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JPHendo
Brass Contributor
Joined Jan 04, 2019
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Document Viewer Changes Users View (Recent SP Update)
Starting about 2 weeks ago, a recent Microsoft SharePoint update has been having the same issues we saw a year ago when they pushed updates. Put a couple user stories below for context. I can tell the update has not hit all users yet because my excel icon at the top is still green, whereas all the effected users have a black and white excel icon. (See Pic) User opens up their prefiltered view (aka their que) in a document library and then filters again on a specific column to work on a specific vendor and then clicks on the pdf which launches the preview. if you watch the background thru the tinted area, you will see that the list immediately reverts to the unfiltered original list, and when the user clicks the next document button, they are looking at a file that was not intended to look at for the task they are completing. User opens up a view that is not the default one, gets their que of items to deal with, clicks on the first pdf in the list and the list behind the previewed file changes to the default view, which is intended only for those who have their name in the people column that is responsible for that file. in this case, that list is blank for the user because their name is not in the assigned to column. meaning that they can't move on to their next item to assign out and instead have to go back to their view and then click on the next item. This is really affecting performance and sanity for my admins that are trying to do what they have been doing for 6 years now.
