Dynamics 365
193 TopicsPre-Sales Funded Engagement - Business Apps - CRM Vision & Value - Eligibilty
Hi community we are studying the delivery guide for funded engagement CRM Vision & Value. We have some customer eligibility related questions, so I appreciate some clarification from Microsoft. Thanks! Ralf The provided TCO calculator and the Delivery Guide gives the impression that funding is ONLY available if our prospect migrates from Salesforce to D365 CRM. What if our prospect is ..... 1. ... using Excel sheets to manage support tickets - not eligible for funding? 2. ... using Monday.com, or hubspot to manage sales - not eligible for funding? 3. ... using a self-made application to manage campaigns - not eligible for funding?696Views0likes6CommentsCSP potential customer on MCA multitant/ shareholding
Hello, Thank you for the opportunity to write about this. We have a request where a customer would like to implement Dynamics 365 Finance and Operations on a multi-tenant basis. However, there are now the challenges that the customer wants to map several holdings of his company network in his productive environments. Is this a license violation if the customer includes company holdings from his company network, as shown in the diagram? In my opinion, it is clear from the MCA that the customer cannot license company A in his tenant under CSP in the case of minority shareholdings. Is this correct? AS employees of companies B and C provide services for company A, the customer would like a one- tenant solution Is it possible to reach an agreement with Microsoft for this company construct without concluding an EA? Thank you!Downgrade license for business central 21
We have a client who requires our vertical developed in C/AL code. We are currently in the process of migrating our development. However, we need to be able to downgrade from version 25 of the software our client has purchased to version 21 of Business Central on-premises in order to obtain the .flf license. We understand that the updated licensing policies only allow downgrading from two previous versions, but the flf licenses have been retired, and the latest version that contains them is 21. What can we do in this case to authorize a downgrade? As an additional note, our client's license is perpetual.SolvedMaximum No. of Users for Performance
Hi, We are migrating a customer from Business Central 21 on premise to Business Central SaaS. They currently have 1,100 users and a database that is roughly 1TB (When migrate to SaaS it is roughly 450GB). They are concerned by Microsoft documentation and various links from third parties that say best performance is 300 users (How many users can Business Central support?) and (Service scalability for Business Central online - Business Central | Microsoft Learn). Is there a set limit that affects performance of the infrastructure? ThanksD365 Marketing transitional offer for existing customers (CSP)
Last summer, I watched the webinar on the launch of D365 Customer Insight (https://learning.eventbuilder.com/event/76690 In the webinar, they showed the slide about the transitional offer for the existing customers that they could renew their existing D365 Marketing subscription till September 1, 2025. Not only EA but also CSP customers. However, I was reading this Learn page which explains that "This renewal must be made during the transitional offer window that will run through September 1, 2024". https://learn.microsoft.com/en-us/dynamics365/customer-insights/journeys/ci-faq#general This would effect to some of our customers. Did Microsoft change the schedule or is "2025" just a typo? In fact, the renewal status of one of our customers' subscription is "auto renews on" which means that the subscription will be renewed automatically on the renewal date. If SKUs are not available after current contract is expired, the status should be "expired on", shouldn't it? As long as I see. the transitional offer is available until 2015 but I need the confirmation.SolvedDynamics 365 Business Central on-premises availability for customers with enhancement plan
Microsoft announced that Dynamics 365 Business Central on-premises will only be available until March 31th of 2025. However, one of our Dynamics NAV customers with an active enhancement plan would like to upgrade to the newest version of Dynamics 365 Business Central on-premises at a later date, probably not until beginning of 2026. Will it be possible to make the transition for this customer from Dynamics NAV to Dynamics 365 Business Central on-premises in 2026?SolvedStart your nomination today: FY25 FastTrack Recognized Solution Architect submissions are now OPEN!
Hello Partners, The Microsoft Business Industry & Copilot (BIC) engineering team confers the designation FastTrack Recognized Solution Architect (FTRSA) to practicing enterprise solution architects who consistently exhibit deep architecture expertise and create high-quality solutions for customers. Why nominate: Recognized architects' profiles, and the partners they work for, are listed on the Microsoft Dynamics 365 and Power Platform architects' websites. Partners may indicate the number of recognized architects they have in their promotional materials and may direct prospective customers to the architects' profile page. Recognized architects get an e-badge to share on LinkedIn and other social media platforms and a gift package. Recognized architects are provided direct communication channels with our product and leadership team Continue reading on our partner news blogD365 Business Central - Environments
We have deployed D365 BC with the BTTC2 offer for a client. The Client is a global company and they have the following D365 BC instances: Existing D365 BC implementation. This is an existing BC implementation with its own Production and Sandbox environments. New Implementation – This division is in India on NAV on premises and we are migrating them to D365 BC Cloud on the corporate US tenant (same tenant as existing implementation) under the BTTC2 offer. My questions are: Does the BTTC2 program will provide the additional Production Environment and 3 additional Sandbox Environments for new implementation? Thank you! Bruce Scott - email address removed for privacy reasons C: 913-777-1679Business Applications Partner News: Week of January 8
Check out this week's top resources below or via the attached partner newsletter to stay up-to-date on the latest Business Applications Partner News. Important: The Dynamics 365 and Power Platform Partner Hub pages are paused for updates until January 18 pending a site refresh. What to register for: Business Applications Cloud Week for Partners: March 18-22, 2024 Join the conversation: Assessment and Migration (F&O) Yammer What to watch: Tech Talk: December 14, 2023 – Applied Skills & Talent Sourcing What to download: AIM Partner Catalog (ERP) Microsoft Copilot Studio implementation guide AIM Business Central Deployment Offer Delivery Kit Scale Business Operations - Cohort sales guide Updated: ISV Success for Business Applications benefits datasheet Reminders: Register for the upcoming events! Webinars: FY24 Business Applications Partner Incentives Overview Calls: Jan. 10 and Feb. 14 Partner Activities Monthly Office Hours: Jan. 18 AIM with Microsoft Partners January – SMB Partner Webinar: Jan. 31 Trainings: SMB Sales Bootcamp: Jan. 16-18 (PST) FY24 High Volume Advanced Acceleration Program: Jan. 16-Feb. 27 Reimagine Processes Automation with AI and Power Automate Workshop: Jan. 23-Jan. 25 FY24 Customer Success Series: Jan. 25, Mar. 21 Microsoft Copilot Partner Bootcamp: Jan. 30-Feb. 1 (PST)