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JoshStinsman
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Joined Jan 22, 2020
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Planner Notifications All over the Place
So what's the deal with Planner Notifications? All jokes aside... They seem kinda Messed up. Here is a couple situations we have in a few different planners that we use with people outside our organization: Creating, Assigning and Updating Tickets: Guest Users are not Sent notification on these activities. If we assign a ticket to a guest user the only notice they receive is the tiny little notification bubble hidden in the org select drop down of their Teams Desktop Client. No emails are sent to Guest Users on these events. Commenting on a ticket. When a Ticket is Commented on no emails are sent to anyone UNLESS they have already commented on the ticket... Which is strange. One would figure the people assigned to the ticket would receive notice when the tickets comment section is updated? Emailing a Planner. When an email is sent to the planner email address (Aka mailto:Email address removed) All Guests Receive the email, none of the internal users receive it. This includes when replying to comments on a planner ticket in outlook(aka reply all includes mailto:Email address removed). So Guests are receiving emails about the comments happening on tickets that they are not assigned to while, at the same time, Assigned Internal Staff are not getting anything. If the internal user has already commented they do get a comment notice, but they do not receive emails sent to the group address (mailto:Email address removed), only guests get those emails... So as you can see the notification seem to be a little inconsistent... I would assume ALL Activity (Assigned, Updated, Status Changed, Commented On) for assigned members is sent to all assigned members of the ticket.(Planner is so light weight if you have so many people assigned to a ticket that you are worried about the comments notifications then perhaps you should look into Project for a more robust PM Solution.) One thing I read was people were concerned about them getting a ton of notifications because they Created a ticket. Simple solution: make a "Creator" field. To distinguish who made the ticket from the people actively working on the ticket. If a creator wants notifications then it is easy to assign themselves to the ticket as well. It would also be assumed that ALL members of the planner received emails sent to the Planner Address UNLESS those emails are pertaining to a particular ticket at which point the email is only delivered to those assigned to the ticket.1.9KViews1like1CommentRe: Single Teams User Unable to Control Desktop in Teams Meeting
ThereseSolimeno You bet, I have looked around for an answer to this for about two hours before posting here. No one's situation seems to be identical to mine and the info on how to fix the issue that are similar is never clear/in one place/from one poster/up to date...1.4KViews0likes1CommentRe: Microsoft List template Asset Manager Column type "Thumbnail"
I was playing with this template the other day as well and ran into the same issue. There seems to be no way to populate that column Which it too bad as this is EXACTLY what we need right now >_< Phill Hodgkinson Seems like we don't have the full interface yet. By the look of it in the video she is in a "Microsoft Lists Portal Section" but currently Microsoft Lists management is only available in Teams. There is no overarching dashboard in portal.office.com I wonder if this is functionality that we can expect to get soon or if it is functionality that has since been removed from the app?8.3KViews0likes0CommentsSingle Teams User Unable to Control Desktop in Teams Meeting
Hey Everyone 🙂 I am working with some people and one of our guys cannot get the "Request Control" feature to work. Everyone else can use the screen control feature. It seems to be related to his account somehow because when he signs out of teams on his mac then we sign in as a different user the screen control works fine. And when we go to another users computer, who's screen control has been workign the whole time, have them sign out and then sign him in on their teams client, he still cannot control anyone's screen. So on two different Mac's we have the same issue of This user cannot control screens while anyone else's account can control screen using the same client. I checked meeting policies and such but there are no special setups all the users are applied under a single policy.1.6KViews0likes3Comments
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