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Emily_Swab
MicrosoftJoined 3 years ago
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Re: What's the biggest challenge your small business is facing with technology right now?
Hi Mike_Salisbury, thank you for sharing. You do a really good job explaining specific pain points, this is exactly the kind of feedback we want to hear. I'm going to send you a private message, I've shared your post with a few individuals on different customer experience teams and we'd like to help you out, as well as use your perspective to help improve experiences for other SMBs.In person events geared towards small and medium businesses
Are you looking for events that provide insights on scaling your business? Check out the Genesis Catalyst Expo: Strategies for Scaling Your Business on Thursday, September 12th hosted by Genesis Bank in Newport Beach, CA. This is an exclusive speaker series and expo designed to help businesses scale their operations efficiently and effectively. The diverse array of experts from HR, legal, marketing, business development, technology, innovation, and municipal resources, will share their insights and resources to help ensure your organization's success. RSVP today! What other events are coming up in your area that relate to the small and medium business community? Share below in the comments!Example of a business using Copilot for Microsoft 365
Discover how PKSHA benefits from using Copilot for Microsoft 365 across their teams, including customer success. This team manages dozens of weekly client calls and uses Copilot for call preparation, note-taking, and meeting recaps. One employee reported spending 3-4 hours analyzing data to prepare for a single customer call, and now can do that same work in under an hour. With the time she saves, she’s now able to be more proactive with her customers and deliver a higher quality of service. Is anyone else using Copilot to save time and provide faster customer service? Share your use cases in the comments, we are always looking for small and medium businesses to highlight through these stories!Re: Best way to set up computers for new employees in small office
Hi chill0907, Great question! With Office 2021, it’s a onetime purchase per PC or Mac, meaning the license is linked to computer not a user. Once you activate on that computer no Microsoft account is required. However, there are benefits to logging in, such as saving to the OneDrive App. Based on what you provided, activating the account with a telephone instead might be a better option. I recommend thinking about whether the computer is tied to a single employee, or if it could end up being a shared computer. Licensing individual users instead of each computer may be a better fit in the long run. You mentioned this is for work, and so you may want to consider some of the business plans, so that you can purchase more as your business begins to grow. Here is a comparison chart to reference. Buy Microsoft Office 2021 | Microsoft 365. Business Basic is not listed on the chart, but if your new hire only needs web versions of the core apps, that is another option to consider. Here are some additional resources that might also help with your situation. Does Office 2021 / 2019 need sign-in to a Microsoft account? - Office Watch (office-watch.com) How to active your license: Activate Office after reinstalling or installing on a different device - Microsoft Support What's the difference between Microsoft 365 and Office 2021? - Microsoft SupportRe: Tell us about yourself! What do you want to see in the community?
KristyKairos Thank you for being the first to reply, we are so glad to have you in our community! We hope we can help connect you with everything you are looking for. I'm curious, is there anything specific you need help with to get back to your prior level of productivity now that you are on Microsoft? Thanks for being part of our community, please stay tuned for more updates that can be helpful resources for you and your team.Tell us about yourself! What do you want to see in the community?
We want to know more about you, to make sure we are providing the right content and bringing in experts that you are looking for. Tell us a bit more about you and what is important. Post in the comments or fill out a short survey for what you would like to see more of in this community!Re: Crafting a simple task and planning solution in 365 -Planner / Lists /...
Hi Niall_O Great question! I’ve seen small businesses use the apps included in the Microsoft 365 Business suites in really creative ways. In fact, Industrialized Construction Group, a start-up construction firm had a similar idea to use Power BI, Excel and Planner to create their own accounting and project management system. For this specific question, we’re looking for the right SMEs to provide the right guidance, please give us a few days for someone to jump in. We moved your post to the Small and Medium Business community, so more people interested in SMB content can see it.Getting started on the Small and Medium Businesses Community
Welcome to the Microsoft Small and Medium Businesses Tech Community! This is a place where you can connect with other SMBs and Microsoft 365 experts to find answers to your questions. By taking part in forum discussions and reading informative blog articles, you'll be able to quickly get started and find the information you need. This is a guide to help you quickly get started and connect with the community. Sign in with your Microsoft or work or school account To actively participate in the Microsoft 365 SMB Community, you will need to sign in with a Microsoft work or personal account. Although you have the option to explore the community without joining, signing in is required to post questions, leave comments or receive email notifications. To sign in: Click on the "Sign in" option located at the top right corner of any Microsoft Community page. On the Sign-in page, you can choose to use either your Microsoft account or your Work or School account. If you already have an existing Outlook.com, Hotmail, Messenger, or Xbox account, you already possess a Microsoft account. If you do not have a Microsoft Account yet, you can click "Sign up now" and carefully follow the provided instructions. Find answers One way to get help in the community is to do a search first. There is a good chance that someone has already dealt with a similar issue by asking a question in the forums, writing a blog article, or making a useful how-to video. To do a search, find the search box in the upper-right corner of the page, and type your question, keyword, or topic of interest. This way, you can increase the likelihood of finding existing discussions, resources, or solutions related to your specific problem within the community. Asking/post a new question To ask a new question, click the “Post a question” button on the right top corner. This way, you can learn from the expertise and insights of other community members. Keep in mind that different questions may have different response times, as some questions are more complicated and may need more time for a good answer. Help others Share your knowledge and help others with their questions and challenges by responding to their posts. This is an opportunity to give back and assist others in finding solutions. By actively participating and helping fellow community members, you contribute to the collaborative and supportive environment of the SMB Tech Community. Read blogs The blogs feature in the community allows visitors to access and read content that aligns with their specific areas of interest. It is important to highlight that the primary purpose of this feature is to promote and amplify blogs written by both community members and product teams. It is not intended as a platform for creating and publishing new blogs.Welcome to the Small and Medium Business Community!
We’re so glad you are here! This is space for small and medium businesses to post questions and engage with both Microsoft and peers on what is top of mind. As Microsoft employees, we’re committed to providing the most up to date information about our products and solutions that help you run your business. We have engineering, marketing, even user on standby monitoring the discussions, so please ask your questions! We’ll also be hosting AMAs and kicking off discussions to help you get the information and advice that you need – so be sure to follow this community and stay tuned for more. Drop a hello in the comments and let us know what you’d like to see featured in this community.How are you using Copilot for Microsoft 365?
Check out this new blog series “Grow with Copilot for Microsoft 365” developed to share insights that relate to small and medium businesses and spotlight some of our customers. This month is focused on the latest Work Trend Index Survey, as well as chatting with a medical writing services business. Take a read, and share in the comments below how you are bringing AI into your business. https://techcommunity.microsoft.com/t5/copilot-for-microsoft-365/grow-with-copilot-for-microsoft-365-may-2024/ba-p/4140175
