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Johny_de_Koning's avatar
Johny_de_Koning
Copper Contributor
Sep 07, 2020

Print Jobs not stable

Hi All, 

 

I am facing some trouble with getting Universal Print to work properly so I can enroll it to our organisation. 

 

The main issues I am facing are having to do with the actual printing the connector now work without issues and I can register the printers without issue also. But as soon as I start printing I am facing random issues. 

 

Last week the prints went perfect for myself and the test printer. So I decided to add another printer which is in another physical network to see if I could also print there. This resulted in the print getting automatically aborted by the Windows Print Queue and also in Universal Print.

 

From that point on I tested the old printer again that was working fine and I had the same results all the jobs get aborted. 


Seeing as that was Friday I figured lets try it again after the weekend maybe something has changed and indeed it has. All of a sudden my print jobs now stay pending. Windows says it has been send to the printer and universal print says it is pending. 

I am currently on the same network as the printer I am testing with.

 

This happened before and at that point I registered the printers again with an update of the PrintConnectorApp. From that point it worked for a few days and then all of the above happened.

 

What can I do to figure out where the issue is? Cause the main think I am lacking is feedback of what goes wrong so I can try to fix it. 

 

Thanks in advance!

 

Kind Regards, 

Johny de Koning

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