Forum Discussion
CallumCrowley
Sep 04, 2023Copper Contributor
Unable to create document from custom content type, using document template
If we create a content type in the Content Type Gallery and specify a document template URL, the content type cannot be used to create a new document in a library using the "New" menu (after pulling ...
StewartAShark
Sep 04, 2023Copper Contributor
CallumCrowley Thanks for the reply I will also raise a ticket to try and get some traction. Have you an idea when this bug presented? Our environment is stable but only discovered the problem last week. Been troubleshooting down a culdesac since last Thursday, but bug could have been around since late July 23 when we have evidence of Content Types working as expected. Surprised there are not more posts if it has been around since July so I suspect it to be a recent change.
CallumCrowley
Sep 04, 2023Copper Contributor
We are thinking it's been a problem for at least 3 weeks or so. I've recreated the problem on multiple tenants since though. It's a big problem for some of our clients who have hundreds of sites relying on the Content Type Gallery. They simply cannot create files from the "New" menu using their content types and it's a major issue.
For us, it is only affecting newly created sites which have recently pulled down the content type from the gallery. Therefore, I can see why there might not be more posts but I have spotted another tech community post reporting the problem.
Surely this has to be fixed soon, as anyone using the flat architecture is out of luck if they want to use document templates with their content types, across many sites.
For us, it is only affecting newly created sites which have recently pulled down the content type from the gallery. Therefore, I can see why there might not be more posts but I have spotted another tech community post reporting the problem.
Surely this has to be fixed soon, as anyone using the flat architecture is out of luck if they want to use document templates with their content types, across many sites.
- StewartASharkSep 04, 2023Copper ContributorHi, similarly the problem only effects newly created sites. Unfortunately we are a business in the unfortunate position you portray. Need it fixed asap, but thinking about creating a local read only library with docs and manually update Content Types locally opposed to relying upon the Content Type Hub, which currently appears useless.