Headsets plays dial tone sound
Hi Has others notified that when you are having Skype for Business and Microsoft Teams on the same workstation, in some scenarios the headset start playing the dial tone. Microsoft have the following page to describing the issue: Skype for Business plays a dial tone during a Teams call, but at least on our end this issue has been away quite many months, or years even. But suddenly this issue is here again and wondering why..? Also it looks that those solutions seems to be not help.
Island users can't communicate with externals using Skype client
I have a customer who is on S4B on prem (all users homed on prem) and some users also have the Teams client (https://docs.microsoft.com/en-us/SkypeForBusiness/hybrid/plan-hybrid-connectivity#implications-of-the-retirement-of-skype-for-business-online). Those users with Teams can initiate a Skype chat with external users (federation) but the recipients (in TeamsOnly) cannot reply to that conversation. Instead they get this message and by clicking the link it takes them to a new native Teams chat where they can write to the user in Island The user in Island receives the message in the Teams client (which shouldn't happen) but they cannot reply in that chat. they the get message "Due to org policy changes, this chat is no longer available. Continue with Skype for Business" I have read a few sources in MS docs where it says that users in Island mode communicating with external (federation) should receive all messages in S4B client. Routing for federated chats and calls differs from in-tenant routing in that Islands users will always receive a federated communication in Skype for Business. This is because the federated partner may not yet be using Teams. Routing to Skype for Business for any islands mode recipient ensures messages will always be received. Routing to Teams could potentially result in missed communication if the intended recipient does not use Teams. https://docs.microsoft.com/en-us/microsoftteams/coexistence-chat-calls-presence#federated-routing-for-new-chats-or-calls
External chat disabled after s4b onpremise to teams migration
We have shutdown skype for busines server . Done below steps 1. changed all the dns configuration 2.changed coexistence mode in teams admin center to teams only. 3. Enabled external chat settings in teams admin center. Now when users tries to chat with external user it shows "chat is disabled , This user is currently using Skype for Business". when I checked teams admin center and powershell command I got following results. Teams admin center : Interpretedusertype: HybridOnPremEnabledUserWithSfBAnd Teams License Powershell results : Hosting provider : srv: Interpretedusertype: hybridonpremteamonlyuser (Attached) Only for few user external chat is working and the configuration is as follows Teams admin center : Interpretedusertype: HybridOnlineEnabledUserWithSfBAnd Teams License Powershell result: Hosting provider : sipfed.online.lync.com Interpretedusertype: AADConnectEnabledonlineteamonlyuser (Attached). Please advice how to fix this issue.
Busy signal on outbound call to PSTN
We have a user configured to the point where they now have a dialpad in their Teams client. We have an auto-attendant created and when we dial into that number, we can transfer the call to the user's Teams client successfully. However, when we try to make a call out to the PSTN we just get a "Unavailable The person you're trying to reach isn't available. Try again later." The user has a Microsoft calling plan assigned and we are not using direct routing. We can't see anything that could be the issue since everything seems to be in order. Here are some parameters from the user: Phone number type: Online OnPremEnterpriseVoiceEnabled: False HostedVoiceMail: True EnterpriseVoiceEnabled: True TeamsVoiceRoute: False OnPremLineURIManuallySet: True VoicePolicy: BusinessVoice TeamsUpgradeEffectiveMode: TeamsOnly DialPlan: US LocationPolicy: US HostedVoicemailPolicy: BusinessVoiceAuto Attendant - Hybrid Application Endpoint wont push Tel/LineURI to Teams
Hi, So weve created a few Teams Auto Attendants and Call Queues now. I created a new one and i just cannot get Teams to pull the phone number from the hybrid application endpoint. hybrid application endpoint is created on sfb-onprem (no errors when assigning the LineURI) resource account appears in Teams admin Virtual phone system licence is added to the resource account several sync cycles later the number is empty and using 'Assign' doesnt give me the option to select it either I thought i had it as there were some users assigned the same head number with a unique extension portion. I cleared those and nothing. I even created a new resource account and its the same. Any ideas?What it takes to setup Microsoft Teams Rooms over existing CISCO Rooms setup?
Helo, Can you please share, how to use Microsoft Teams rooms over existing CISCO setup in rooms? Is it possible? If yes, what it takes to setup? Does it require extra device? config setup ? does it has to be replaced existing CISCO setup with Microsoft Teams certified devices? Can you please clarify? Thanks,
