Recent message move issue in Outlook 365 shared mailbox
Starting around Monday 5/12 (could have been over the weekend) we're seeing behavior where moving an email from one folder to another in a shared mailbox is appearing to move correctly in Outlook software (classic enterprise version) but not reflecting in web view. This creates a duplicate of sorts and have to address on the web side. Same behavior with two different accounts that have access to the same shared mailbox on newest (current channel) and slightly older version of 365 software. When using python automation that has worked for months, it's now effectively creating a copy from Inbox in our In Progress folder, and a 3rd copy in Done folder. When processing cycle hits again, it's reprocessing (bad) and creating a mess of duplicates. Anyone else experiencing this or have any idea what may have happened or how to resolve? Thanks jtHide retention policy tags on email?
We have a default retention policy applied to mailboxes inside the Exchange Online admin console. We haven't migrated to SCC retention yet. That tag is visible at the top of every email on outlook.office.com, Windows Outlook and Mac Outlook. I don't see it on Android or iOS Outlook. Is it possible to hide retention tags, organization-wide with O365? We found a registry setting to hide it with Windows Outlook, but that is insufficient. Thank youHow to Permanently Remove Mailbox Items with the Graph API
Some new Graph APIs were announced on April 1 to close a feature gap with EWS. The new APIs permanently remove mailbox items and other objects, including folders, calendars, and calendar items. Permanent deletion means that items cannot be recovered through clients because they end up in the Purges folder in Recoverable Items. This article explains how the new APIs work, including a practical example. https://office365itpros.com/2025/05/07/permanent-deletion-mailbox-item/
DKIM verification broken on Outlook 365/Exchange because of tampered HTML
Hi Outlook365/Exchange team, I'm doing end-to-end DKIM verification on my outlook.com inbox. I notice that all HTML messages are DKIM invalid. The reason is that the outlook MUA tampers with the HTML, breaking the DKIM cryptographic signature. Reference: https://github.com/lieser/dkim_verifier/issues/300#issuecomment-1824874545 How to fix this such that we can do proper end-to-end DKIM integrity verification? Thanks a lot! --Martin
Mails from my organisation comes to Junk-E-Mail
Hello, one user receives emails from inside the Organisation marked as a Junk-Email. Not all and not every time. I have no idea from what it depends. Nevertheless it should not happen inside my Organisation. I cannot mark the whole domain as a safe (eg.: *@companyname.com) sender, because I get an error that is not possible to do inside the Organisation. Even if I mark only one email Address as a "safe" sometimes it goes to a Junk folder In Exchange I also created a Email rule with SCL set to "0". I red somewhere that in Exchange 2016 is possible to set "-1". But in MS365 it seems that is not possible. I have compared Email headers of a "normal" email and of a "junk" and they look fine. The SPF also looks OK.Replacing Litigation Holds with an eDiscovery Case
Litigation holds were great when introduced with Exchange 2010. Fifteen years on, better methods exist to preserve user information, like eDiscovery holds. It might seem unnatural to move from litigation holds to eDiscovery cases, but this approach allows the preservation of both mailbox and OneDrive content for as long as necessary. Retention policies can serve the same purpose, so choice exists for modern preservation. https://office365itpros.com/2025/04/24/litigation-hold-ediscovery/o365 f1 plan pop3 email client
We are in discussion on O365 migration, we are currently on-premise exchange 2013 and 60% our users currently using Windows live mail as mail client and pop3 as protocol with mailbox size is 100 MB. In the o365 migration we planned to go for f1 or Exchange online kiosk plan for users currently using – “Windows live mail as mail client and pop3 protocol. We required below clarity on this. Is F1 plan support pop3? Can we configure the F1 plan mailbox on Windows Live mail client or is only support for outlook? Delegate access for F1 plan mailbox,Transferring Meeting Ownership From an Ex-Employee Can Be Hard Work
Neither Outlook nor Teams includes a transfer meeting ownership feature for user calendars. Moving meetings owned by an ex-employee to give someone else the ownership requires manual intervention to find and reschedule meetings. Administrators can cancel future meetings for a user. In this article, we explore how to generate a report of meetings that might need to be rescheduled. https://office365itpros.com/2025/04/03/transfer-meeting-ownership/
