TEAM CLIENT

14 Topics

Teams app crashes when sharing the screen
Hi All I'm currently running the Teams app 1.3.00.13565 (64 bit) running on Windows build 19042.388 (Version 20H2) and when I am on a call and share a screen (tested with entire screen or specific app) the teams app completely crashes. I've checked in the event log and am consistently seeing the following entry when the crash happens: ==== Windows cannot access the file for one of the following reasons: there is a problem with the network connection, the disk that the file is stored on, or the storage drivers installed on this computer; or the disk is missing. Windows closed the program Microsoft Teams because of this error. Program: Microsoft Teams File: The error value is listed in the Additional Data section. User Action 1. Open the file again. This situation might be a temporary problem that corrects itself when the program runs again. 2. If the file still cannot be accessed and - It is on the network, your network administrator should verify that there is not a problem with the network and that the server can be contacted. - It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer. 3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER. 4. If the problem persists, restore the file from a backup copy. 5. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for further assistance. Additional Data Error value: 00000000 Disk type: 0 ==== There is actually 2 Application errors, and a Windows Error Reporting entry that come in unison. If anyone could help it would be much appreciated, as this is stopping me from being able to fully work at the moment Thanks in advance Mark
Solved
MarkMiddlemist_Mercato
Jul 17, 2020 Place Microsoft Teams
123KViews
2likes
28Comments
Delay Receiving Messages MS Teams
Hey community, Some of the users in our organization have complaints receiving new messages on MS Teams. They receive an email notification but the message appears on Team later. I tried to remove the files from (%appdata%\Microsoft\teams) as stated in the below link. Not sure if the problem is solved but I don't see anyone's picture on Teams after deleting all the files. (Screenshot attached) https://techcommunity.microsoft.com/t5/microsoft-teams/ms-teams-delay-dm-s/m-p/1496395#M63835 Will deleting content from below folders work? * %appdata%\Microsoft\teams\application cache\cache * %appdata%\Microsoft\teams\blob_storage * %appdata%\Microsoft\teams\Cache * %appdata%\Microsoft\teams\databases * %appdata%\Microsoft\teams\GPUcache * %appdata%\Microsoft\teams\IndexedDB * %appdata%\Microsoft\teams\Local Storage * %appdata%\Microsoft\teams\tmp Does anyone have the same problem? Thanks in advance.
Solved
NT4747
Jul 05, 2020 Place Microsoft Teams
61KViews
0likes
4Comments
Missing or Delayed notifications
I'm posting a new thread to draw some attention to this. I've seen nearly a dozen times in our organization a Chat or @ mention not reach the destination user on the desktop app. No message in the thread, and no notification to go with it. We have found that the message does show up on the portal, and if we quit the app and relaunch, the user then gets all updates. Some other community members are reporting the same issue recently: https://techcommunity.microsoft.com/t5/Microsoft-Teams/Why-are-some-people-consistently-not-getting-messages-in-Teams/m-p/862009/highlight/false Is this a known issue that is being worked on? I cannot move us off of Skype until I know users will consistently receive messages.
Solved
Eric_H
Sep 24, 2019 Place Microsoft Teams
51KViews
1like
17Comments
Teams using what proxy settings?
Hi guys, I'm having below error message when attempt to login teams via IE/chrome/firefox. However, seem to be fine with Microsoft Edge. I have whitelisted the IP provided by Microsoft in our Firewall, why do we still having this issue?
min777
May 15, 2020 Place Microsoft Teams
36KViews
0likes
1Comment
No one in the Teams Meeting can access Meeting Notes accept me who started the Meeting Notes
I have a problem with Meeting Notes in Teams... In a Meeting, I start the Meeting Notes, no one else can access the Meeting Notes accept me! After the Meeting only I can access the Meeting Notes... Is there something I´ve missed?
Solved
Mikael Boustedt
Dec 08, 2020 Place Microsoft Teams
19KViews
3likes
6Comments
Teams Windows Desktop Clients are reverting to earlier versions
Teams Windows Desktop Clients are reverting to earlier versions (example: 1.3.00.19173) and then the user is notified "Looks like you're on an older version of Teams. Update in ## days to continue using the App. Download." Updating is performed by clicking on the Download button. But then the version that is loaded is still older than what we have seen recently (1.3.00.28779) and not near any of the recent versions. Note: forcing the update does not work in this instance and cleaning the Teams cache doesn't assist either.
LaurieBeamish
Jan 19, 2021 Place Microsoft Teams
9KViews
1like
3Comments
Clicking on MS Teams link asks for Microsoft account
Hi, In our company we have experienced multiple times a problem with MS teams links. Specifically, when user clicks on MS teams link, system should open meeting log in page where it prompts for an username, but instead it opens MS account log in page. These links usually are sent from outside (partners, clients etc) and not all users have MS teams accounts under our organization (im not sure how its properly called). When I myself create a meeting and send our people Teams link, never i have seen this problem. I have tried to understand it, but i fail and this is one of the things that drive me mad about all social distancing apps. This problem can occur on both web based and desktop based Teams clients. Sometimes it occurs only on one of them. No consistency here. Anyone has experiences with this?
Rihards1982
Nov 13, 2020 Place Microsoft Teams
4.6KViews
0likes
1Comment
Teams from China
Will Teams traffic block by Great Firewall of China if Tenant is in Europe?
Pankaj Kumar
Aug 14, 2019 Place Microsoft Teams
4.2KViews
0likes
1Comment
Teams headset test okay not working in call
Hi, I have problems with using my headset in Teams. When I select the appropiate device and start a test conversation, both speaker and microphone work fine. However if I start a real conversation, I cannot hear the other nor can the other hear me. The problem persists after restarting Teams and even after a full system restart. Any suggestions? Thanks for your time!
Woestijnrat
Feb 25, 2021 Place Microsoft Teams
2.9KViews
0likes
5Comments
Microsoft Teams video calls Pinning Users
In Microsoft Teams video calls, pinning a user(s) only displays those pinned users. With a max of only 4 video screens on display, if 1 user is pinned, only that 1 user’s video screen appears, and cannot show 3 other faces of those who may be coming “in and out” depending if they are speaking. The same happens with 2 users, 3 users, etc. Is there any way to pin a desired amount of users and have the remaining “screen real estate” (4 minus the # of pinned screens) show up? This will be particularly useful if you would like to pin the host / chair of the meeting but keep other speakers in rotation
Sayeed_Sediqi
May 07, 2020 Place Microsoft Teams
2.7KViews
1like
1Comment