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Forum Discussion

Philippe94400

Copper Contributor

Jan 24, 2022

issue with VPN PPTP windows 10/11 client

I use windows client VPN (PPTP protocol) for over 3 years now but since last week I'm facing an issue when trying to connect with it, I got error code 829 and error code 619 and don't understand why...

Configuration

security

Reza_Ameri

Silver Contributor

Jan 24, 2022

There is a known issue in the recent KB5009543 update for Windows.
Microsoft released an out of band update , take a look at:
https://support.microsoft.com/en-us/topic/january-17-2022-kb5010793-os-builds-19042-1469-19043-1469-and-19044-1469-out-of-band-f2d4f178-5b36-49cb-a6fd-4bf9857574f9
This fix will be included in the future update.

Philippe94400

Copper Contributor

Jan 24, 2022

Thank you, then I guess I have to wait until the release is out.

Philippe94400
Copper Contributor
Jan 24, 2022
I'm at the latest version KB5010795 and if I'm not wrong it should have fixed the VPN issue however I'm still facing the issue with VPN PPTP.
- Reza_Ameri
  Silver Contributor
  Jan 25, 2022
  In this case, I believe this might be a different issue, try look into event viewer and reconfigure VPN and see if the problem persist?
- Poorizad
  Copper Contributor
  Jan 25, 2022
  I have exactly the same issue. nothing changed on server's sidePhilippe94400
  - Philippe94400
    Copper Contributor
    Jan 25, 2022
    Have you find something relavant to fix the issue ?
- Harm_Veenstra
  MVP
  Jan 24, 2022
  But the VPN server itself that you're connecting, did it change perhaps? Account settings?
  - Philippe94400
    Copper Contributor
    Jan 24, 2022
    No, nothing changed, the issue occur last week and the latest patch KB5010795 seems not to solve it

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client","id":"message:3069946","revisionNum":1,"repliesCount":16,"author":{"__ref":"User:user:1280181"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:Windows11"},"conversation":{"__ref":"Conversation:conversation:3069946"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:3069946"},"body@stripHtml({\"truncateLength\":200})":" I use windows client VPN (PPTP protocol) for over 3 years now but since last week I'm facing an issue when trying to connect with it, I got error code 829 and error code 619 and don't understand why...","body@stringLength":"278","rawBody":"

I use windows client VPN (PPTP protocol) for over 3 years now but since last week I'm facing an issue when trying to connect with it, I got error code 829 and error code 619 and don't understand why.

Have you any idea ?

Thanks.

","kudosSumWeight":1,"postTime":"2022-01-24T02:23:56.976-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMXwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:Configuration","text":"Configuration","time":"2018-09-20T05:07:11.704-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMXwyLjF8b3wxMHxfTlZffDI","node":{"__typename":"Tag","id":"tag:security","text":"security","time":"2016-06-23T13:36:20.889-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:3069946_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":28849},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"

I use windows client VPN (PPTP protocol) for over 3 years now but since last week I'm facing an issue when trying to connect with it, I got error code 829 and error code 619 and don't understand why.

Have you any idea ?

Thanks.

"},"Conversation:conversation:3069946":{"__typename":"Conversation","id":"conversation:3069946","solved":false,"topic":{"__ref":"ForumTopicMessage:message:3069946"},"lastPostingActivityTime":"2022-01-31T00:50:03.525-08:00","lastPostTime":"2022-01-31T00:50:03.525-08:00","unreadReplyCount":16,"isSubscribed":false},"ModerationData:moderation_data:3069946":{"__typename":"ModerationData","id":"moderation_data:3069946","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:3069946_1":{"__typename":"Revision","id":"revision:3069946_1","lastEditTime":"2022-01-24T02:23:56.976-08:00"},"ForumReplyMessage:message:3070264":{"__typename":"ForumReplyMessage","id":"message:3070264","conversation":{"__ref":"Conversation:conversation:3069946"},"author":{"__ref":"User:user:1280181"},"revisionNum":1,"uid":3070264,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Windows11"},"subject":"Re: issue with VPN PPTP windows 10/11 client","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:3070264"},"parent":{"__ref":"ForumReplyMessage:message:3070249"},"body":"Thank you, then I guess I have to wait until the release is out.","body@stringLength":"64","rawBody":"Thank you, then I guess I have to wait until the release is 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Microsoft released an out of band update , take a look at:
https://support.microsoft.com/en-us/topic/january-17-2022-kb5010793-os-builds-19042-1469-19043-1469-and-19044-1469-out-of-band-f2d4f178-5b36-49cb-a6fd-4bf9857574f9
This fix will be included in the future update.","body@stringLength":"572","rawBody":"There is a known issue in the recent KB5009543 update for Windows.
Microsoft released an out of band update , take a look at:
https://support.microsoft.com/en-us/topic/january-17-2022-kb5010793-os-builds-19042-1469-19043-1469-and-19044-1469-out-of-band-f2d4f178-5b36-49cb-a6fd-4bf9857574f9
This fix will be included in the future 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for this idea","messageReadOnlyAlert:FORUM":"Replies have been turned off for this discussion","messageReadOnlyAlert:OCCASION":"Comments have been turned off for this event"},"localOverride":false},"ModerationData:moderation_data:3070302":{"__typename":"ModerationData","id":"moderation_data:3070302","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:3070302":{"__typename":"ForumReplyMessage","uid":3070302,"id":"message:3070302","revisionNum":1,"author":{"__ref":"User:user:1280181"},"readOnly":false,"repliesCount":11,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Windows11"},"parent":{"__ref":"ForumReplyMessage:message:3070264"},"conversation":{"__ref":"Conversation:conversation:3069946"},"subject":"Re: issue with VPN PPTP windows 10/11 client","moderationData":{"__ref":"ModerationData:moderation_data:3070302"},"body":"I'm at the latest version KB5010795 and if I'm not wrong it should have fixed the VPN issue however I'm still facing the issue with VPN 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issue with VPN PPTP windows 10/11 client","moderationData":{"__ref":"ModerationData:moderation_data:3071509"},"body":"In this case, I believe this might be a different issue, try look into event viewer and reconfigure VPN and see if the problem persist?","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"135","kudosSumWeight":0,"repliesCount":0,"postTime":"2022-01-25T07:29:36.566-08:00","lastPublishTime":"2022-01-25T07:29:36.566-08:00","metrics":{"__typename":"MessageMetrics","views":28036},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:Windows/category:products-services/category:communities/community:gxcuf89792board:Windows11/message:3069946/message:3071509","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:1286202":{"__typename":"User","id":"user:1286202","uid":1286202,"login":"Poorizad","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2022-01-25T04:50:32.572-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://techcommunity.microsoft.com/t5/s/gxcuf89792/m_assets/avatars/default/avatar-11.svg?time=0"},"rank":{"__ref":"Rank:rank:37"},"entityType":"USER","eventPath":"community:gxcuf89792/user:1286202"},"ModerationData:moderation_data:3071354":{"__typename":"ModerationData","id":"moderation_data:3071354","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:3071354":{"__typename":"ForumReplyMessage","uid":3071354,"id":"message:3071354","revisionNum":1,"author":{"__ref":"User:user:1286202"},"readOnly":false,"repliesCount":2,"depth":4,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Windows11"},"parent":{"__ref":"ForumReplyMessage:message:3070302"},"conversation":{"__ref":"Conversation:conversation:3069946"},"subject":"Re: issue with VPN PPTP windows 10/11 client","moderationData":{"__ref":"ModerationData:moderation_data:3071354"},"body":"

I have exactly the same issue. nothing changed on server's sidePhilippe94400

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Account settings?","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"90","kudosSumWeight":0,"postTime":"2022-01-24T08:17:31.535-08:00","lastPublishTime":"2022-01-24T08:17:31.535-08:00","metrics":{"__typename":"MessageMetrics","views":28119},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:Windows/category:products-services/category:communities/community:gxcuf89792board:Windows11/message:3069946/message:3070305","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwxfDEzMjowfGludCwzMDcwMzEzLDMwNzAzMTM","node":{"__ref":"ForumReplyMessage:message:3070313"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:3070313":{"__typename":"ModerationData","id":"moderation_data:3070313","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:3070313":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1280181"},"id":"message:3070313","revisionNum":1,"uid":3070313,"depth":5,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Windows11"},"parent":{"__ref":"ForumReplyMessage:message:3070305"},"conversation":{"__ref":"Conversation:conversation:3069946"},"subject":"Re: issue with VPN PPTP windows 10/11 client","moderationData":{"__ref":"ModerationData:moderation_data:3070313"},"body":"No, nothing changed, the issue occur last week and the latest patch KB5010795 seems not to solve 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