Forum Discussion
Lists webpart not working - no pictures
The pictures on the links are not showing. I tried making a new page and adding the lists web part again and the same thing happens.
I just commented saying I have this exact issue at a client, and then I found the cause for our issue in the Service Health messages in the M365 admin center.
Users seeing a 'generic' icon when attempting to utilize Promoted Links listsSP674001, Last updated: September 8, 2023 at 8:15 AM GMT+2Estimated start time: September 7, 2023 at 6:26 AM GMT+2
11 Replies
- EOlijveCopper Contributor
I just commented saying I have this exact issue at a client, and then I found the cause for our issue in the Service Health messages in the M365 admin center.
Users seeing a 'generic' icon when attempting to utilize Promoted Links listsSP674001, Last updated: September 8, 2023 at 8:15 AM GMT+2Estimated start time: September 7, 2023 at 6:26 AM GMT+2- SteveHendyBrass Contributor
'next scheduled service update on Friday, September 8, 2023.' Are they saying it will fix itself soon?
https://support.nhs.net/2023/09/microsoft-365-alert-service-degradation-sharepoint-online-users-seeing-a-generic-icon-when-attempting-to-utilize-promoted-links-lists/
- EOlijveCopper Contributor
Yes, this should resolve itself when they push the update. Fingers crossed!
Are you using Image in column in your SharePoint list which you are trying to show on site page using list web part?
Or you are using JSON formatting in list to show the images in list view?
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- SteveHendyBrass Contributor
ganeshsanap neither its a webpart on a page, the webpart is called list. Worked for years until recently.
SteveHendy This is a same thing I mentioned - showing list web part on SharePoint site page.
I am curious about how you are storing/showing images inside the SharePoint list or list web part. So that I can try the same at my end and see if I can reproduce this issue.
Are you using Image column or Hyperlink/Picture column or any customization with JSON formatting?
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