Forum Discussion
Impossible to sign in with different user account
Sorry for being 3 years late but in a disastrous case where you still have not found the solution, all you have to do is:
- Go to http://account.microsoft.com
- If it still has you signed in to a different account, please follow steps 3. and onwards. In the case you were able to log in the account of your choice, hooray! You may disregard this reply then.
- Click on your profile picture in the top right corner (Figure 1)Figure 1
- Once clicked, select: "Sign in with a different Microsoft Account" (Figure 2)Figure 2
- You should now be able to log-in to a different account.
P.S.: Kind of shameful for EricStarker, a community manager, to jump to conclusions.
This does not work for me. The correct account comes up for the account page you mention, but when I try to go to outlook.com it goes to my mother's login with no option to log out so I can use my own. 'show more options' doesn't work
- Allen
Community Manager
Hi ziplock9000 ,
Thanks for posting, automatic login is a contentious issue, people who are at work want it and people who are at home don't (sweeping generalization). Unfortunately we have very little control how login works for the Microsoft Tech Community, we leverage the standard Microsoft login workflows.
There are 4 basic ways to avoid this issue:- Create separate user accounts to login to windows with for both users (see Settings -> Account -> Other Users) - best option if different users (as in your case)
- Using Edge or Chrome create a new user profile for chrome using your login and only use your account in that profile - Best option if its the same user but work / school
- Clear all cookies and local storage and try again - Not ideal but would work
- got to https://account.microsoft.com and log out of each session and then go back to the Microsoft tech community.
I hope this helps
I provided the solution that works for most, and when that didn't resolve it, I tagged our tech lead to help.
I'm sorry you find that to be shameful - I hope you have a great day.
