Forum Discussion
Impossible to sign in with different user account
EricStarker Yes, I use Edge.
No, I am not signed in with any account.
And the account that Technetcommunity tries to sign me in with, is also not my Windows account.
EricStarker wrote:
Unfortunately, since this is related to Edge, rather than our own site, there’s nothing additional we can do about this, but I hope this fixes it for you!
I think you are a bit quick to jump to the conclusion that it is unrelated to the techcommunity. Because even IF edge is trying to do a SSO, the techcommunity can still interrupt that process to offer me a way to sign in with a different account. At the very last at the point where I click CANCEL because I don't want to grant those permissions.
Community ManagerDanielNiccoli What I've shared with you is my understanding based on what our tech lead has shared with me and the only solution I'm aware of. Happy to have our tech lead Allen respond to this in more depth when he is back from vacation in two weeks.
EricStarkerThat would be great. If it's indeed my browser, I concede. But if it's the sign in flow itself, lets try to make that smoother together.
- Allen
I am afraid the information Eric has provided is correct here. We literally have no control over the authentication process.
As you can see from the above graph, the Microsoft Login service is self contained and handles Credential collection, validation and error handling and is the same for the entire of Microsoft, you would have the same issue if you went to account.microsoft.com in that it would login with the same profile you have active in edge. I have spoken with the Edge Team about this before and their only suggestion is to use the "Browse as guest" function in Microsoft Edge if you want to login to Microsoft site with any other profile than the one your signed into the browser with.
We are going to change our connection with the Login service next year but, at this stage, I don't think that's going to have an effect on this behavior, I will of course update if during the course of scoping this change out I find out differently.
AllenI am on Chrome and have had to login with this work account because I can't find a way to login with my other personal Microsoft account.
