Account Management
248 TopicsHow to change primary user
I'm helping someone whose husband died. They have a "Microsoft 365 Family" plan. He was the primary person and she was a secondary user. I suspect for consistency of her information she should not make a new account in her name and abandon this previous account. Rather if possible she should keep the current account but make herself the primary account holder and make his email a secondary. She would keep his address active just for a while until everything to do with him is wound down. But how does she change the account so she becomes the primary? Thanks.14Views0likes1CommentUnwanted GroupMe account deletion
Hello there, a day ago my GroupMe was lagging a lot so I had the (not so) brilliant idea of deleting the account with the intent of my cache being cleared or something along those lines occurring. this would hopefully help the lag of the application. I did not think this through thoroughly and on thinking it over this morning it dawned on me that this would permanently delete all my information on GroupMe and I would have to request access to all the groups I was in and make new contacts of all the people I had before said deletion. At the time being I do not have access to my Gmail account so if there was a verification email for the deletion then I cannot see it or follow the steps to reacquire the account. Furthermore I do not know if there was any SMS confirmation because I cannot find it anywhere on my mobile phone which is linked to my account. It is after hours for support so I cannot get their help and I was wondering if someone could give me input on the situation. Thank you.Solved24Views0likes1CommentTesting the MCP Server for Enterprise
The MCP Server for Enterprise is one of a set of preview servers released by Microsoft to show how MCP servers can help Microsoft 365 tenants get real work done. I’m sure things will improve, but the current state of the preview is that it can do a splendid job to answer simple questions, but once things get more complex, don’t depend on any of the PowerShell code the server generates. https://office365itpros.com/2025/12/11/mcp-server-for-enterprise/26Views0likes0CommentsThird-party access via Organisational Link
Hi, Previously when logging into my personal account on a Web Browser, it flashed up with what is the typically an organisational message about an IT administrator. After being ping-ponged back and forth from the Microsoft Support teams, it's been suggested there is an organisational link with my personal email account, which absolutely should NOT be the case. My concern is if someone has linked my email with an organisational account, then they are privy to a lot sensitive information from personal finances to healthcare (this has also correlated with some odd behaviour on certain devices). The agents that I have spoke to have not yet provided me with a viable solution to removing any links to an organisational account, nor getting a list of any organisations or entities that have been linked to my personal account. Does anyone have any ideas as to a way around this? Many thanks.47Views0likes2CommentsImpossible to sign in with different user account
I use this browser with two MS accounts. The techcommunity does not let me choose the user account to sign in with! I'm forced to open a private window to sign in and write this feedback. So when clicking Sign In, it thinks I want to sign in with my M365 company account, and asks me to accept certain permissions. However, I want to sign in with my personal MS account. So I click cancel and get redirected to the home page. So, in order to visit the site with my personal MS account, must either use a private windows, or clear every single cookie for every single Microsoft domain, which is also NOT what I want to do. This is simply unacceptable and driving me away from using the techcommunity at all! I made a video for you to show you how broken the sign in flow is: https://i.imgur.com/KnxnPKM.mp420KViews5likes16CommentsDeleting Posts/Forms
I've been all over Microsoft Community to find where the right place to go is, and I was told to come here. I need ALL of my posts/threads on Community deleted. I can attach the links here. I need the post and all replies deleted from these threads: <Links removed by Admin>Solved207Views0likes4CommentsIs hsprotect.net a Microsoft property? Graph authentication
Running connect-mggraph, I get the IE "Sign in to your account/Verify your identity" windows. The first time through, it presents several of the "Trusted Sites" dialogs, to add various MS URLs to the trusted zone. One of them is https://iframe.hsprotect.net. The WHOIS for this domain does not list Microsoft. It's NameCheap, with "withheld for privacy" addresses in Iceland. Microsoft does not document this domain anywhere, though A.I. claims/hallucinates that MS uses it for protection-related telemetry and is certain it's in the Defender API guide. Can anyone confirm what's going on here?Solved153Views0likes2CommentsURGENT HELP- cant access admin centre for my business
Hi. Needing urgent assistance/advice on how to access my control panel when the Multi- Factor Authenticator app wont be produce the security code when I've signed in using username and password. I'm desperate, I've called Microsoft 3 times with no return call to assist. I cannot send any quotes/invoice from my 3 businesses for 2 days now70Views0likes1CommentI have had issues with my account I need urgent help
I don't really know much about tech, i bought this expensive laptop but I can't really sign in or add my payment method, for some reason my credit card isn't accepted in this region. Is there any chance I can just fix it ? I tried calling support but I don't think I can find the number. If anyone honestly can call me <REMOVED BY ADMIN FOR PRIVACY> that would be muh easier I just want this done fast before hollidays.Solved69Views0likes1Comment