admin
26 TopicsNew Outlook - PST file cannot reopen and PST search not working
Hi, Issue 1 – One PST file cannot be reopened I have two PST files, PST A and PST B. PST A can currently be opened and browsed normally in New Outlook. PST B was previously opened in New Outlook and I was able to browse the folders and emails. However, after I closed/removed PST B from New Outlook, I am now unable to open/add the same PST file again. The PST file can still be opened using Classic Outlook. If the PST format is unsupported or too old for New Outlook, why was New Outlook able to open and browse it previously before I closed it? Could this be related to the PST format (ANSI vs Unicode), PST corruption, or a limitation/bug in New Outlook? Issue 2 – Unable to search emails stored in PST For PST A, I can open the PST and manually browse and read the emails in New Outlook. However, when I use Search, emails stored inside the PST do not appear in the search results. This is referring to searching for the email/message itself, not searching for attachments. The same PST can be searched using Classic Outlook. My understanding is that New Outlook now supports searching emails stored in PST files. Is PST search fully supported, or are there still limitations compared with Classic Outlook? I would appreciate any advice on how to troubleshoot both issues, especially whether there is a way to verify PST compatibility with New Outlook.190Views0likes1CommentTrying to send/receive by "synchronising bin" prevents receiving or sending
I have a problem with synchronising. When I open Outlook it will synchronise my inbox but thereafter it says "synchronising bin" and will remain like that for the rest of the day. The only way to receive or send is to switch off my computer and restart. How do I stop "synchronising bin"?232Views0likes4CommentsMicrosoft Authenticator - after toggling Screen Lock on Phone
Hello all, I am going crazy over this and really need help urgently. I made my account 'passwordless' and depended on 'MS Authenticator App' to login. I was trying to take back up of my phone and thus turned off screen lock temporarily. When I turned it On again, MS Auth app won't let me sign-in. So, I tried to use the copilot and it asked me to use my 'account recovery code'... which I did and then this is the message I get: ---------------------------------------------------- Because you turned on two-step verification, you need up-to-date security info to sign in to your account. During the waiting period you will not be able to sign in to sites or services with your Microsoft account, but will be able to sign in to devices or use your existing app passwords. You can avoid the wait by: Using a trusted device. If you have a device that doesn't require codes, use it now and update your security info. Finding your security info. Any chance it isn't entirely lost? [I just need to reattach/re-enable phone auth/my account using a QR scan] ------------------------------------------------------- Copilot also asked me to remove the hotmail account from my auth-app, restart the phone and try to access the security page to scan the QR code and re-enable the auth through phone. Now here's the thing. Although I am in my email account [it was already open in my browser - and it did not log-off automatically] I am unable to access the security page on my microsoft account unless I approve it via my Auth App. And my Auth App doesn't have the Hotmail account, because Copilot asked me to remove it and re-attach it. I'm stuck in a loop. Text Messages are limited to few attempts, so no luck there either.395Views0likes2CommentsLocked out of Device. In need of assistance.
TLDR: Am being force to verify account that is on my laptop, to log in my laptop. What to do. Context I recently got a laptop, and it required a mircosoft account/email, I didnt know how it worked and made a account called mailto:email address removed for privacy reasons thinking I was making a account. It just let me do that and ask me to verify later. Once I was in my new laptop I started using and then realized I needed a actual account so I made mailto:email address removed for privacy reasons which was my new real account. However recently (i think i remeber it needing to verify after 7 days) the pin is no longer avaible and to make the pin work again, I needed to was to sign in to my mailto:email address removed for privacy reasons which was fine I had my password however it says susipous acitivty requires email verficition to my original fake mailto:email address removed for privacy reasons I try fixing it and which on aka.ms/pwr and account.live.com/proofs/marklost and it only lets me reset my password and attach a passkey which I did but when I try to log into the outlook account and get the password and passkey right it STILL REQUIRED ME TO VERIFY with my fake mailto:email address removed for privacy reasons account. Am I screwed, do I need to get a fresh boot of windows and wipe my storage or smt or is there a representive that can remove the fake email. Any help is appreciated please and thank youSolved401Views0likes2CommentsAccount Locked: Recovery Form Automatically Rejected (Need Human Assistance)
Hello, I am trying to regain access to my old Microsoft account, br**mailto:email address removed for privacy reasons. Unfortunately, I have forgotten the password and I no longer have access to the phone number linked to the account. I completed the Microsoft account recovery form and provided as much information as possible. However, I received a message saying that the information I provided was insufficient to verify that I own the account. I understand the importance of account security, but I am not sure what else I can do to prove that the account belongs to me. Is there another way to verify my identity or contact Microsoft Support for help? Thank you for your assistance.313Views0likes2CommentsUser can't see some emails after loading PST
Recently I helped a user migrate from an IMAP mail to Outlook. I downloaded the PST file from the old IMAP account and loaded the file into his new account, all in Classic Outlook as this user refuses to use the new Outlook. However, during the load of old mail he would stop receiving any new mail. To fix this I created a new profile and that did allow new mail to arrive, however, the mail from the backup didn’t show. I then loaded the backup into the new Outlook and it only loaded mail up to 2022. After this, we loaded the PST into Outlook Classic on a different device as to not disrupt workflow, but that also didn’t solve the issue. I loaded the PST file into a testing account, and it did load all the files, from 2020 to the date the file was created.305Views0likes2CommentsOutlook.de DKIM and DMARC records broken
Outbound mail from outlook.de carries a DKIM-Signature with d=OUTLOOK.DE; s=selector1, but the corresponding DNS TXT record at selector1._domainkey.outlook.de does not exist. This causes receiving servers to report dkim=permerror (no key for signature). To reproduce: Send a mail from any @outlook.de account Check the DKIM-Signature header — it references selector1 Run: dig TXT selector1._domainkey.outlook.de — no record returned The domain outlook.de also has no DMARC record published (dmarc=none). Some header information: Received: by 2002:a05:6a11:e41c:b0:73b:6833:703f with SMTP id em28csp1732536pxc; Tue, 21 Jul 2026 07:23:10 -0700 (PDT) [...] ARC-Authentication-Results: i=2; mx.google.com; dkim=permerror (no key for signature) header.i=@OUTLOOK.DE header.s=selector1 header.b=mWWTJtqO; arc=pass (i=1); spf=pass (google.com: domain of email address removed for privacy reasons designates 2a01:111:f403:d20f::3 as permitted sender) [...] I leave out DNS this time as the discussion was marked as spam, but you can easily check it yourself: dig TXT selector1._domainkey.outlook.de and dig TXT _dmarc.outlook.de return no entries as all. So obviously the DNS records are not published. This leads to bad email reputation - so emails are either in SPAM folders or get rejected completely. Can someone from MS look into this and fix it. This is at least the case since June 2026 - see also https://borncity.com/blog/2026/07/02/patzt-microsoft-bei-dkim-fuer-outlook-de/ (which is in German unfortunately) - but that is the exact issue.266Views0likes5Comments腾龙公司游戏官网
现场负责人威性【 u a a 2 2 0 0】 🐧 【 3 9 8 1 1 1 5 1 0 1】 1、注恻流程详细了解微信: 【a a 9 9 9 5 521 1 1 】 开设腾龙公司的账户通常涉及以下几个步骤, 2、填写申请表格,您可以在腾龙公司的官方网站-点——浏览器——上下载并填写申请表格,或直接在腾龙公司的营业现场部填写。 3、提交开户所需文件:完成申请后准备所需的文件,这通常通过身份证明文件以及地址证明文件、银行账户信息等。这些文件需要提交给腾龙公司,可以选择在营业部现场提交或通过邮寄方法提交。 4、开设账户,提交必要的文件后,您需要按照腾龙公司的指示进行开户流程,这可能包括提供手机号码、验证短信、设置密码等步骤。 5、账户验证,完成所有必要的信息并同意相关协议后您的账户即可开通。 6、请注意,具体的开户流程可能因公司和地区的不同而有所不同,因此建议直接访问腾龙公司的官方网站获取最准确的信息107Views0likes0Commentsnew mail-account automatically forwards external mails to internal address
Hi, last week I created a new mail-account to our outlook-users and added a mail-license. Only internal mails was received in the new inbox and after troubleshooting and using mail-trace I discovered that the mails was forwarded to another internal inbox. This is not something that is configured anywhere in the mentioned settings when trying to troubleshoot forwarding-issues. How do I turn this off, so that my new employee can receive external e-mails. We don't have any policies or rules set up, that should trigger this behavior. Regards Lars213Views0likes2Comments