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Forum Discussion

Philippe94400

Copper Contributor

Jan 24, 2022

issue with VPN PPTP windows 10/11 client

I use windows client VPN (PPTP protocol) for over 3 years now but since last week I'm facing an issue when trying to connect with it, I got error code 829 and error code 619 and don't understand why.

Have you any idea ?

Thanks.

Configuration

security

16 Replies

Reza_Ameri
Silver Contributor
Jan 24, 2022
There is a known issue in the recent KB5009543 update for Windows.
Microsoft released an out of band update , take a look at:
https://support.microsoft.com/en-us/topic/january-17-2022-kb5010793-os-builds-19042-1469-19043-1469-and-19044-1469-out-of-band-f2d4f178-5b36-49cb-a6fd-4bf9857574f9
This fix will be included in the future update.
- Philippe94400
  Copper Contributor
  Jan 24, 2022
  Thank you, then I guess I have to wait until the release is out.
  - Philippe94400
    Copper Contributor
    Jan 24, 2022
    I'm at the latest version KB5010795 and if I'm not wrong it should have fixed the VPN issue however I'm still facing the issue with VPN PPTP.
Harm_Veenstra
MVP
Jan 24, 2022
Microsoft released Windows 10 patches for the VPN issues :

The VPN issue affected Windows 11 through to Windows 10 Enterprise 2015 LTSB and stemmed from IP Security (IPSEC) connections which contain a Vendor ID failing. VPN connections using Layer 2 Tunneling Protocol (L2TP) or IP security Internet Key Exchange (IPSEC IKE) might also be affected, according to Microsoft.

Don't know if they will fix your issue, but are you up-to-date regarding the hotfixes/updates?
- Philippe94400
  Copper Contributor
  Jan 24, 2022
  Thanks for your reply.
  
  Yes I'm up-to-date regarding the hoxfixes/updates.
  
  Are they still working on a patch to fix that or it was released already ?
  
  Thanks.

Resources

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I use windows client VPN (PPTP protocol) for over 3 years now but since last week I'm facing an issue when trying to connect with it, I got error code 829 and error code 619 and don't understand why.

Have you any idea ?

Thanks.

","body@stringLength":"278","rawBody":"

I use windows client VPN (PPTP protocol) for over 3 years now but since last week I'm facing an issue when trying to connect with it, I got error code 829 and error code 619 and don't understand why.

Have you any idea ?

Thanks.

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issue with VPN PPTP windows 10/11 client","moderationData":{"__ref":"ModerationData:moderation_data:3070249"},"body":"There is a known issue in the recent KB5009543 update for Windows.
Microsoft released an out of band update , take a look at:
https://support.microsoft.com/en-us/topic/january-17-2022-kb5010793-os-builds-19042-1469-19043-1469-and-19044-1469-out-of-band-f2d4f178-5b36-49cb-a6fd-4bf9857574f9
This fix will be included in the future update.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"postTime":"2022-01-24T07:39:09.627-08:00","lastPublishTime":"2022-01-24T07:39:09.627-08:00","metrics":{"__typename":"MessageMetrics","views":28578},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:Windows/category:products-services/category:communities/community:gxcuf89792board:Windows11/message:3069946/message:3070249","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwzfDEzMjowfGludCwzMDcwMjY0LDMwNzAyNjQ","node":{"__ref":"ForumReplyMessage:message:3070264"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:3070264":{"__typename":"ModerationData","id":"moderation_data:3070264","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:3070264":{"__typename":"ForumReplyMessage","uid":3070264,"id":"message:3070264","revisionNum":1,"author":{"__ref":"User:user:1280181"},"readOnly":false,"repliesCount":12,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Windows11"},"parent":{"__ref":"ForumReplyMessage:message:3070249"},"conversation":{"__ref":"Conversation:conversation:3069946"},"subject":"Re: issue with VPN PPTP windows 10/11 client","moderationData":{"__ref":"ModerationData:moderation_data:3070264"},"body":"Thank you, then I guess I have to wait until the release is out.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"64","kudosSumWeight":0,"postTime":"2022-01-24T07:55:15.082-08:00","lastPublishTime":"2022-01-24T07:55:15.082-08:00","metrics":{"__typename":"MessageMetrics","views":28525},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:Windows/category:products-services/category:communities/community:gxcuf89792board:Windows11/message:3069946/message:3070264","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwxfDEzMjowfGludCwzMDcwMzAyLDMwNzAzMDI","node":{"__ref":"ForumReplyMessage:message:3070302"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:3070302":{"__typename":"ModerationData","id":"moderation_data:3070302","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:3070302":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1280181"},"id":"message:3070302","revisionNum":1,"uid":3070302,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Windows11"},"parent":{"__ref":"ForumReplyMessage:message:3070264"},"conversation":{"__ref":"Conversation:conversation:3069946"},"subject":"Re: issue with VPN PPTP windows 10/11 client","moderationData":{"__ref":"ModerationData:moderation_data:3070302"},"body":"I'm at the latest version KB5010795 and if I'm not wrong it should have fixed the VPN issue however I'm still facing the issue with VPN PPTP.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"141","kudosSumWeight":1,"repliesCount":11,"postTime":"2022-01-24T08:16:28.279-08:00","lastPublishTime":"2022-01-24T08:16:28.279-08:00","metrics":{"__typename":"MessageMetrics","views":28474},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:Windows/category:products-services/category:communities/community:gxcuf89792board:Windows11/message:3069946/message:3070302","customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Rank:rank:5":{"__typename":"Rank","id":"rank:5","position":7,"name":"MVP","color":"0069D4","icon":null,"rankStyle":"FILLED"},"User:user:1209009":{"__typename":"User","id":"user:1209009","uid":1209009,"login":"Harm_Veenstra","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2021-11-05T16:21:29.159-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://techcommunity.microsoft.com/t5/s/gxcuf89792/images/dS0xMjA5MDA5LTM4NTIzNWlCNTBBMUUxQUUzNUVGRUFD"},"rank":{"__ref":"Rank:rank:5"},"entityType":"USER","eventPath":"community:gxcuf89792/user:1209009"},"ModerationData:moderation_data:3070192":{"__typename":"ModerationData","id":"moderation_data:3070192","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:3070192":{"__typename":"ForumReplyMessage","uid":3070192,"id":"message:3070192","revisionNum":1,"author":{"__ref":"User:user:1209009"},"readOnly":false,"repliesCount":1,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Windows11"},"parent":{"__ref":"ForumTopicMessage:message:3069946"},"conversation":{"__ref":"Conversation:conversation:3069946"},"subject":"Re: issue with VPN PPTP windows 10/11 client","moderationData":{"__ref":"ModerationData:moderation_data:3070192"},"body":"Microsoft released Windows 10 patches for the VPN issues :

The VPN issue affected Windows 11 through to Windows 10 Enterprise 2015 LTSB and stemmed from IP Security (IPSEC) connections which contain a Vendor ID failing. VPN connections using Layer 2 Tunneling Protocol (L2TP) or IP security Internet Key Exchange (IPSEC IKE) might also be affected, according to Microsoft.

Don't know if they will fix your issue, but are you up-to-date regarding the hotfixes/updates?","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"postTime":"2022-01-24T06:57:07.710-08:00","lastPublishTime":"2022-01-24T06:57:07.710-08:00","metrics":{"__typename":"MessageMetrics","views":28481},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:Windows/category:products-services/category:communities/community:gxcuf89792board:Windows11/message:3069946/message:3070192","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwzfDEzMjowfGludCwzMDcwMjQ3LDMwNzAyNDc","node":{"__ref":"ForumReplyMessage:message:3070247"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:3070247":{"__typename":"ModerationData","id":"moderation_data:3070247","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:3070247":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1280181"},"id":"message:3070247","revisionNum":1,"uid":3070247,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Windows11"},"parent":{"__ref":"ForumReplyMessage:message:3070192"},"conversation":{"__ref":"Conversation:conversation:3069946"},"subject":"Re: issue with VPN PPTP windows 10/11 client","moderationData":{"__ref":"ModerationData:moderation_data:3070247"},"body":"Thanks for your reply.

Yes I'm up-to-date regarding the hoxfixes/updates.

Are they still working on a patch to fix that or it was released already ?

Thanks.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"165","kudosSumWeight":0,"repliesCount":0,"postTime":"2022-01-24T07:37:58.535-08:00","lastPublishTime":"2022-01-24T07:37:58.535-08:00","metrics":{"__typename":"MessageMetrics","views":28454},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:Windows/category:products-services/category:communities/community:gxcuf89792board:Windows11/message:3069946/message:3070247","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:text:en_US-components/community/NavbarDropdownToggle-1737115705000":{"__typename":"CachedAsset","id":"text:en_US-components/community/NavbarDropdownToggle-1737115705000","value":{"ariaLabelClosed":"Press the down arrow to open the menu"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/QueryHandler-1737115705000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/QueryHandler-1737115705000","value":{"title":"Query Handler"},"localOverride":false},"CachedAsset:text:en_US-components/messages/EscalatedMessageBanner-1737115705000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/EscalatedMessageBanner-1737115705000","value":{"escalationMessage":"Escalated to Salesforce by {username} on {date}","viewDetails":"View Details","modalTitle":"Case Details","escalatedBy":"Escalated by: ","escalatedOn":"Escalated on: ","caseNumber":"Case Number: ","status":"Status: ","lastUpdateDate":"Last Update: ","automaticEscalation":"automatic escalation","anonymous":"Anonymous"},"localOverride":false},"CachedAsset:text:en_US-components/users/UserLink-1737115705000":{"__typename":"CachedAsset","id":"text:en_US-components/users/UserLink-1737115705000","value":{"authorName":"View Profile: {author}","anonymous":"Anonymous"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/users/UserRank-1737115705000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/users/UserRank-1737115705000","value":{"rankName":"{rankName}","userRank":"Author rank {rankName}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageTime-1737115705000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageTime-1737115705000","value":{"postTime":"Published: {time}","lastPublishTime":"Last Update: {time}","conversation.lastPostingActivityTime":"Last posting activity time: {time}","conversation.lastPostTime":"Last post time: {time}","moderationData.rejectTime":"Rejected time: {time}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageSolvedBadge-1737115705000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageSolvedBadge-1737115705000","value":{"solved":"Solved"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageSubject-1737115705000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageSubject-1737115705000","value":{"noSubject":"(no subject)"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageBody-1737115705000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageBody-1737115705000","value":{"showMessageBody":"Show More","mentionsErrorTitle":"{mentionsType, select, board {Board} user {User} message {Message} other {}} No Longer Available","mentionsErrorMessage":"The {mentionsType} you are trying to view has been removed from the community.","videoProcessing":"Video is being processed. 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