full day of real-world sessions focused on designing, deploying, and scaling AI agents. Secure your spot ➡️ https://aka.ms/AgentconHongKong2026AgentCon Seoul - Come One Come All for FREE
AgentCon is coming to Seoul! 🚀 The AI Agents Developer Conference lands on Thursday, 16 April 2026, at Seoul National University. If you're building with AI agents, automation, or intelligent systems, don't miss this gathering of developers, architects, and AI leaders for a full day of real-world sessions focused on designing, deploying, and scaling AI agents. Secure your spot ➡️ https://aka.ms/agentconSeoul2026AgentCon London - Come One Come All for FREE
AgentCon is coming to London! 🚀 The AI Agents Developer Conference lands on Wednesday, 22 April 2026, at London Southbank University If you're building with AI agents, automation, or intelligent systems, don't miss this gathering of developers, architects, and AI leaders for a full day of real-world sessions focused on designing, deploying, and scaling AI agents. Secure your spot ➡️ https://aka.ms/agentconLondon2026AgentCon New York - Come One Come All for FREE
On March 9, 2026, #AgentCon lands at Nasdaq, Times Square, bringing together developers, engineers, and innovators shaping the future of AI agents. Expect deep‑dive talks, hands‑on learning, practical demos and plenty of networking with the AI community. This isn’t just another AI event, it’s where builders meet to talk real code. ➡️ Register now!APAC Fabric Engineering Connection
Excited to share what’s ahead for this week’s Fabric Engineering Connection sessions — your weekly opportunity to hear directly from the Microsoft Fabric engineering teams and stay ahead of what’s coming next in the platform. 🎙️ Featured Topics & Speakers: 🔧 Updates on DBT Job Abhishek Narain, Principal PM Manager 🤖 Upcoming Capabilities in Fabric Data Agents Misha Desai, Principal Product Manager Virginia Roman, Senior Product Manager Shreyas Canchi Radhakrishna, Product Manager 🌍 Americas & EMEA 📅 Wednesday, February 25 ⏰ 8:00–9:00 AM PT 🌏 APAC 📅 Thursday, February 26 ⏰ 1:00–2:00 AM UTC (Also available Wednesday, February 25, 5:00–6:00 PM PT) Whether you're deep in deployment, scaling customer workloads, or exploring new Fabric capabilities, these sessions are packed with insights to help you accelerate your practice. 👉 Not yet part of the Fabric Partner Community? Join here: https://lnkd.in/g_PRdfjt Let’s keep learning, building, and shaping the future of Fabric—together. 💡Americas & EMEA Fabric Engineering Connection
Excited to share what’s ahead for this week’s Fabric Engineering Connection sessions — your weekly opportunity to hear directly from the Microsoft Fabric engineering teams and stay ahead of what’s coming next in the platform. 🎙️ Featured Topics & Speakers: 🔧 Updates on DBT Job Abhishek Narain, Principal PM Manager 🤖 Upcoming Capabilities in Fabric Data Agents Misha Desai, Principal Product Manager Virginia Roman, Senior Product Manager Shreyas Canchi Radhakrishna, Product Manager 🌍 Americas & EMEA 📅 Wednesday, February 25 ⏰ 8:00–9:00 AM PT 🌏 APAC 📅 Thursday, February 26 ⏰ 1:00–2:00 AM UTC (Also available Wednesday, February 25, 5:00–6:00 PM PT) Whether you're deep in deployment, scaling customer workloads, or exploring new Fabric capabilities, these sessions are packed with insights to help you accelerate your practice. 👉 Not yet part of the Fabric Partner Community? Join here: https://lnkd.in/g_PRdfjt Let’s keep learning, building, and shaping the future of Fabric—together. 💡
