Changing the default @onmicrosoft domain
We recently have started to use sharepoint and noticed that the domain is our old business name. It is using the @onmicrosoft.com domain. Is there a way to change the domain that was created when we made the O365 account? The main reason this is wanted is because our sharepoint sites will show the old company name, that was used to signup for O365, and not the new domain that we added. If we share out a sharepoint site or folder to a client, having the new company name would be better. Anyone have any thoughts on a way to change this, besides creating a new O365 account?Leadership of Outlook Newsletter
I’m requesting the ability to become the full administrator of Outlook newsletters not just in my organization, but across Microsoft 365. I want to manage templates, delivery settings, analytics, and permissions. My goal is to have broader control over how newsletters are created, customized, and distributed. I’m passionate about communication and want to help shape how newsletters work in Outlook. Please consider adding a role or feature that allows users like me to take ownership and lead newsletter strategy across organizations. I’ve seen cases where people used newsletters to share inappropriate content, including profanity and offensive language. Without proper moderation tools, this can damage professional communication and create serious issues. I want to help prevent misuse by having the ability to moderate, approve, or restrict newsletter content before it’s sent. I also want to contribute to improving the overall design and performance of the newsletter experience, making it more intuitive, professional, and reliable. Giving users like me full control over Outlook newsletters would improve communication quality, prevent abuse, and empower responsible leadership across organizations. If exclusive admin control isn’t granted, at minimum there should be a designated Admin role because without clear ownership, misuse and poor communication will continue unchecked. I’m ready to take on that responsibility and help shape the future of Outlook newsletters.
Tenant Migration
Our parent company wants to migrate us to their O365 tenant. We would keep our Brand and domain name, but the goal of the tenant move is: - to allow people to work seamlessly in Teams (currently, we need to Switch orgs to access our parent company Team sites) to chat, share files - to allow seamless interaction with Outlook (free/busy, calendar access) - seamless access to Sharepoint sites across orgs So far, we have been using Guest Accounts to access their Teams or Sharepoint sites. Challenges on our end: - we have an on-prem AD synchronizing to Azure AD and our own set of conditional policies and SSO applications for many SaaS tools. The parent company is looking at migrating our AD domain to their AD as a sub-domain - we have enrolled our laptops to Intune/Autopliot using Azure AD Join (no hybrid join) - we have Azure File shares joined to AD using NTFS permissions When migrating to another tenant, at which stage should the AD migration happen? Can we keep administering our domain once the migration is done (Mail flow rules, policies, Intune,...)? Is the migration possible at all in this scenario or would a domain name change would be required?Purview Launches New DLP Policy to Control Copilot Prompts
A new DLP policy for Copilot prompts monitors blocked sensitive information types like credit card numbers to stop their use in Copilot prompts. The new policy can’t be combined with the existing DLP policy for Copilot, which checks for files with specific sensitivity labels to prevent Copilot using their content in its responses. But that’s OK because the two policies do very different work. https://office365itpros.com/2025/11/20/dlp-policy-for-copilot-prompts/
My hotmail account is blocked by Microsoft
My Hotmail account has been blocked by Microsoft due to “unusual activity,” and I urgently need help. I’ve attempted recovery multiple times, but the phone verification system is not working and all my requests keep getting rejected with the reason "that information I provided was not sufficient enough". I also have an active Microsoft 365 subscription tied to this email, and I can no longer access any of my Office 365 services. This issue needs immediate resolution.
Need Help Escalating Microsoft 365 Billing Case – Unresolved Since 8/27
I have had a problem getting a ticket resolved TrackingID 2509240040013394. I have not been able to pay my business standard licenses and my tenant is locked down. I have worked with support several times and they have not been able to resolve the issue. When looking at the logs during one of the troubleshooting steps I found TenantLockedForAbuse. I reported that to them and I have not gotten anything resolved and this has been going on sense 8/27/25 if you have any information on how you can help that would be greatly appreciated.
Outlook Classic for M365 - File > Encrypt > 'Encrypt-Only' option applies 'Do Not Forward' label?
I recently joined a new company and am helping support their M365 tenant and admin duties. I'm running into a very weird issue where no recipients can actually read/view the message when we encrypt emails using only 1 specific method (our organization largely uses the Outlook Classic for Microsoft 365 desktop app). If a user follows this method, for some reason the 'Do Not Forward' label is applied to the encryption, despite specifically selecting 'Encrypt-Only' - it defaults to 'Do Not Forward' every single time: New Email > File > Encrypt > Encrypt-Only Sending emails with this method gives any/all recipients a "You don't have sufficient permissions to open the mail." regardless of where they try to open the email (OWA, Outlook Classic, New Outlook) Yet, if the user tries this other method below - the proper Encrypt-Only label is applied, and any Outlook client immediately and opens/views the email as you'd expect: New Email > Options ribbon > Encrypt properly applies the Encrypt-Only label I verified IRM (Identity Rights Management) is enabled for our tenant: And encryption tests pass with flying colors: Ultimately, I'm at a loss for what's going on here and specifically where to check to fix this issue for this 1 specific encryption method. Poking around in the Purview portal, I'm having a hard time figuring out where these encryption policies/settings lie and how to get this method to stop defaulting to 'Do Not Forward' even though 'Encrypt-Only' is checked.
Microsoft goofed: Group Policy Office ADMX/ADML Problem
https://www.microsoft.com/en-us/download/details.aspx?id=49030 That's the link MS gives to download the Office group Policy files. Everything works until you open GP and all the policies are in German. Yes, I selected ENGLISH (it was the only option). No, I can't speak German - wish I could. I can't find these files anywhere else. PLEASE HELP. Azure Server 2022 Datacenter - need latest Microsoft Office 365 ADMX/ADML files (which may still be the Office 2016 ones, nice job keeping up with the times, Microsoft).
Trouble Setting Up Computer
Here's my dilemma: I'm setting up a new computer. Updates download and install just fine. I'm clicking through the pages, country, keyboard, etc. I get to to the one that wants you to set up your Microsoft account. I enter my email, then request a code, then enter the code. I get a page saying that since I didn't use a password that I need to create a PIN. I click on the Create PIN button and get a page that just spins and spins and spins and spins. I get someone on the tech support chat. We do the whole hold-the-power-button-for-5-seconds thing. The setup starts over. This time I request a password after I enter my email. I get sent to the same page saying that since I didn't use a password I needed to create a PIN. I click on the Create PIN button and get the page that perpetually spins. It never goes to the page to create a PIN. I wait for a while, like minutes, like unusually long for a page to load. I the routine several more times. Same result. I create a new account, use a new email address, new password, same thing. Internet connection is stable. Same behavior on a different Internet connection. The Create PIN page is not working. Also, one should not be required to sign in or create an account to set up a computer. There is no way to skip it. Moreover, the program sends you to the "since you didn't enter a password" page whether you entered a password or not. Additionally, I already a PIN, I'm being asked to create things that should already be associated with my account, it found my email and password, why not my PIN? I'm just trying to set up this Lenovo. Thoughts?
Can't Login to Authenticator App
I am unable to login to my Microsoft 365 Business account, because I'm unable to login to my Authenticator App. I am also the only administrator on my business account, so no one in my organization can help me. Microsoft online support and phone support just keep sending me in circles. The only way I see to create a support ticket is to login, but my issue is that I can't login. Help, please!
