Forum Discussion
Unknown Tiles in default Documents library (Teams Site)
Hi Adeboye_Olaide, thanks for replying!
This issue started a week ago in the home page webpart for the default Documents library.
When we access the Documents library page, the same view (All Documents + Tiles) displays the folders as expected:
The webpart in the home page still displaying the white boxes when the tiles view is set.
Not sure what can I check further...
Thank you for the follow-up!
Based on your description, it seems that the issue is isolated to the Document Library web part on your homepage, while the actual Documents Library page displays the folders correctly in the "All Documents + Tiles" view.
Here are a few additional steps you can try:
Web Part Caching Issue: Sometimes, the web part on the homepage may cache an older view. Try removing the Document Library web part from the homepage, re-adding it, and then configuring the view to your preference.
View Settings on the Web Part: Even though the Documents Library itself displays correctly, the web part on the homepage might have independent view settings. Double-check the web part’s view settings and ensure that it's set to display the correct layout (e.g., "List" or "Compact List").
Web Part Permissions: If you have modified permissions on your site, the view settings of the web part might be restricted for some users. Ensure that your permissions are consistent with those on the Documents Library page.
If these steps don’t resolve the issue, it might be worth checking for any recent updates or changes made to the SharePoint or Teams site settings that could affect the web part display.
If you'd prefer, I can take a closer look and help you resolve the issue directly as a SharePoint and Teams expert. Just let me know, and I’d be happy to assist!
Best regards,
Olaide
- WoodyOct 02, 2024Copper Contributor
Thanks a lot Adeboye_Olaide
Deleted browser's cache, deleted the webpart... nothing.
With a different user, the folders are ok, note the 4 squares symbol:
With my account, the 4 squares symbol is different:
Both accounts have same permissions in the site and the library.
Funny stuff... 😉
- support555Oct 02, 2024Copper Contributor
Woody Adeboye_Olaide Having the same issue starting yesterday. Tried clearing caches adding the new documents library webpart but still the same . However someone on the team is seeing the yellow folder just fine.
- WoodyOct 03, 2024Copper ContributorCorrect, but I cannot find any explanation for this weird behaviour so far... or any fix! 🙂