No one seems to know what the source of my issue is, and I'm completely irritated by EVERYONE because NO ONE understands me. I have issues that are branching out to other aspects and I don't know what the root cause is, or where to start because all of the Microsoft agents are saying something different.
Outline:
When trying to "Create a system image" I'm getting the following error:
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I have found 2 temporary solutions:
Solution 1: Delete the "reparse point" (see attached file labeled "Delete Reparse Point" for full details)
1. Open the Command Prompt (cmd)
2. Type: DIR /AL /S
3. Locate the "reparse point" (reparse folder) in the directory
NOTE: The reparse point = <JUNCTION> = Content.IE5 = IE (folder(s))
4. Delete the “reparse point”
5. Take Ownership of the "Windows folder"
6. “Deny” the SYSTEM “Full Control” of the "Windows folder"
NOTE: Alternatively "Remove" the "SYSTEM" from the list of "users". This will prevent the "SYSTEM" from automatically recreating the "reparse point"
7. RESTART DEVICE
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Solution 2: Uninstall Windows Updates (see attached file labeled "Uninstall Windows Updates"
1. Open the "Control Panel"
2. Click "Programs"
3. Click "View installed updates"
4. Click on the most recent "Windows Update"
5. Click "Uninstall"
6. Click "Yes"
7. Click "Restart Now"
By following one of the above solutions will resolve the error code: 0x80070001 temporarily.
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According the level 2 Microsoft Windows Tech Support agent the reason that I'm having this issue is because I'm "ENROLLED" in the "Windows Insider Program". Since my device says that I'm enrolled in the Windows Insider Program, when I click the "Check for Updates"in my Windows settings > Updates & Security, Windows "Pre-released Updates" are being installed on my OS. Thus, the pre-released updates are possibly not compatible or interferring with Windows detecing my external drive when I attempt to create a system image resulting with the error code: 0x80070001.
So my creating a system image issue is branching into my enrollment in the Windows Insider Program. However, its get more complicated from here.
• I have ONLY setup my laptop using my microsoft account when I purchased my device
• I DID NOT "ENROLL" in the "Windows Insider Program"
• My device's "Motherboard" & "SSD DRIVE" have been replaced 4 times
• After my hardware was replaced I ONLY setup my device using a "LOCAL ACCOUNT"
• I DID NOT "ENROLL" in the "Windows Insider Program"
**YET FOR SOME REASON I'M ENROLLED IN THE WINDOWS INSIDER PROGRAM
Either way I tried to leave the Windows Insider Program by login into my microsoft account online and it says that my email address is not registered as a Windows Insider. (Leave the Windows Insider Program)
So to recap:
• Since my device is "ENROLLED" in the "Windows Insider Program", pre-released Windows Updates are being installed on my OS
• The pre-released Windows Updates are causing me to receive the error code: 0x80070001 when I attempt to create a system image
• I NEVER "ENROLLED" in the "Windows Insider Program" when I setup my device with my microsoft account
• My device's "Motherboard" & "SSD DRIVE" have been replaced 4 times
• When my hardware was replace I ONLY setup my device using a LOCAL ACCOUNT
• I NEVER "ENROLLED" in the "Windows Insider Program" after my hardware was replaced
• According to the Leave the Windows Insider Program website my email is NOT REGISTERED as a "Windows Insider"
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So I need to know:
1) What do I have to do so that I DON'T receive the error code: 0x80070001 when attempting to create a system image?
2) If the reason for the error code: 0x80070001 is due to the pre-released Windows Updates by my device being enrolled in the Windows Insider Program, how do I "Leave Windows Insider" if my email is NOT ENROLLED as a Windows Insider?
