I use this browser with two MS accounts. The techcommunity does not let me choose the user account to sign in with! I'm forced to open a private window to sign in and write this feedback.
So when clicking Sign In, it thinks I want to sign in with my M365 company account, and asks me to accept certain permissions. However, I want to sign in with my personal MS account. So I click cancel and get redirected to the home page.
So, in order to visit the site with my personal MS account, must either use a private windows, or clear every single cookie for every single Microsoft domain, which is also NOT what I want to do.
This is simply unacceptable and driving me away from using the techcommunity at all!
If it still has you signed in to a different account, please follow steps 3. and onwards. In the case you were able to log in the account of your choice, hooray! You may disregard this reply then.
Click on your profile picture in the top right corner (Figure 1)Figure 1
Once clicked, select: "Sign in with a different Microsoft Account" (Figure 2)Figure 2
You should now be able to log-in to a different account.
P.S.: Kind of shameful for EricStarker, a community manager, to jump to conclusions.
I’m assuming by this that you are using Microsoft Edge. Edge automatically authenticates for the account signed into it.
If you click your profile picture on the top right of Edge, there is an option called “Browse as guest,” that will stop it logging you in.
Unfortunately, since this is related to Edge, rather than our own site, there’s nothing additional we can do about this, but I hope this fixes it for you!
And the account that Technetcommunity tries to sign me in with, is also not my Windows account.
EricStarker wrote: Unfortunately, since this is related to Edge, rather than our own site, there’s nothing additional we can do about this, but I hope this fixes it for you!
I think you are a bit quick to jump to the conclusion that it is unrelated to the techcommunity. Because even IF edge is trying to do a SSO, the techcommunity can still interrupt that process to offer me a way to sign in with a different account. At the very last at the point where I click CANCEL because I don't want to grant those permissions.
DanielNiccoli What I've shared with you is my understanding based on what our tech lead has shared with me and the only solution I'm aware of. Happy to have our tech lead Allen respond to this in more depth when he is back from vacation in two weeks.
Hello In Edge, please add a profile for your personal account - for me it works. Then the browser logs in automatically when synchronization is enabled for the logged in user. Best regards
Hello In Edge, please add a profile for your personal account - for me it works. Then the browser logs in automatically when synchronization is enabled for the logged in user. Best regards
Thanks for the suggestion, but I do not want to sign in to an Edge profile.
Does this mean that to write this post you have to enter your Microsoft account password every time? I don't understand your problem.
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I use this browser with two MS accounts. The techcommunity does not let me choose the user account to sign in with! I'm forced to open a private window to sign in and write this feedback.
So when clicking Sign In, it thinks I want to sign in with my M365 company account, and asks me to accept certain permissions. However, I want to sign in with my personal MS account. So I click cancel and get redirected to the home page.
So, in order to visit the site with my personal MS account, must either use a private windows, or clear every single cookie for every single Microsoft domain, which is also NOT what I want to do.
This is simply unacceptable and driving me away from using the techcommunity at all!
I use this browser with two MS accounts. The techcommunity does not let me choose the user account to sign in with! I'm forced to open a private window to sign in and write this feedback.
So when clicking Sign In, it thinks I want to sign in with my M365 company account, and asks me to accept certain permissions. However, I want to sign in with my personal MS account. So I click cancel and get redirected to the home page.
So, in order to visit the site with my personal MS account, must either use a private windows, or clear every single cookie for every single Microsoft domain, which is also NOT what I want to do.
This is simply unacceptable and driving me away from using the techcommunity at all!
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sign in with different user account","moderationData":{"__ref":"ModerationData:moderation_data:4358079"},"body":"
Sorry for being 3 years late but in a disastrous case where you still have not found the solution, all you have to do is:
If it still has you signed in to a different account, please follow steps 3. and onwards. In the case you were able to log in the account of your choice, hooray! You may disregard this reply then.
Click on your profile picture in the top right corner (Figure 1)Figure 1
Once clicked, select: \"Sign in with a different Microsoft Account\" (Figure 2)Figure 2
You should now be able to log-in to a different account.
P.S.: Kind of shameful for EricStarker, a community manager, to jump to conclusions.
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I provided the solution that works for most, and when that didn't resolve it, I tagged our tech lead to help.
\n
I'm sorry you find that to be shameful - I hope you have a great day.
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If you click your profile picture on the top right of Edge, there is an option called “Browse as guest,” that will stop it logging you in.
Unfortunately, since this is related to Edge, rather than our own site, there’s nothing additional we can do about this, but I hope this fixes it for you!","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"postTime":"2021-10-11T09:57:35.085-07:00","lastPublishTime":"2021-10-11T09:57:35.085-07:00","metrics":{"__typename":"MessageMetrics","views":12448},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:Community-Info-Center/community:gxcuf89792board:CommunityQuestions/message:2833192/message:2834968","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwzfDEzMjowfGludCwyODM2NjgxLDI4MzY2ODE","node":{"__ref":"ForumReplyMessage:message:2836681"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:2836681":{"__typename":"ModerationData","id":"moderation_data:2836681","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:2836681":{"__typename":"ForumReplyMessage","uid":2836681,"id":"message:2836681","revisionNum":1,"author":{"__ref":"User:user:65328"},"readOnly":false,"repliesCount":5,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:CommunityQuestions"},"parent":{"__ref":"ForumReplyMessage:message:2834968"},"conversation":{"__ref":"Conversation:conversation:2833192"},"subject":"Re: Impossible to sign in with different user account","moderationData":{"__ref":"ModerationData:moderation_data:2836681"},"body":"
And the account that Technetcommunity tries to sign me in with, is also not my Windows account.
EricStarker wrote: Unfortunately, since this is related to Edge, rather than our own site, there’s nothing additional we can do about this, but I hope this fixes it for you!
I think you are a bit quick to jump to the conclusion that it is unrelated to the techcommunity. Because even IF edge is trying to do a SSO, the techcommunity can still interrupt that process to offer me a way to sign in with a different account. At the very last at the point where I click CANCEL because I don't want to grant those permissions.
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DanielNiccoli What I've shared with you is my understanding based on what our tech lead has shared with me and the only solution I'm aware of. Happy to have our tech lead Allen respond to this in more depth when he is back from vacation in two weeks.
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Deleted wrote:
Hello In Edge, please add a profile for your personal account - for me it works. Then the browser logs in automatically when synchronization is enabled for the logged in user. Best regards
Thanks for the suggestion, but I do not want to sign in to an Edge profile.
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I don't understand your problem.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"134","kudosSumWeight":0,"repliesCount":0,"postTime":"2021-10-12T00:38:09.557-07:00","lastPublishTime":"2021-10-12T00:38:09.557-07:00","metrics":{"__typename":"MessageMetrics","views":12006},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:Community-Info-Center/community:gxcuf89792board:CommunityQuestions/message:2833192/message:2836776","customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:text:en_US-components/community/NavbarDropdownToggle-1737115705000":{"__typename":"CachedAsset","id":"text:en_US-components/community/NavbarDropdownToggle-1737115705000","value":{"ariaLabelClosed":"Press the down arrow to open the menu"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/QueryHandler-1737115705000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/QueryHandler-1737115705000","value":{"title":"Query Handler"},"localOverride":false},"CachedAsset:text:en_US-components/messages/EscalatedMessageBanner-1737115705000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/EscalatedMessageBanner-1737115705000","value":{"escalationMessage":"Escalated to Salesforce by {username} on {date}","viewDetails":"View Details","modalTitle":"Case Details","escalatedBy":"Escalated by: ","escalatedOn":"Escalated on: ","caseNumber":"Case Number: ","status":"Status: ","lastUpdateDate":"Last Update: ","automaticEscalation":"automatic escalation","anonymous":"Anonymous"},"localOverride":false},"CachedAsset:text:en_US-components/users/UserLink-1737115705000":{"__typename":"CachedAsset","id":"text:en_US-components/users/UserLink-1737115705000","value":{"authorName":"View Profile: {author}","anonymous":"Anonymous"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/users/UserRank-1737115705000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/users/UserRank-1737115705000","value":{"rankName":"{rankName}","userRank":"Author rank {rankName}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageTime-1737115705000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageTime-1737115705000","value":{"postTime":"Published: {time}","lastPublishTime":"Last Update: {time}","conversation.lastPostingActivityTime":"Last posting activity time: {time}","conversation.lastPostTime":"Last post time: {time}","moderationData.rejectTime":"Rejected time: {time}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageSolvedBadge-1737115705000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageSolvedBadge-1737115705000","value":{"solved":"Solved"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageSubject-1737115705000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageSubject-1737115705000","value":{"noSubject":"(no subject)"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageBody-1737115705000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageBody-1737115705000","value":{"showMessageBody":"Show More","mentionsErrorTitle":"{mentionsType, select, board {Board} user {User} message {Message} other {}} No Longer Available","mentionsErrorMessage":"The {mentionsType} you are trying to view has been removed from the community.","videoProcessing":"Video is being processed. 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