OneDrive Office Hours | January 2026
There’s no better way to start the new year than listening, learning, and taking action! OneDrive Consumer Office Hours are back this January, creating space for open conversation around the latest updates and how they support the way you use your files every day. In this month’s session, we’ll walk through what’s new and open the floor for questions, feedback, and shared experiences.
Shared OneDrive for Charity Management Team
We are a small charity running a Village Hall in the UK. A few of the trustees form a Business Team that run the hall day to day. All of these have Office 365 personal or family subscriptions to use word outlook etc on their own laptops. The charity itself has Office 365 Business Basic Grant subscription. This give us Exchange email, OneDrive, Teams and SharePoint plus a few other bits. We currently store all our charity documentation on a free 15Gb OneDrive dating back to SkyDrive when first adopted. Each member of the team has their own charity Microsoft account and email e.g. email address removed for privacy reasons or email address removed for privacy reasons etc, etc. I want to migrate this data onto an Office 365 Business OneDrive that is shared with this Business Team Here's the rub. As most users have a personal subscription and data saved on their own OneDrive keeping the two separate is problematic. Because Microsoft credentials are so tightly integrated between the OS and Office if they try and sign in to the existing OneDrive it takes them to their own private OneDrive. To work around this they have to use an Incognito browser session in order to log in. I am aware you can create a shared OneDrive for teams as described https://support.microsoft.com/en-gb/office/create-a-new-shared-library-from-onedrive-for-work-or-school-345c8599-05d8-4bf8-9355-2b5cfabe04d0 which should allow them to access this OneDrive by using their own credentials as above (email address removed for privacy reasons etc) but if they log in to this shared OneDrive once, and on the prompt that comes up at log in select "Stay logged in", can they keep visiting the site without logging in again and will they then have to use an incognito browser session to access their own personal OneDrive? Sorry this is so complicated but its been a nightmare trying to keep this working Many thanks John
InvalidRequest Error for Attachments in Personal Microsoft Lists
Hello Community, I’m experiencing a persistent issue with Microsoft Lists (personal account, accessed via web on Windows 11 using Microsoft Edge). Problem: All attachments in my personal Lists return the following error when clicked: {"error":{"code":"invalidRequest","message":"Invalid request"}} This happens for both my oldest and recently uploaded attachments. This does NOT happen to NEW list items as of today and onwards I verified that attachments were successfully uploaded at the time, but now none are accessible. Age of my uploads stretch from 2023 to this time Environment: Windows 11 (fully updated) Microsoft Edge (latest version) Lists accessed via web (not the app) Personal Microsoft account (not work/school) No recent migration, rename, or permissions changes. Steps Tried: Renamed the list (removed special character “ø” from the name). Uploaded new attachments Checked that both my sub-items are inaccessible (attachment and personal attachment fields used separately from item to item. No double uploads) Checked OneDrive and Recycle Bin — no attachments visible. No access to “Site contents” since this is a personal account. Questions: Is this a known issue with personal Lists attachments? Are attachments stored in a hidden folder in OneDrive/SharePoint for personal accounts? If so, what is the usual path? Is there any way to recover these attachments or fix the invalidRequest error? Impact: I used Lists to manage and store receipts, and now all attachments appear broken. This is critical for my workflow. Any guidance or escalation would be greatly appreciated!sharedWithMe returns only one item
A request from a standalone application to the https://learn.microsoft.com/en-us/graph/api/drive-sharedwithme endpoint returns only one item. Scopes used for authorization are: files.readwrite.all, group.readwrite.all, sites.readwrite.all, offline_access user.read When calling the same endpoint https://developer.microsoft.com/en-us/graph/graph-explorer, all shared items are returned. Result from application: { "@odata.context": "https://graph.microsoft.com/v1.0/$metadata#Collection(microsoft.graph.driveItem)", "value": [ { "createdDateTime": "2025-11-13T18:48:46Z", "id": "700DF30854FEF749!sd0cb731281c141acb1bf78fed133f933", "lastModifiedDateTime": "2025-11-13T18:48:46Z", "name": "saĝa-simio", "webUrl": "https://onedrive.live.com?cid=700df30854fef749&id=700DF30854FEF749!sd0cb731281c141acb1bf78fed133f933", "size": 0, "createdBy": { "user": { "email": "email address removed for privacy reasons", "id": "email address removed for privacy reasons", "displayName": "Saĝa Simio" } }, "lastModifiedBy": { "user": { "email": "email address removed for privacy reasons", "id": "email address removed for privacy reasons", "displayName": "Saĝa Simio" } }, "fileSystemInfo": { } Note that only one item is returned. Result from Graph Explorer: { "@odata.context": "https://graph.microsoft.com/v1.0/$metadata#Collection(microsoft.graph.driveItem)", "@microsoft.graph.tips": "Use $select to choose only the properties your app needs, as this can lead to performance improvements. For example: GET me/drive/microsoft.graph.sharedWithMe?$select=audio,bundle", "value": [ { "createdDateTime": "2025-11-13T18:48:46Z", "id": "700DF30854FEF749!sd0cb731281c141acb1bf78fed133f933", "lastModifiedDateTime": "2025-11-13T18:48:46Z", "name": "saĝa-simio", "webUrl": "https://onedrive.live.com?cid=700df30854fef749&id=700DF30854FEF749!sd0cb731281c141acb1bf78fed133f933", "size": 0, "createdBy": { "user": { "email": "email address removed for privacy reasons", "id": "email address removed for privacy reasons", "displayName": "Saĝa Simio" } }, "lastModifiedBy": { "user": { "email": "email address removed for privacy reasons", "id": "email address removed for privacy reasons", "displayName": "Saĝa Simio" } }, "fileSystemInfo": { "createdDateTime": "2025-11-13T18:48:46Z", "lastModifiedDateTime": "2025-11-13T18:48:46Z" }, "folder": { "childCount": 1, "view": {} }, "remoteItem": { "createdDateTime": "2025-11-13T18:48:46Z", "id": "700DF30854FEF749!sd0cb731281c141acb1bf78fed133f933", "lastModifiedDateTime": "2025-11-13T18:48:46Z", "name": "saĝa-simio", "size": 0, "createdBy": { "user": { "email": "email address removed for privacy reasons", "id": "email address removed for privacy reasons", "displayName": "Saĝa Simio" } }, "fileSystemInfo": { "createdDateTime": "2025-11-13T18:48:46Z", "lastModifiedDateTime": "2025-11-13T18:48:46Z" }, "folder": { "childCount": 1, "view": {} }, "lastModifiedBy": { "user": { "email": "email address removed for privacy reasons", "id": "email address removed for privacy reasons", "displayName": "Saĝa Simio" } }, "parentReference": { "driveType": "personal", "driveId": "700df30854fef749" }, "shared": { "scope": "users", "sharedDateTime": "2025-11-13T19:16:19Z", "owner": { "user": { "id": "700df30854fef749", "displayName": "Saĝa Simio" } }, "sharedBy": { "user": { "email": "email address removed for privacy reasons", "id": "email address removed for privacy reasons", "displayName": "Saĝa Simio" } } }, "sharepointIds": { "listId": "a5aff78d-98ee-4b34-b35b-f4fe365ebd74", "listItemId": "184", "listItemUniqueId": "d0cb7312-81c1-41ac-b1bf-78fed133f933", "siteId": "87dbe7ee-ae0c-4854-82e7-d56d982fef54", "siteUrl": "https://my.microsoftpersonalcontent.com/personal/700df30854fef749", "webId": "9d8b91c3-b0b9-45d1-83e4-17babde0d1dc" } } }, { "createdDateTime": "2025-11-13T18:24:59Z", "id": "D26CADA368C1131F!116", "lastModifiedDateTime": "2025-11-13T18:24:59Z", "name": "Beastie", "webUrl": "https://onedrive.live.com?cid=d26cada368c1131f&id=D26CADA368C1131F!116", "size": 0, "createdBy": { "user": { "email": "email address removed for privacy reasons", "id": "email address removed for privacy reasons", "displayName": "Faerie Graceful" } }, "lastModifiedBy": { "user": { "email": "email address removed for privacy reasons", "id": "email address removed for privacy reasons", "displayName": "Faerie Graceful" } }, "fileSystemInfo": { "createdDateTime": "2025-11-13T18:24:59Z", "lastModifiedDateTime": "2025-11-13T18:24:59Z" }, "folder": { "childCount": 1, "view": {} }, "remoteItem": { "createdDateTime": "2025-11-13T18:24:59Z", "id": "D26CADA368C1131F!116", "lastModifiedDateTime": "2025-11-13T18:24:59Z", "name": "Beastie", "size": 0, "createdBy": { "user": { "email": "email address removed for privacy reasons", "id": "email address removed for privacy reasons", "displayName": "Faerie Graceful" } }, "fileSystemInfo": { "createdDateTime": "2025-11-13T18:24:59Z", "lastModifiedDateTime": "2025-11-13T18:24:59Z" }, "folder": { "childCount": 1, "view": {} }, "lastModifiedBy": { "user": { "email": "email address removed for privacy reasons", "id": "email address removed for privacy reasons", "displayName": "Faerie Graceful" } }, "parentReference": { "driveType": "personal", "driveId": "d26cada368c1131f" }, "shared": { "scope": "users", "sharedDateTime": "2025-11-13T18:41:30Z", "owner": { "user": { "id": "d26cada368c1131f", "displayName": "Faerie Graceful" } }, "sharedBy": { "user": { "email": "email address removed for privacy reasons", "id": "email address removed for privacy reasons", "displayName": "Faerie Graceful" } } }, "sharepointIds": { "listId": "5d31fd1e-38af-4117-b637-c1a0f7d5ca95", "listItemId": "4", "listItemUniqueId": "68c1131f-ada3-206c-80d2-740000000000", "siteId": "74111012-f9e7-4940-ad60-5e53a21e2d3c", "siteUrl": "https://my.microsoftpersonalcontent.com/personal/d26cada368c1131f", "webId": "f1ea2ab8-b5ee-4c93-8ce2-6c12700c226a" } } } ] } Any tips or suggestions are welcome.
OneDrive for Android: Camera Backup keeps uploading screenshots
Hi all, Every so often when I check OneDrive, I see my Android phone has uploaded screenshots as well as camera photos. In the Android app, when I check the Camera Backup setting, the "Back up device folders" has the setting "Camera, Screenshots" However, when I click that value, and go into the "Organise new backups in subfolders" list, the Screenshots folder is _not_ actually selected as one to be uploaded. If I turn the folder on, then off, OneDrive will temporarily not upload images from my Screenshot folder. But eventually, it decide that again it should do this. How do I make this behaviour stop permanently? P.A Method to track current and upcoming changes to M365 Products
Good evening (from Ireland at least), I've spent most of today traipsing down a variety of dead-ends and soon-to-be-discontinued features looking to create a useful location where I can find/send all new updates to products that I can peruse and ultimately highlight ones that may be of particular importance in my organisation. I've had a long chat with Copilot today and while I've made significant progress in some areas (had upwards of 30 great questions according to Copilot! ;P), when it comes to the final product, there's always some missing connector, or some RSS feed that is no longer supported. What I'm looking for here is any input on how you manage to stay ahead of changes and I'll share everything I'm doing and have learned as well, in the hope that the discussion is somewhat mutually beneficial. What I do: Message Centre: Manually check the Message Center (under Service Health in M365 Admin Center). You can sort by product here and by relevance which is quite handy. Link: https://admin.cloud.microsoft/?#/MessageCenter (Access to the M365 Admin Center on your tenant is required for this). Today I found out you can also send emails to yourself (and Teams channels) here so awaiting the next message to see if this has worked. Unfortunately, there doesn't seem to be a way of migrating past messages over so I'll have to go through these myself first. Road Maps: These have been the bane of my day. Currently, I actively check the road maps of the products I manage but going forward, I'd like to be able to track major changes to products used in my organisation so I can give users a heads up. I initially tried Power Automate to send updates to myself, however, it's not a feature widely used in our org yet and isn't well supported, so I wasn't too surprised when my efforts were blocked by existing policy. Not long after, I found RSS feeds, which seemed to be the answer to my problems. I created RSS Feeds for each of the Road Maps that I found useful, assured by Copilot that these would work. The assurance wasn't fell founded however as, true to form, once I showed Copilot by errors, they remembered that they were there all along! :') I'm yet to find a useful solution here beyond my current efforts so any assistance would be greatly appreciated. Community Blogs The final recommendation was these Community Blog posts which, to be fair, I've had immense success with to date. However, there is a slight issue with filtering. While I did finally get the RSS Feed to work on something (the Tech Comm M365 RSS Feed), it did then proceed to send me a mass of emails on every topic under the Sun & Moon. I've decided to return to the drawing board tomorrow with this, but I'm content in knowing that RSS isn't just a myth at least. I think what I'd like here is just to receive notifications when approved Blogs are posted (i.e., Monthly OneDrive Updates and the equivalent for other products). OneDrive Office Hours: This is a fansastic resource I do use every month as it gives you the opportunity to get in contact with the people who know the most about the product and the issues you're facing. I've spent weeks in a ticket before, only to raise it in one of these meetings and get a solution that took half an hour to set up. You'll get a yes or a no, but at least you'll have an answer. Copilot Chat: I don't have the full Copilot license because I haven't had a need for it yet. Everything I've wanted to do, I've been able to do in Copilot Chat. We haven't yet looked too much into Agents, and as a Public body, aren't going to rush into it until we know it's viable and can be supported. In the interim, I'm happy to test the waters with Copilot Chat asking it for Monthly Summaries on a variety of products, time frames, etc. It isn't perfect but it's faster than I am. It can find the sources for me and I can take it from there. As an organisation, we'll be pushing out all users on the most recent version (-1) on the Monthly Enterprise Channel. This means that they'll be supported whilst also being shielded from any brand new features. Our team will be on the most recent version and will be able to note any upcoming changes ahead of time. These are what I'm using so far but would be very grateful for any further input. Thanks in advance, Chris Martin
PnP Search Results Handlebars template saves but does not reflect on UI
Hi everyone, I am working with the PnP Search Results web part in SharePoint Online and facing an issue where a custom Handlebars result template saves successfully but does not reflect on the UI. I created a table-style Handlebars template with columns Document, Region, Country, Language, Status and Validation Date, one row per document. Documents are returned correctly and filters based on the same refinable properties work as expected. Debug output using JSONstringify(item) confirms that all refinable values are present. The same if-condition logic using item.RefinableStringXX works in a list-style layout, but in a table layout the template saves without errors and either does not reflect on the UI or renders rows with empty metadata columns. Inline bindings do not render unless wrapped in if blocks and even after fixing this the UI sometimes continues to show the previous layout. Managed property mappings, selected properties, indexing and library reindexing have already been verified. Has anyone experienced this behavior with PnP Search Results templates or knows if this is related to caching, result types overriding templates or a known limitation with table-style Handlebars layouts?
Can a mobile app programmatically trigger the OneDrive mobile app?
Hi, I am developing a native mobile application (Android and iOS) and I would like to clarify what is officially supported when interacting with OneDrive on mobile devices. Specifically, I would like to know: - Is there any supported way (Android Intent, iOS URL scheme, or similar) for a third-party mobile app to programmatically trigger the OneDrive mobile app to create folders or upload files? - Or is Microsoft Graph API the only supported approach to create folders and upload files to OneDrive / SharePoint from a mobile application? I am looking for an official clarification on the supported approach. Thank you.OneDrive asks to "Delete these 13888 items?"
We have MS 365 Family with six users. The last few days, in updating one of the PCs with MS 365 Family, maybe two minutes after each restart, I get this message: Microsoft OneDrive Delete these items? Review the 13888 items before they are deleted. You are going to delete [filename], [filename] and 13886 more items (Checkbox) Don't ask again for large number of deletes {Button) Keep 13888 items (Button) Delete all items FYI – I opened this OneDrive and looked in its Recycle Bin, and none of these 13888 items is there. That Recycle Bin is currently empty. I am not at all sure what happens where if (a) I do “Keep 13888 items”, (b) I do “Delete all items” or (c) I check “Don’t ask again for large numbers of deletes”. Does anyone have personal experience with this and knows what happens (and where) for each of these choices? Thanks.
