Tag:"How-to" | Microsoft Community Hub

Problem with the Teams App on Mac and a double account
Hi everyone, I have a problem with the Teams App on Mac and a double account. In the sense that I used to use Teams with a client to make calls now that Skype will stop working I migrated with skype contacts and logged in with Skype data. Now when I turn on my Mac the Teams screen opens up and I always have to select the ‘skype’ account, is it possible to make that account the default or at most delete the other account? Which is the one I'm registered with and use for Office 365? I hope I have explained myself, thanks alot stefano
riga75
May 02, 2025 Place Microsoft Teams
64Views
0likes
6Comments
Enabling Microsoft Teams Room for Meeting Forwarding and Adding External Parties
Hello Microsoft Community, I hope you are all doing well! I'm reaching out with a query related to Microsoft Teams Rooms and some specific functionalities we are trying to enable. We are looking for guidance on how to allow all users to forward meetings and add external parties to our Microsoft Teams Rooms. Our organization has recently adopted Microsoft Teams Rooms to enhance collaboration and communication, but we've encountered some challenges in configuring these rooms to meet our specific needs. We have two primary requirements: 1. Meeting Forwarding: We want all users to have the capability to forward meetings scheduled in our Microsoft Teams Rooms to other team members. This feature is important for flexibility and ensuring that meetings are effectively managed. 2. Adding External Parties: Additionally, we want to enable the ability to add external parties (e.g., clients, partners) to our Microsoft Teams Room meetings via forwarding the email. This is crucial for our external collaborations and ensuring seamless communication. We've been exploring the Teams admin settings and documentation, but we haven't been able to find clear instructions on how to achieve these objectives. Has anyone successfully configured their Microsoft Teams Rooms to enable these features? If so, could you please share your insights, guidance, or any steps that worked for you? We would greatly appreciate any assistance or advice you can offer. Your experience and expertise would be invaluable in helping us make the most of Microsoft Teams Rooms for our organization. Thank you in advance for your contributions and support! Best regards, UtsavP
UtsavP
May 01, 2025 Place Microsoft Teams
7.1KViews
0likes
3Comments
How to Access Participants’ Camera and Mic Device Names in a Teams Plugin
Hello, I’m currently developing an integration for Microsoft Teams focused on enhancing meeting security. One of the features I’m looking to implement involves gathering information about other participants’ camera and microphone device names during or after a meeting. Could anyone point me to the appropriate Microsoft Graph API endpoints, SDKs, or supported methods that allow access to this type of device information for meeting participants? Any guidance on how to implement this functionality correctly and in compliance with Microsoft’s policies would be greatly appreciated. Thank you!
Itay_Nadir
Apr 29, 2025 Place Microsoft Teams
13Views
0likes
0Comments
Disable scheduled messages on Teams
I have tried to disable the option of scheduled messages in Teams, but with no luck. Any idea if I can somehow block or disable this option?
ilf12345
Apr 29, 2025 Place Microsoft Teams
45Views
0likes
3Comments
delete picture from Teams conversation.
Hi An external users send a picture in Teams conversation to an internal user. Any suggestions?? What I have tried There is no delete chat option in the chat conversation. I removed the user from teams onedrive hold policy, its been a week. There is no delete option on the actual picture Ran a content search, verified the picture is in one of the messages, ran purge hard delete. opened the meeting series and joined the meeting to see if the external could view and delete the photo. It turns out that the external can't see the photo in the chat history therefore, he's unable to delete it.
virtual-tech
Apr 28, 2025 Place Microsoft Teams
8.7KViews
1like
1Comment
How to find call start and end time for a meeting?
I would like to find out what time I called into a meeting and what time I hung up. I am basically looking for something like Calls -> History, but meeting calls don't show up here. How can I find this information?
Solved
gtzpower
Apr 28, 2025 Place Microsoft Teams
279KViews
4likes
27Comments
One Teams license, but 2 email addresses
I have a client who as the title suggests, has a Teams license. Their 365 licenses are tied to an '@yyynz.onmicrosoft.com' address for licensing. Reason? The account is historically linked to Azure and up until recently they were an independently owned subsidiary of a global player. Therefore they've had their own separate independent subscriptions for 365 and other services. This is set to change as the independent has merged with the global parent. Change is underway, but it's a slow process. Using the '@yyynz.onmicrosoft.com' has not been an issue up until now. They've been using the global yyy.com email address for nearly 20 years outside of the Microsoft realm. With the advent of Teams the incumbent account name makes life difficult. Invites are being sent to their '@yyy.com' addresses, which in turn trips up over accessing Teams which is registered to the '@yyynz.onmicrosoft.com' account. Question I'm trying to get to is, does the client need to invest in additional Teams licenses to accommodate the '@yyy.com' address? or, and this is the 2nd question, if not, how do I configure Teams to use both? Bear in mind I cannot accommodate the domain 'yyy.com' in this tenancy as it belongs to the tenancy operated by the global entity. And they're not ready to accommodate these users as yet. One Teams, two email addresses? Paul
pristle
Apr 28, 2025 Place Microsoft Teams
10Views
0likes
0Comments
Ongoing agenda and action items for Meetings
I like the Agenda and Action items built into Teams but dislike that each meeting is an island (now in Loop). What are some best practices on how to have continuity across a set of meetings, whether using those widgets or not? Do you just do it external to Teams? Sometimes these meetings are in a series but often get moved. Currently we create the meetings just in Outlook, not in a Channel. I have heard mixed success of it being in a channel.
RobOK
Apr 26, 2025 Place Microsoft Teams
494Views
4likes
3Comments
Mention people in the comments of Tasks
How do you mention someone in the comments section of a task? I've seen other queries about this dating back to 2017, and in 2019 Microsoft said they are working on it... so has this been done? Example: My colleague and I have been assigned a task - to upload content onto the website. In the checklist it notes my colleague will write the content, and then I will upload it. I'm trying to tag her in my comment to say, "@ let me know when the copy is ready for me to upload." Is there actually no way to do this?
Melmic
Apr 25, 2025 Place Microsoft Teams
9.8KViews
3likes
10Comments
Teams - settings to make a new chat pop up to the foreground in Windows 10
Hoping someone can help with this. We just started moving to Microsoft Office software, and I'm trying to figure out how to make the Teams chat window pop up to the foreground in Windows 10 when a new chat comes in. All of our previous chat software has had this capability, but I'm stumped trying to locate it in Teams so far. Without the chat window popping to the foreground, I'm finding that chats are being missed constantly, and I need to be able to quickly see a new chat message, so I can assist members of my team as fast as possible. The banner and feed notifications alone are not going to work for our group.
imadethem
Apr 24, 2025 Place Microsoft Teams
13KViews
3likes
9Comments