Forum Discussion
Downgrade license for business central 21
We have a client who requires our vertical developed in C/AL code. We are currently in the process of migrating our development. However, we need to be able to downgrade from version 25 of the software our client has purchased to version 21 of Business Central on-premises in order to obtain the .flf license. We understand that the updated licensing policies only allow downgrading from two previous versions, but the flf licenses have been retired, and the latest version that contains them is 21. What can we do in this case to authorize a downgrade?
As an additional note, our client's license is perpetual.
I think the only option here is to contact Microsoft support to see if they're willing to assist.
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I think the only option here is to contact Microsoft support to see if they're willing to assist.
"For US, Canada, or LATAM, contact ROC at email address removed for privacy reasons. For Europe, Middle East, or Africa,
contact ROC at email address removed for privacy reasons. For APOC, China, Japan, or India, contact ROC at
email address removed for privacy reasons."